I was happy with a the purchase of a light blue soft jacket but was then sent a lot of marketing for dresses - Ordered 2 in a sale but they are not true to size and trying to return the unusable ov... See more
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I was happy with a the purchase of a light blue soft jacket but was then sent a lot of marketing for dresses - Ordered 2 in a sale but they are not true to size and trying to return the unusable ov... See more
Company replied
I ordered a pair of trainers that were heavily marketed on Facebook ( that on its own should have been a warning ) . The Trainers were £24 ( another warning ) ….. the receipt showed a charge for... See more
Company replied
Paid extra for priority delivery - item took 14 days to arrive. Complained and asked for refund of fee paid. Was advised the cost was for priority processing and not delivery, so refused to refund.... See more
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Just another company dropshipping from China but projecting a British face. Ordered shoes for my Mum 10 days ago and as soon as I saw the 17 track link I knew they where coming from China, been 10 da... See more
Company replied
Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.
United Kingdom
I ordered a pair of clogs from them. They took ages to arrive and turn out to be really poor quality and undersize. Nothing like the item shown in their advert.
I gather I have to apply for a return authorisation and then ship the clogs back to China which is probably going to be prohibitively expensive.
Very disappointing, first and last time I shall be buying from them. Their name 'Olyndra London' is almost misrepresentation, they are China based.
***** Update:
Now here's a surprise... I have 'reached out' to them to get a returns number and heard nothing back. I think I'm going to have to accept that I have been ripped off and lost £30, how bloody annoying!
So to reiterate: DO NOT BUY FROM THEM.

Reply from Olyndra London
I could not contact Olyanda to return trainers to get a refund .No return address !! I’ve tried to contact support team , an address in china ?

Reply from Olyndra London
I have bought a dress from Olyndra London then few days later I have seen the same dress on Temu which it was much cheaper.
Finally the dress arrived, it was very poor quality and requested to return it.
The manager emailed me saying I need to return the dress to Dongguan city in China via Royal mail international (the only way they accept the return)which it costs £13.95.
Definitely I won’t buy anything again from this company. Very disappointed!

Reply from Olyndra London
I ordered 2 pairs of cargo trousers that don’t fit. I have emailed 3 times about returning them for a refund , as requested, and all emails have been ignored! I Wouldn’t buy anything from this company!!

Reply from Olyndra London
Ordered pair of trainers which were of very poor quality very plastic looking. And did not fit. Not having any success with return label after requesting. I agree with all bad reviews AVOID THIS COMPANY

Reply from Olyndra London

Reply from Olyndra London
What a disappointing company.
I wish i had looked into them before I purchased.. item Not suitable.. I want to return and being ignored ..

Reply from Olyndra London
have totally ignored my emails shoes not as wide as they say they are and i wanted to return them but no one has got back to me also they have to approve a return whats that all about ? also i paid priority postage but still took ages to arrive ordered 9/05/26 arrived 23rd of may got a reply on here they said get in touch with them then they will contact me . Guess what still no contact it is now the 17th of june re edit my post .quess what still no email or contact what so ever do not buy from them

Reply from Olyndra London
Loved my shoes spot on fit little delayed in delivery but happy with my shoes

Reply from Olyndra London
I did receive my product sizing is a bit out i was advised to order a size up but too big , returns are at your expense and it is not anything to do with london products take along time to arrive but quality is good .

Reply from Olyndra London
Ordered pair of shoes took 2 weeks to arrive not a good fit i asked for a refund & they said if I ordered a different size I could get 80% off i said no i wanted a refund they then offered me 15% refund immediately said no asked for a return address its China & they said it would have to be royal mail tracked wouldn't recommend this company

Reply from Olyndra London
Not a good experience...ordered using the sizing on the items, which was by waist size, items delivered were size M, and were way too large. Emailed immediately to ask for exchange or refund. Every email takes 3 days for response. Went back and forth even after asking for a returns address, kept offering a 80% discount on a future pruchase or 15% refund. Not acceptable. So emeils go back and forth, taking 3 days each time and now it's too late for a refund apparantly. How can this be if the company has sent incorrect sized items? I haven't changed my mind, they're the wrong size so what's the issue?
***Update*** reply from the company is standard and you’re back on the treadmill. I got an email reply also, which still doesn’t deal with the fact the wrong size was sent in the first place:
“ Hi Mushtak,
Thank you for your message. As stated on our refund policy, all returns must be sent back to our official fulfilment centre before a full refund can be issued. The location of our fulfilment centre is not something that is negotiable or determined by customer preference — it is our designated facility, and all returns are processed exclusively there.
As previously mentioned, if returning the item is not feasible, the maximum refund we can offer without the item being returned is 15%. This is our final position and in line with our policy.
Please confirm how you would like to proceed so we can close this matter.”

Reply from Olyndra London
The advert picture shows no resemblance at all to what i received, called David Utility Pants, i purchased 2 pairs thinking i got a good deal by purchase the pair, basically i got double scammed, the outside leg seam is only single stitched, not like the image and as you would expect on a pair of jeans, i have been wearing them in the garden because they are so bad i cannot wear them in public, they are that bad, the button on the waistband is as small as a shirt button and the zip fly is small and plastic as you would get on the back of a woman's dress, the seams are going on one pocket and opening up down the outside of the leg, because it's single stitched, i can't stress how bad they are, and anyone else that has given good money for this particular item will know exactly what i mean, plus no labels at all, so you don't know what material it's made of, and one thing i know is not cotton as advertised, it's static and a magnet for cat hair

Reply from Olyndra London
I ordered the lemon cotton linen dress in the picture, what I recieved was a cheap printed polyester dress that is awful, poor china made quality, no raised embellished pattern as it is in the picture, waste of money and not worth the fabric its printed on, do not waste your time ordering this item, total misrepresentation.

Reply from Olyndra London
Why are Google and Facebook and Pinterest promoting all of these massive scams? International fraud on a massive scale linked to China and promoted and enabled by American tech giants?

Reply from Olyndra London
This is literally a scam. Do not buy anything from this. It says shipping within few days but you have to wait at least one month to get the product.
And if you want to return anything for refund, you have to send it to china. Otherwise no refund and gave bs options which going to cost you more money. To return to china you have to pay around 20£ in royal mail.
I beg you. Don’t buy from this. Customer service is the worst.
And the quality… don’t let me start on that. I placed a order with white show, but order placed it as blue one.
Seconds after the order, I sent many emails to them as they don’t have any phone number to contact.
Few days later they said they are trying to make it right. After that no reply.
Please purchase from any other retailer.

Reply from Olyndra London
Don’t waste your money sizing completely wrong. Have 3 jackets only one just barley fits the so called largest was smallest . Didn’t bother to send back as expected to pay returns didn’t trust the company to refund me. Also didn’t get told I could return until well after the 14 days. Eventually was offered a good will refund of £4.20 this was never received. Lesson learnt read the reviews

Reply from Olyndra London
I ordered on the 17th May. Thry got stuck somewhere. Im assumming customs. I contacted the company and to be fair they got back to me it 2 days. They said they were keeping an eye on it. Yesterday tgey said its out for delivery. Then said it had been delivered. Contacted the company and said I wanted a refund. Shoes Finally arrived today. They are from China. Cheap and smell heavily of plastic. I ordered a 5.5 a size 38 arrived. They are on the bigger side and fit. But honestly you can buy these for a tenner in cheap shops. Can't be bothered trying to return.
If I had known they were from china, I would have avoided. It implies its a,UK company. So beware.
Let's hope they wear well. I don't have much hope. But if they do. I will come back and update.

Reply from Olyndra London
Worst service. Purchased an item on 20th May 2026, paid for next business day delivery service and fast handling fee as well but today is 30th May and nothing turned up yet. If i track it says out for delivery. Tried contacting by email as no phone numbers available. No response at all. Be aware guys this is a scammer.

Reply from Olyndra London
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