Excellent quality leather boots and fantastic that they come in UK size men's 13. There are fewer and fewer manufacturers offering sizes over UK12. The side zip makes it so much quicker to put on/tak... See more
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Company details
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Shop the Oliver Sweeney collection. Menswear: designer shoes, boots and clothing.
Contact info
London, United Kingdom
- 0800 622 6030
- customerservices@oliversweeney.com
- oliversweeney.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Total Satisfaction
Professional logistic service supplying 1st class footwork in comfort and quality
First class .
The trainers are excellent quality , as are all OS products . The service is first class .
What’s not to like !
Great boots wanted boots for years
Great boots wanted boots for years
Never found any that caught my eye
So pleased
Great quality and great price
Good quality understated stylish products
Good quality products, well-made, stylish but understated and (shoes) extremely comfortable - all delivered efficiently.
As always great quality Tee's at a…
As always great quality Tee's at a reasonable price .
Always a good company to deal with and…
Always a good company to deal with and great products
Great quality...great price...and quick…
Great quality...great price...and quick delivery 👍👍
Great products and brilliant service
Great products and brilliant service. Some of the shoe sizing is a bit wayward but never a problem with returning . Refunds ca be a bit slow compared to other companies.
Been buying Oliver Sweeney for many…
Been buying Oliver Sweeney for many years and the quality is superb , bought 5 pairs this year and love the quality and service
Quality shoes and clothing
Quality shoes and clothing, delivered quickly, I don’t know how easy it is to return products, as I have sent anything back, the fit is always true to size
Professional customer service
Ordered a pair of trainers which were a size too big. Really smooth and helpful refund process. Would order again based on professionalism.
Great Customer Services…
I spoke with Sarah in Customer Services after a problem with Royal Mail.
Sarah was so quick in replying and contacting me. Very friendly and helpful, the issue was resolved without hassle.
Very happy with Oliver Sweeney thanks to Sarah.
Reduced quality?
I've been buying OS shoes and clothing for over 15 years, the vast majority has been good quality.
Last year I purchased a mac, the stitching in the pocket came apart, so stitched it up, fair enough.
In the summer sale I got 2 polo shirts, 1 'merino wool', the other cotton. The label in the merino wool polo actually states it's 50% merino, 50% acrylic which I didn't notice till having worn it over a week later. I actually feel a bit robbed paying nearly £80 in the sale as it's not 100% merino.
The collar and neck on the cotton polo was out of proportion - around 20 inches, compared to 17-18 inches on all other branded medium sized polos, even the 'merino' one I purchased at the same time. After a bit of toing and froing over email, OS took it back as a return and gave a full refund
I’ve wasted my money
I’ve been a good customer for years, probably no longer.
Bought a pair of Ellerigg boots from memory a year or so ago. RRP £359 I think.
A year on the soles are useless. Rang Sweeney customer service they have no record of my purchase. I said regardless of that they are Sweeney boots so where do I send them to repair. The guy says they currently have stopped all repairs. So the boots are useless.
Wish I’d not wasted my money and the next time I’m buying quite pricey footwear it won’t be from Sweeney. And on principle I won’t buy their jeans or anything else from them again.

Reply from Oliver Sweeney
Great Service
When buying online,generally you order your usual size.
This I did but the style was not taken into account,so the shoes were too big/loose for me.
I returned them for a replacement 1/2 size down.
Just to make sure I rang customer service at OS,spoke to Rob who reassured and confirmed the replacement shoes were on the way.
Rob,you are a great ambassador and asset to OS!
The shoes duly turned up 2 days later and fit perfectly.
Very pleased all round!
Great with Jeans
Trainers great fit & comfortable and will definitely make another purchase..
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