Oliver James Design & BuildReviews 

13
TrustScore 4.5 out of 5

4.3

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Company details

  1. Building Restoration Service

Written by the company

Oliver James Design & Build are industry-leading experts in project design and extensions builds. Whether your goal is to maximise space or increase the value of your property, Oliver James can help provide the most practical and gorgeous design to improve your home. We will provide you with an all-round service from designing your dream extensions to building every aspect. We also provide all plumbing, plastering and electrical work, so you don't have to look for additional contractors. For further information on the services we offer, feel free to give us a call or get in touch over email.


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4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.3

All reviews

(13)

1 review in the last 12 months

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Rated 5 out of 5 stars

Prosessional, Reliable, Outstanding

We recently had the absolute pleasure of working with James on the renovation of our barn kitchen, and the results have far exceeded our expectations. From the very first meeting, the team took the time to understand our vision, offering expert guidance and thoughtful design ideas that perfectly respected the character of our home while bringing in modern functionality.

James invested real time in understanding how we wanted to use the space and created a completely bespoke kitchen that blends perfectly with the character of our barn, while still feeling modern, practical, and full of thoughtful touches. The quality of the materials and workmanship is outstanding – every drawer, cabinet, and surface feels solid, beautifully made, and designed to last a lifetime. Nick is a brilliant carpenter and went above and beyond with every detail we asked for!

The craftsmanship is truly outstanding – beautifully finished, and tailored specifically to the space. It’s rare to find such attention to detail and commitment to quality. The bespoke touches they created for us have turned our kitchen into the heart of our home, blending rustic charm with elegant, timeless design.

Beyond the exceptional product, the service we received was second to none. The team were professional, reliable, and a joy to have on-site – nothing was ever too much trouble, and their pride in their work really shone through.

We couldn’t be happier with our new kitchen and would wholeheartedly recommend James Oliver to anyone considering a handmade, bespoke design. They’ve created something truly special for us, and we’ll be enjoying it for years to come.

Heartfelt thanks

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic Quality and Excellent Service

The team at Oliver James were absolutely fantastic from start to finish. Communication was excellent throughout and all trades worked to a very high standard. Sam ran the project and was part of the family by the end! We're really happy with our garden room extension, which feels like we've always had it available. Highly recommend

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with this company

Fantastic experience with this company. Had a lovely garden room done by Oliver James earlier this year.
The team were so polite and friendly and gave me the fantastic extension I had been dreaming of.
So happy with the final product. Can't recommend them enough.
Thanks so much Oliver James 😊

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! The whole experience from beginning to end was fantastic and I couldn't recommend them more. Communication was great and I'm super happy with the work they did. Nothing but good things to say about Oliver James.

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague.

Avoid like the plague.

My family and I had a very bad experience with this company, which caused us no end of stress and disrupted my children's lives for weeks, as we had to move out due to having no heating and no kitchen.

I am still finding issues months on from completion.

Very unorganised ie; skips not organised dumped waste on parks trust without permission had them knocking on my door threatening legal action.
Poor time keeping job took 3 months longer than agreed.
They subcontract most if their work out.
Poor workmanship ie; my oven is balancing and not secured I have sent a video to James and asked why this is like it is replied " no Idea" and it appears is now ignoring me . Kitchen fitter is ignoring my calls.
Charged way over the top for additional works ie; Charged me £800 for a piece of steel that I later find from a friend should actually cost a fraction of that amount.

Honestly I could go on and on so please if you value your sanity use someone else.

August 16, 2023
Unprompted review
Oliver James Design & Build logo

Reply from Oliver James Design & Build

Honestly we're sorry for your distress. I'm more than happy to go over item by item on this review.
Please reach out to us or we will reach out to you.
OJ

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Rated 1 out of 5 stars

If you're expecting any communication…

If you're expecting any communication from Mr James don't hold your breath. A rudely unreliable man.

July 2, 2021
Unprompted review
Oliver James Design & Build logo

Reply from Oliver James Design & Build

Hi Steve Love,

We don't believe you to be a customer of ours. We work very closely with our customers on a personal basis from start to finish of each project and believe that you may have the wrong company as we don't have you on our records.

If you would like to talk this through further, please contact us on info@oliverjamesbuild.co.uk.

Kind regards,
Oliver James Team

Rated 5 out of 5 stars

Great extension! Very happy, thank you!

Lockdown was a constant reminder that we needed more space in our growing family home. With this in mind, we contacted Oliver James to design us an extension that would create a new kitchen space to entertain our large family. From start to finish, Oliver James made the process so comfortable and easy. The results were unbelievable, and we couldn't be more thrilled!

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

I am so impressed with the work we had…

I am so impressed with the work we had done by Oliver James Design & Build. The team are so friendly, courteous and go above and beyond to help you create and build an extension you desire. The work completed was incredible and has elevated our home to a new level. The suggestion of the bi-folding doors has opened up our home and is the perfect space in the summer months! This is something we wouldn't have even considered without the team!

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

I can't recommend them enough!

With an idea of the extension I wanted, I contacted Oliver James after being recommended them by a friend. They were quick to come back with a fantastic design idea, and quote and I didn't even have to question my decision. The team were so friendly and happy to help! They couldn't have made the process any easier, and are just so talented at what they do. I can't recommend them enough!

September 15, 2020
Unprompted review
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Rated 5 out of 5 stars

The Oliver James team were extremely knowledgable

After recently moving into our forever home, we wanted to create more space through an open plan living area. The Oliver James team were extremely knowledgable and informative. The design they created for us was stunning, and beyond what we imagined we could create in the space we had. Overall, the Oliver James experience was exceptional, and we would recommend to anyone looking for a friendly, professional company to transform their homes!

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you so much to the team!

We have just had our kitchen transformed by Oliver James. After searching far and wide for the best company to help us, we stumbled upon Oliver James. Their stunning work caught our eye, and we just knew they were the people we needed to help us design our new kitchen! With the addition of bi-folding doors, and a state of the art kitchen, our home is now exactly how we dreamed it to be! We can't fault the craftsmanship and professionalism the team at Oliver James displayed! Thank you so much.

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Oliver James

After being suggested Oliver James Design & Build by some family friends, we contacted them to start a brand new extension on our home. The team were very experienced and it was clear they knew exactly what they were doing. The team was so friendly, helpful, and they delivered precisely what we were promised in what felt like a very short time. We would like to thank the exceptional team at Oliver James!

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Incredible Company!

Oliver James Design & Build have just completely blown us away! Their eye for detail and incredible workmanship has allowed us to create a new garden room we have always dreamed of. We can't thank them enough for their level of professionalism which has elevated our property and added so much more value to our home! A massive thanks to the team, we couldn't have asked for anymore!

September 2, 2020
Unprompted review
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