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Rated 1 out of 5 stars

Your delivery had ruin my vacation. Late! Stated 7 days and it took longer than that. Upon writing this, I have yet get my camera. Thank you very much.

Rated 3 out of 5 stars

Great camera and excellent customer service. However camera let down by user app. Older apple devices do not allow you to use app view and edit etc if they are using iOS 11.hopefully Olfi will rectify... See more

Rated 2 out of 5 stars

Excelent. The only limitation is that the products only seens to be shipped from UK. Unfortunately the case malfunctioned on my 3th dive The camera drowned. ☹

Company replied

Company details

  1. Photo Shop

Information provided by various external sources

Capture the unmissable with Olfi® Action Cameras.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Spare batteries and charger work well

Spare batteries and charger work well. On a recent bike ride it was helpful to have a couple of charged spare batteries to ensure that every moment was captured!

May 13, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Andy. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

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Rated 4 out of 5 stars

Good service

Good service. Would have given 5 if external mice could be fitted

May 10, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Malcolm. The great news is we listened to you and other customers requesting an external mic!
The product listing is here: https://www.olficamera.com/product/olfi-external-microphone/
Please be aware this is only compatible with the Olfi one.five Black action camera.

- Olfi Team

Rated 5 out of 5 stars

excellent quality for the money!

May 3, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Sam. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Help!! Sooo many 'Gopro' style cameras but which one?

Wasn't sure about the camera that I was about to buy compared with others available so rang Olfi. Very well informed staff at the other end answered all of my questions - polite, patient and courteous.
Guided through the on line purchase process and within 2 days the camera had arrived. It was a birthday present for my daughter who was going snowboarding - the camera proved to be an excellent buy - did everything and more!
Thanks Olfi!

April 11, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Martin. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

Awesome people with awesome products

A positive company with good customer engagement.
Progressively thinking in a competitive marketplace allows them to bring us great hardware at a fraction of the cost of their competitors.
Their customer service is excellent and take time to interact with their users.
Great quality, have only ever managed to break 1 mount and that was my fault. But the replacement was far better quality than the original so they obviously take on feedback and improve their already awesome products

March 29, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Paul. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

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Rated 5 out of 5 stars

Excellent service and an excellent…

Excellent service and an excellent product

March 22, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Phil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 3 out of 5 stars

Great camera but terrible buggy app

Great camera but terrible buggy app! I used this camera for travelling the world to capture my video and pictures, and I must say the quality of the camera itself is fantastic. I also bought a load of accessories to go with it, which worked really well...apart from the waterproof case which has started to let water in :-(...I will contact Olfi to replace that one on warranty. The only thing that lets this camera down is the app. As I was living out of a backpack I had to travel light so the App seemed like the perfect solution to download my pictures and videos, which would then be transferred to the Cloud incase anything should happen to my camera and memory stick. I didn't want to buy multiple memory cards as it was just another potential thing to get lost/stolen. The app however is just unusuable on iphone/iPads, I was hoping I could just link up to the App select my pictures/videos and download straight to my phone... but the app crashes constantly, I mean I'm talking like once every two minutes or so, then the thumbnails won't load so you have no idea which video or photo you are downloading...it's just really poorly designed and made my experience with the Olfi camera pretty unbearable so much so that I just started capturing stuff on my iphone as the Olfi had filled up within a few weeks and I didn't have days to spend trying to download images to clear some space! In summary a 5 star review for the camera and a 1 star for the app. Please sort this App out Olfi because your camera really is great.

March 21, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Excellent product and service, very helpful staff on the phone, would recommend Olfi to everyone, it was word of mouth that told me of your product. 👍

March 14, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, John. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

Great camera at excellent value for…

Great camera at excellent value for money

March 7, 2018
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, James. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

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Rated 5 out of 5 stars

3 Olfi cameras

I have purchased three Olfi cameras, one for myself, one for my brother who is a photography guru and one for my eight year old grandson. It has been a great camera for all of us. My only complaint related to the camera has to do with the waterproof case, the hard plastic clasp has broken and I suspect this would be more durable if hard rubber was used. The instructions are not as detailed as one would like but camera is reasonably intuitive.

March 4, 2018
Unprompted review
Olfi logo

Reply from Olfi

Wow, three cameras!
Thank you so much for sharing your feedback. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you all love your Olfi action cameras!

- Olfi Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Bought for my daughter as a Christmas present. She absolutely loves it! Picture quality is excellent. Price is great. I would definitely recommend this camera.

March 4, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Karen. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you and your daughter love your Olfi action camera!

- Olfi Team

Rated 4 out of 5 stars

Very easy to use

Very easy to use, great look and quality, everything I need

March 2, 2018
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Mark. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

Five stars says it all

This is a superb piece of kit. I bought it for my 12-year-old daughter who has already used it on her bike, underwater, and on a horse.
She loves it. Video quality is great. Transfer of media is seamless.
All in all, brilliant.

February 25, 2018
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Alan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you and your daughter love your Olfi action camera!

- Olfi Team

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Rated 5 out of 5 stars

A great action camera

A great action camera. X

February 25, 2018
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Victoria. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

good all rounder

plenty of function options including time lapse, reliable wifi connection.

February 22, 2018
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Peter. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

Great camera

Great camera. Brilliant help and advice from the support team.

January 20, 2018
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Angela. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

Excellent service received

Excellent service received.

November 15, 2017
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Susan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

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Rated 3 out of 5 stars

Data rate is well below that of a GoPro …

Data rate is well below that of a GoPro but then iota cheaper so fair enough

November 10, 2017
Unprompted review
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Reply from Olfi

Thank you so much for sharing your feedback, Paul. We'd love to know, what's your ideal data rate?

- Olfi Team

Rated 5 out of 5 stars

Great camera, great price, great company

As good as if not better than others on the market and for a great price, met the owner at a bikeing event and so easy to talk to and so helpful!

November 7, 2017
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Kelly. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Amazing service

Amazing service, staff were so friendly and helpful! I'd highly recommend olfi

October 30, 2017
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Sheenadh. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

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