DO NOT BUY THE OMATA CYCLING COMPUTER
I own the Omata cycling computer, excited by its promise of combining modern technology with a classic analog design. However, my experience with their (non-existing) service has been deeply disappointing, overshadowing any potential enjoyment of the product itself. After some years of use all of a sudden the device could not be charged anymore.
Frustrated but hopeful for a solution, I reached out to Omata's customer service. This is where my dissatisfaction truly began. The response was zero, only to receive a generic reply that offered no real assistance. It seemed as though they were not genuinely interested in resolving my issue or ensuring customer satisfaction.
In conclusion, while the Omata cycling computer may have the potential to be a great product (although overpriced), its value is severely undermined by the company's lackluster customer service. I would caution anyone considering purchasing from Omata to proceed with extreme caution, as you may find yourself trapped in a frustrating cycle of unresolved issues and unhelpful support.