Olympia Sports Reviews 30

I brought my jersey here to get the name changed. I was wanting it done in time for Thursday at 7:00. It would have been impossible to get it done by than as that would be in two days. The seamstress there worked really hard, doing a fabulous job and having it done in time. Thank you

TERRIBLE STAFF store no - 6211 248 PATRIOT PLACE TERRIBLE BEHAVIOR with teenager.Very bad and nasty behavior with customers. Managers says she is the owner wow and the other staff agree. We went to Gillet Olympia sports on Sunday 25 sept 22 which is running out of business and checked for extra discount for the shoe which had no tag and no box the manager ANNA and the 3 coworkers specially the boy at cashier also started misbehaving after purchase was done created a scene just because we asked for extra discount she was very loud with my son as well as with me and insulted me in front of others just because I asked for extra discount, I am paying money and I have the right to ask questions or ask for extra discount if the shoe is without tag and box but this manager was mad for no reason instead of talking nicely she created scene We have bought around stuff for more than $600 and always buy sports good from Olympia before too never had this bad experience before in Olympia or any store. First time in my life I had this bad experience manager was behaving as if she is giving us for free from her pocket. The other 3 co worker instead of stopping her for her misbehavior ganged me and my son and said get out see there behavior in front of teenager boy that too after we did our purchase never hire these people who has no respect for customers and no value to be polite. Now I understand why Olympia is running out of business because of lack of customer service I will never recommend people like this to be hired. The first way to win hearts is smile and good customer service. Why will someone go to a shop where the staff is so rude and misbehave with customers. I am happy they are closing and something new will come up and I HOPE NEVER TO SEE THIs STAFF THANK GOD THEY ARE CLOSING.

Be aware "5 star reviews" are written by the company itself. Look at the grammar and you will realize these people are not from here.

Bought tennis balls from this company online. After two weeks of no delivery I asked for a tracking number. They replied stating that they don't have any tennis balls in stock, yet they continue to list them on their website for sale. Avoid this company!

Definitely don't buy from olympiap.com - ordered and paid, received tracking number, then carrier advised it was lost and provided a different tracking number. 3 months later a completely different and useless piece of costume jewellery arrived, not what I ordered. Many apologies but now website doesn't exist since about 2 weeks. They are scammers

I see a-lot of bad reviews, maybe there old but in my recent experience purchasing some shoes from them I had an overall good experience and received the item within 4-5 days.

I reed a lot of reviews on this page and honestly I was really worried about my order BUT NO! my order came in 5 days great product super happy with my shoes love them ! Recommend 100%

I've ordered four times within the past two years. I've never had a problem with the order or quality of shoes. Only once the delivery was slower than I hoped, about 12 days but it was during the worst of the pandemic.

After I ordered my shoes I decided it would be a good idea to view the reviews. I seen nothing but bad reviews. I got nervous. To make a long story short. My shoes came pretty fast and they are authentic. No complaints here. I must be one of the lucky ones. Thanks Olympia.

TERRIBLE COMPANY, STAY AWAY FROM OLYMPIASPORTS.NET . Don't be fooled by their sophisticated website. They are bunch of scammers who will stick bad inventory of major brands to you for cheap and you will fight them for returning their products. I bought shoes from them during Christmas linked from SlickDeals where they advertised to scam people. Sent me shoes that I thought was a good deal but terrible quality. Even though they're Reebok and I ordered exact size, they fit like as if I'm trying to put my adult foot into a woman or kid's shoes. The customer service is terrible. No phone. Emails get returned by saying we can't return the item nor did they give me free shipping return with it. So I'm not going to spend $15 of my shipping on on $35 shoe, only to get refund or an exchange. They are also very rude on phones. Finally more than 1 year after pandemic they still have this pandemic excuse for not taking calls which is a baloney because they're are a online store so they must have people working to pick calls. But no that's not the case. I think this is another get rich quick kind of kid running a store from basement and with part-time people working from him.
Sadly after 4 months since Christmas I'm still stuck with shoes I have no use for and noone I can give it or sell it to. So stay away from this company called Olympia Sports. net. I have all the emails exchange with them and the phone calls are attended by hung over staff if you're lucky enough to get hold of anyone once in a blue moon. TERRIBLE company. They would rot in hell.

The biggest nightmare I’ve ever encountered from an online store! I’m still waiting to be refunded 3 months later. No one to speak to, only email. They can’t find my order number which came with the shoes. I had to send them all the information from the original invoice. They still say they can’t find it in their system. Unbelievable! I don’t know how they get away with this!

I would rate zero if I could. Save your time and money to go to a real well maintained seller. This is 2021, I can't believe their broken service.
If you want to pay for shipping when shoes do not fit true to size, if you like to be clueless after you request a return and the return process, then go ahead.

My son had Under Armer jet 2019 shoes in 3Y and loved them, they were getting tight so he wanted the same shoes but larger. We ordered Under Armour Jet 2019 in 4y from Olympia Sports. The shoes were tighter than his 3y. After contacting I was told that myself (customer) would have to pay for return shipping and also would not get refunded for the shipping cost. Horrible customer service and return policy.

Love that you can return online orders in store! I see a lot of bad reviews about wrong items/ wait time on orders... due to the pandemic every store is experiencing higher volumes in online orders, I think people should be more understanding and patient! Olympia sports has great products and sales, I recommend shopping here.

I was leery about placing an order after reading these reviews.
I went ahead since my daughter was really wanting a certain running shoe.
I've had no problems with three orders placed within the last six months.

Terrible return process where their online system claims to email you a return label and associated return info when you use their site, but an email is never received nor sent!

They also have purposely vague customer assistance where you get a canned email to just ship any return items to them with handwritten info on a piece of paper and they claim your return will be processed. When asked further, their customer assistance emails just stop with no further responses.

To be fair, although they occassionally give a somewhat decent sales discount on a name brand item from time to time, this company maintains some highly questionable business practices in my opinion.

I could possibly give no rating at all, these website guys are scammers. Send you the defective item and don't even send the return shipping label. Please don't buy anything to possibly to waste your money.

I ordered a pair of shoes a week ago, but never received an order confirmation, yet my card was charged the day I ordered them. I contacted Olympia, in which they replied that the shoes were out of stock and not going to ship. They refused to ship a different color of the same shoe because they were no longer on sale ($80 vs $180), and I was not going to pay the difference. They did refund the money only after I brought up the issue through some unnecessary hassle where an internet company can't keep accurate track of their own inventory, nor try to provide helpful customer service. I see why they get so many bad reviews.

This company is a joke thank god I didn’t spend a lot. 1 week out still no shipment tracking number. The customer service my god says 2 minute wait I gave up after 20 minutes. There is no way to talk to anyone. I should’ve looked at reviews before ordering. They are a SCAM. Stay away from them it’s like throwing your money out the window!!!!!

Worst company I have ever dealt with in my life. Save yourself the hassle, even if it cost you more money, and find a more reputable company for your shoe purchase. Said they were going to ship out a pair of shoes and provide a tracking number. Almost two months later, no tracking number, no shoes. Deafening silence from them. Total liar, liar, pants on fire! Also said they never received my PayPal payment yet shipped out my original order. For some reason I don't believe them. Horrible customer service.