Crap.
Awful customer service. Asked for a refund and they kept offering all kinds of discounts. £54 in postage charges to send back dresses. Dresses were squeezed into a small bag. Do not use these people.
July 2, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Olivia Rose is een luxe lingeriemerk dat zich richt op het creëren van hoogwaardige Lingerie, Beenmode en Nachtmode.
Contact info
2.3
Poor
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Do not buy from here
Do not buy from here. What you see in the picture is not the item you receive. They then rely on you not bothering to send it back as it has to go through customs for you to get a small percentage back
June 2, 2026
Unprompted review
Wish I had checked here before…
Wish I had checked here before ordering. Chinese dodgy company. Took ages to arrive and looked nothing like the image. Only offered a refund when I threatened trading standards.
June 18, 2026
Unprompted review
Avoid avoid avoid!!
Avoid avoid avoid!!! Dress is awful material they offer full refunds & after 4 days of e mailing I cannot get a refund. All they do is come back with credit options. I am £45 down on a piece of tat that I cannot get my money back for
June 17, 2026
Unprompted review
Very hard to get a refund for a return
The dress took ages to arrive and unfortunately it doesn’t fit me - they are doing everything they can not to give me a refund - 4 emails later still trying to offer credit . I would avoid - it promises on website full refund but not easy to get
June 9, 2026
Unprompted review
Advertisement
Chinese garbage - avoid!
Utter garbage.
You just know when an order takes longer than 5 days to arrive that it’s coming from china and it’s going to be horrendous!
My “dress” arrived in a typically tiny parcel. No composition labels of course as it’s made from plastic. It turns out to be a top and a skirt the waistband of which is simply a simple cheap elastic. Not even worth trying on.
June 6, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.