I loved my Olivia & Pearl bracelet, which is why I wanted to preserve it. After one pearl was lost, I fully accepted that the item was outside warranty and repeatedly offered to pay the full cost... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I originally was upset due to issues with the shipping of my order. However, the CEO heard about my issues and promptly called me and fixed the problem so I could get my order in time for my wedding.... See more
A Great Company! Have bought jewellery from Olivia and Pearl often. The quality is second to none, beautiful pieces always well received as a gift too. Lilly in customer service went above and beyond... See more
Company replied
Bought a beautiful pearl bracelet for my partner which sadly broke quite shortly after purchase. It turns out this was a faulty product - which does happen! Lilly from the support team was excell... See more
Company replied
Company details
Written by the company
A luxury British jewellery brand and pearl specialist offering contemporary handcrafted jewellery, designed for a new generation of pearl lovers.
Contact info
4 Old Park Lane, Mayfair, W1K 1QW, London, United Kingdom
- 020 7101 3250
- care@oliviaandpearl.com
- oliviaandpearl.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought Xmas gifts here
Bought Xmas gifts here - arrived in beautiful boxes and was very well received.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








