Omaha Steaks Wine Reviews 

284
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and impressive selection of wines, often discovering new favorites and appreciating the variety available. Many people found the prices competitive and fair, representing good value. The ordering process is frequently highlighted as easy and straightforward, and the delivery service is generally quick and timely, with products often arriving earlier than anticipated and well-packaged. However, some customers also noted issues with the delivery experience, citing problems with scheduling, missed attempts, or packages arriving at incorrect locations. A few other people also felt that their orders contained incorrect items or that substitutions were made without prior notification, which led to some dissatisfaction.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great variety of wines,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the promptness and speed of... See more

Quality

People report positive experiences with quality, consistently praising the excellent quality of the wine and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting smooth processes... See more

Price

Customers had positive experiences with price, consistently finding competitive and reasonable pricing for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience was 4. Your wines are very good in quality (considering that since 1987 I have gravitated towards vinifera wines, not blends). However, your blends are pleasing and surprising. You... See more

Rated 5 out of 5 stars

I loved the idea of having wines from around the world and having enough wine to get more than one glass! I checked many different websites for a wine advent calendar and Omaha had the BEST wine varie... See more

Rated 5 out of 5 stars

Had Omaha steak wines delivered to several family Members thru out the Nation, From N.H. to N.C. Fla. and as always been delivered and members loved the different selections. Thanks TEAM

Rated 5 out of 5 stars

This is the third case of Omaha Steaks Wine…I’ve never had a bottle I didn’t absolutely love! Great customer service, although your website needs improvement, I highly recommend the wine.


Company details

  1. #14 of 23 best companies in Wine Store
  2. #4 of 5 best companies in Wine Club

Written by the company

Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

284 reviews

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4.4

All reviews

(284)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t trust the marketing for the…

Don’t trust the marketing for the stainless steel tumblers! Was promised them as a free gift and then I got stemless wine glasses like they do in every single other box… When I called they said they were short on supply that’s why I didn’t get any the next day I get an email still offering them as a free gift! What a slap in the face and terrible marketing

April 29, 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Elijah, thanks for letting us know! We apologize for the miscommunication - the 'last chance' reminder email sent out yesterday should not have included the stainless steel tumblers, as we are indeed out of stock. Thank you for bringing this to our attention - we have given a $30 refund for the inconvenience as discussed when you called us, which you should see within 3-5 business days. We're sorry again for the confusion!

Rated 1 out of 5 stars

Didn’t ship what I ordered

Didn’t ship what I ordered. Tried to reach out for help and was told twice it’s what I ordered. Didn’t include promotional gift that was in the cart at checkout.

April 24, 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Michael, thanks for reaching out and letting us know! We apologize for the confusion with your recent order and would like to help. We need more detail about your order and your account, so someone will be reaching out to you shortly.

Rated 5 out of 5 stars

Just trying out

We order the six pack of wine, when we see which one we like 👍. That’s the one we will have a subscription too. Thankyou

March 29, 2025
Rated 5 out of 5 stars

You will bot be disappointed - try Omaha!

I have been purchasing Omaha for my family and Holiday gifts for family and friends for many, many years. You will never be disappointed in the quality of all their products!! Hands down they are the BEST!!! You will not be disappointed.

March 11, 2025
Rated 4 out of 5 stars

I received an email saying my order is…

I received an email saying my order is arriving tomorrow. I did not place an order. Never received an email about an upcoming order. Apparently a case of wine is coming. No information on what is coming or what it costs. I am not part of your wine club. This is unacceptable.

Edit: thank you for your assistance.

March 4, 2025
Unprompted review
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Mike, thanks for reaching out. We apologize for any confusion - the order you placed on December 8, 2024 enrolled you into our wine club. We are unable to accept cancellation requests via email for security reasons, but can confirm that you contacted us today and your membership was successfully cancelled. Please don't hesitate to let us know if any issues are still outstanding.

Rated 1 out of 5 stars
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Elsa, thanks for reaching out. We're sorry to hear that there were incorrect items in your recent order. Someone will be reaching out to you soon to help - in the meantime, you can also contact us at 888-997-0317 or customerservice@omahasteakswine.com to let us know which items were incorrect or missing.

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