Omaha Steaks Wine Reviews 

287
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the incredible variety of wines available from vineyards around the world. Many buyers note that the prices are extremely competitive and the ordering process is remarkably simple and fast. Shoppers also appreciate the prompt shipping, stating that packages usually arrive quickly and well-packaged. Some reviewers were not happy with occasional delivery complications involving the courier service. A few individuals experienced problems where delivery drivers failed to properly attempt drop-offs or caused scheduling difficulties. Additionally, some customers noted issues with receiving incorrect bottles or having their items substituted without warning.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious taste and great quality... See more

Delivery service

Customers report positive experiences with delivery_service, noting that shipments generally arrive promptly... See more

Quality

Reviewers highlight positive aspects of quality, noting that the wines received exceed expectations and offer... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in satisfaction. Some... See more

Price

Clients share positive opinions on price, highlighting competitive rates and great overall value. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved the idea of having wines from around the world and having enough wine to get more than one glass! I checked many different websites for a wine advent calendar and Omaha had the BEST wine varie... See more

Rated 5 out of 5 stars

This is the third case of Omaha Steaks Wine…I’ve never had a bottle I didn’t absolutely love! Great customer service, although your website needs improvement, I highly recommend the wine.

Rated 5 out of 5 stars

Had Omaha steak wines delivered to several family Members thru out the Nation, From N.H. to N.C. Fla. and as always been delivered and members loved the different selections. Thanks TEAM

Rated 5 out of 5 stars

I've never had a wine subscription or membership before. I was a bit hesitant to sign up for this one. However, I am really enjoying it. The most enjoyable aspect of the Omaha Steaks Wine subscript... See more


Company details

  1. #14 of 23 best companies in Wine Store
  2. #4 of 5 best companies in Wine Club

Written by the company

Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(287)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Came fast, too fast

Came fast, too fast. Was told the order would arrive on Tuesday and need a signature. It was deposited on our porch on Sunday (before Tuesday & no signature) in a box with "OMAHA STEAKS WINE" all over it. This was supposed to be a surprise for my wife's birthday, and I was prepared to receive this on Tuesday, but instead, my wife found it on the porch and obviously knew what was inside.

December 1, 2024
Rated 5 out of 5 stars

Ease of ordering

Ease of ordering. Our 3rd case and we have enjoyed every one so far. There’s not been a below par wine. We enjoy the variety that we would not search out locally.

November 20, 2024
Rated 2 out of 5 stars

I did not know that I had to be present…

I did not know that I had to be present for the delivery to show proof of my age. I’ve tried to arrange a time and place for pickup for the past 5 days. FedEx has yet to Call me. I have not received my entire order as of today!

November 15, 2024
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Therese, thank you for reaching out! We apologize for any confusion - the requirement for an adult signature for wine deliveries is US federal law, and your order confirmation email included a reminder of this requirement.

In the interim, we see that the second box of your order is being held for pickup at a nearby FedEx location. Someone will be reaching out to you by phone shortly to confirm that information. We hope this helps!

Rated 5 out of 5 stars

Wine for the Holidays

I love this idea of so many different wine choices to enjoy during the holidays and ordering was easy. The box can be used after to store ornaments, etc.

November 5, 2024
Rated 4 out of 5 stars

Were hoping they are better than other on line wine clubs

We are new to the wine club after being loyal Omaha Steaks Customers for years. So far the service has been acceptable. A review would be better after more time with Omaha Wine. The parent company is Laithwaites. We were members of the WSJ club before Omaha. Absolutely the worst company to deal with imaginable. They sent an order to the wrong address and still billed us. We had to involve the bank to get our refund. We lost our money from signing up for their free shipping program because after their mistake, we refused to do business with them ever again. Laithwaites is the parent company for WSJ so we are approaching this Omaha membership very cautiously.

October 29, 2024
Rated 5 out of 5 stars

Amazing Wines Worth Buying

Great selection of wine offered from around the world. Bought quality wines from Italy and Spain. Also got a special holiday wine set that comes with various individual bottles.

October 18, 2024
Rated 1 out of 5 stars

Communication

When I submitted my order, There was lots of confusion with your people. first off, the person I was talking to did not seem to understand English. I had a difficult time making my order. That being said. I went to reorder and got the Halloween wine package. The person I sent the wine to, now received 2 cases of wine instead of one. My cost should of been $99.99, but instead I was charged with additional case of wine and shipping for a cost of over 400.00 all because your ordering department could not speak or understand English. I myself am bilingual, so I do not understand why I ended up paying so much when all I wanted to do was gift a friend a birthday gift of some good wine. You need to get better qualified workers in your ordering department.....

October 22, 2024
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Thank you for reaching out to us. To take care of this, we’ll need a few personal details (such as the email address associated with your account). For data security reasons, we’re unable to discuss on this page but please chat, call or email us, so we can help you with this issue.

https://www.omahasteakswine.com/jsp/customerservice/common/contactus.jsp

Rated 5 out of 5 stars

Ordering was easy and delivery

Ordering was easy and delivery, in spite of 2 hurricanes was on time. I purchased this as a Christmas present so can not speak to the quality but the over all appearance is beautiful.

October 12, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look