Omaze Reviews 

723,469
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 70,464 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process simple, well-run, and easy to navigate, especially when supporting good causes. Many appreciate the secure online transactions and the clear information provided on the website, making it straightforward to understand what they are getting. Reviewers also highlight the excellent value for money, considering the impressive prizes and the benefit to charities, which is a significant factor for many in signing up. However, some people mentioned issues with the website login, specifically regarding password recognition, despite entering the correct credentials. A few other people also felt that the competition information could be confusing, with too much going on, and some found the video presentations too fast or disorienting. Additionally, some customers expressed frustration about not winning, despite long-term participation, and questioned the odds and the value of their subscription.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the website easy to use and navigate,... See more

Competition

Reviewers mention positive feedback about competition, often expressing excitement about the chance to win... See more

Website

Consumers find the website to be positive, with many reviewers describing it as easy to use and navigate for... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding it expensive, citing concerns like hidden... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some appreciating the monthly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omaze is amazing! The incredible work they do to support charities and people in need is a breath of fresh air in today's world. They give people like me the opportunity to be part of something m... See more

Company replied

Rated 5 out of 5 stars

I’ve enjoyed taking part in Omaze draws. The chance to win some truly amazing homes is exciting, and it’s great to know that a significant amount of money raised goes to worthwhile charities. The pr... See more

Rated 5 out of 5 stars

I’ve followed Omaze for a while now and really admire what they do. They run things clearly and fairly, and it’s wonderful to see them give life-changing prizes while supporting good causes along the... See more

Rated 4 out of 5 stars

Obviously, I can’t give five stars, because I didn’t win the house! 😉 Seriously though, this company appears to do just what it says on the tin - it’s effectively like buying a lottery ticket. I lik... See more


Company details

  1. Gaming service Provider

Written by the company

We support charities with fundraising so they can keep making real changes in the world. Our vision at Omaze is to increase humanity's giving through the power of dreams. We do this by raising money for charity by offering people the chance to win once-in-a-lifetime experiences and dream prizes.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

723K reviews

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4.5

All reviews

(723,469)

64,051 reviews in the last 12 months

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Rated 4 out of 5 stars

A minor niggle

Overall an excellent experience, BUT one irritating thing - every time I log in, I am told my password is incorrect. I click on Forgot Password, get the email, reset the password with EXACTLY the same one as before (I have not forgotten it!), and log in successfully. And the next time, exactly the same thing happens

July 2, 2026
Unprompted review
Rated 1 out of 5 stars
Omaze logo

Reply from Omaze

Thank you for your feedback.

We can assure you our draws aren't fixed! Omaze uses a certified internal random draw engine to confirm winners. This process ensures that all draws are conducted fairly and consistently.

You can find out more about our winner process here: https://omaze.co.uk/blogs/news/winner-process

You can view our previous winners here: https://omaze.co.uk/pages/winners

Please feel free to look through the FAQs on our website to answer any further questions you may have: https://omaze.co.uk/pages/faqs

If you would like to discuss further, please contact our Customer Experience Team at team@omaze.co.uk

Thank you,
The Omaze Team

Rated 1 out of 5 stars

Been paying for years

Been paying for years. I have never won a penny. It’s a bit of swizz sadly.

April 1, 2026
Omaze logo

Reply from Omaze

Hi Tara,

We are grateful for your support of our charity partners through your participation.

While we understand it’s disappointing not to have won a prize so far, we’re sending our best wishes for success in future Omaze draws!

We’re always eager to hear feedback, whether it’s about the entry experience, website functionality, or customer service. We encourage you to share your thoughts with us.

Should you want to talk further, please reach out to our Customer Experience Team at team@omaze.co.uk.

Thank you again for being part of the Omaze Community.

Kind regards,
The Omaze Team

Rated 1 out of 5 stars

Monthly amount went up 50% without warning.

Increased my monthly contributions by 50% with no notice. When I log in to change this after I see the money leave my account I am greeted by a message
'Your subscription is being renewed. Whilst your subscription updates, you’ll be unable to make any changes.
If you wish to make any changes, please return later.'
Why am I not able to cancel future subscriptions at this time!?
In 2 years of playing I have won one £10 voucher. Waste of money - save your effort.

July 1, 2026
Unprompted review
Omaze logo

Reply from Omaze

Hello,

We're sorry you're experiencing issues changing your subscription.

Please get in touch with our Customer Experience team at team@omaze.co.uk. They will be able to help you further with this.

With best wishes

- The Omaze Team

Rated 1 out of 5 stars

impossible to cancel subscription

impossible to cancel subscription

September 1, 2025
Omaze logo

Reply from Omaze

Hi Malcolm,

We're sorry you're having issues cancelling your subscription.

To cancel, you’ll want to start by logging into your account. Then, select “Manage Subscriptions”. On the next page that appears, click the tile containing the subscription you wish to cancel. Then, scroll to the bottom of the page and click “Cancel Subscription".

If this doesn't help, please get in touch with our Customer Experience Team at team@omaze.co.uk who will action this for you.

Thank you,
The Omaze Team

Rated 5 out of 5 stars

Just feel like they do amazing causes.

Just feel like they do amazing causes.. wish i would win one time.. it would change not only my life but my families too, who have had a rough time these past few years!

I will continue to play and have nothing bad to say about these

March 1, 2026
Rated 5 out of 5 stars

Funding the

Contributing funds towards various chairties is the most valued part of this Omazing entity. However, it helps individual people settle easily by winning the Omaze houses. This is an encouraging bit and i trust the next person to win will be me by God's grace!

July 1, 2026
Rated 2 out of 5 stars

Given 2 stars as it’s a charity and do…

Given 2 stars as it’s a charity and do good work but apart from that I did a one off monthly and maybe st the time maybe didn't realise it was a subscription.
Next month they took money so I cancelled , then next month took again so I again checked and it was cancelled so I claimed this back through my bank and they challenged it!! I mean what???? Then again this month they have tried to take again .. luckily bank have blocked it .. this is really not good… I would never use again due to this or recommend as this is basically stealing .

July 1, 2026
Unprompted review
Rated 2 out of 5 stars

I cancelled

I cancelled, I did used to win the odd voucher in the early days and that happened maybe two times but nothing in over 18 months, just far too expensive.

April 1, 2026
Rated 3 out of 5 stars

It's always the last chance to win and…

It's always the last chance to win and then when you think it's over you feel dates overlap and they chase for more money. Then you're entering a double house draw? Glad they sorted out that woman's voice at last , all highs and lows.

February 13, 2026

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