Omcgear Reviews 

I found this site by searching for a particular piece of gear. It was discounted and took a shot on them. Everything arrived quickly, no problems at all!

Terrible and seemingly nonexistent customer service. I ordered a pair of skis for my wife and a couple of hours later, my order was canceled and refunded, with no reason given. Contacted customer service but have to hear anything back.

Really great customer service. Has a nice selection of items, but what really sets them apart is there really accommodating and prompt customer service

Ordered the "Patagonia Tres 3-in-1 Parka - Men's" from OMCgear's online store. OMCgear were the ONLY website I could find that had this jacket on sale on Cyber Monday, price: $413 (inc.taxes, free shipping). I had bought the same jacket from the Patagonia store for $652 (inc. taxes) that same morning, went to return it immediately after finding OMCgear's deal.

The jacket arrived in my New York apartment in perfect condition less than three days later. Incredible service.

I purchased a Nemo Helio LX Camping Shower for $119.95. I received the item and it is an absolute piece of unusable junk. The hose constantly kinks blocking water flow. Then, when you pump it to where it won't take any more pressure AND you have the hose perfectly aligned to allow water flow, you get less than 7 seconds of barely a squirt. It couldn't rinse the shampoo off of Mr. Clean's head. It couldn't drown a flea. I called OMCGear to ask for a return shipping label. The website says that you have 2 months from the time of purchase to return items. I explained the situation to customer service. Customer service put me on hold. The millennial manager gets on the line. I explain all over again. She proceeds to tell me that because the product got used that I cannot get a refund on the product. She wanted to give me a store credit. I don't need anything else from their store. She tried to make excuses for the item being unusable saying that it's for camping. She was being a real smartaleck. I know it's for camping. It still has to work. I run a farm. It's not like I'm a princess who is used to being put up in hotels. I told her that this was a waste of my time and she hung up on me. The solution: I filed a dispute with the credit card company. In summary, OMCGear does not back up the products they sell and they do not honor their return policy. So, if you want to pay for expensive gear that doesn't work and not be able to return, then purchase from OMCGear. This company must be doing very poorly for them to be so desperate as to rip people off in this manner.

online price match of bc ski binding.......mounting and waxing......right-on excellent service.....beer worthy tip

I was surprized by your limited gear offerings. I especially was looking for Big Agnes Sport ul2+2 tent.

Thanks for the discount.

It was amazing experience. I ordered my item on Sunday night. I received my item on Monday night. Wow! I would recommend the Omcgear.

Thank you

Great service, great selection, super fast shipping. Customer for life! A+++++

I had a return/exchange and the customer support people were amzing to work with. Quick and very helpful. I got my order returned, refuneed and a new order for the correct size all done in days! And they even did the price match with my original order. Thank you so very much!

This coat is not at all similar to the one on the picture. The fur is white, and the general coat color is not deep blue. In addition the inside finishings are of poor quality. I believe this coat is a fake or counterfeit of a Woolrich parka.

I purchased a pair of Salewa Gore-Tex waterproof hiking boots one year ago. After the first long hike, both boots developed major leaks. I tried to review these boots so as to warn others but the review could not be accepted because I did not recommend the product. The review form asked me to prove I was not a robot. I did. The form acknowledged that I was not a robot. But when I submitted the review with one star and a negative recommendation, I became a robot and the review was rejected. Stay away from this company.

Since I'm on the other side of the country, I chose 3 day select. Honestly, my purchase shipped and arrived faster than I expected. It was packaged perfectly and was everything I dreamed of. I will definitely be ordering from this company again. Thank you!

I purchased a North Face Jester backpack from OMCgear (via Amazon.com) and could not be more happy with the product! Also, I am super impressed with the shipping - it came the very next day! Now that is instant gratification! The item was packed very well, and I am very happy with it. I would buy from OMCgear again in the future without reservation.

Thank you for the excellent buying experience!

I placed an order following a link from a cashback website Activejunky where OMCgear advertises a 15% cash back. Despite my purchase being tracked and complying with all their conditions (no coupon codes etc), the company just decided to deny cashback on a whim. False advertising to say the least. I will be refusing the delivery of my order and will not do business with them again.

My son's cross country skate boots fell apart and I heeded to replace them but could not find a pair in his size in locally. Searched on line and finally found a pair in his size. This was the middle of the week and and he was scheduled to ski on Sat. They were ordered and received one day later. I was extremely happy to receive them so quickly. Recommend

charlie

This is a great outdoors goods store, both for the local community in Oregon, as well as for online shopping and purchasing. They have a great selection, are prompt in shipping, clear in communication, and very flexible about returns and exchanges. Definitely recommend.

My online experience was perfect. I was shopping for a specific North face backpack and found it for $15 less than all other stores. I received a free Northface water bottle as a bonus! Shipping was free and was shipped within an hour after ordering. I will definitely shop here again!

I ordered boots online for work, a position where I am on my feet for about 16 hours per day. I wore the boots in my home for about an hour to see if they could be broken in to where I could wear them on a daily basis. After about an hour, I determined that the boots were not comfortable, and shipped them back to the store for a return.

After two weeks, I received an email from customer service offering me only 70% of my purchase price for the boots to be returned or 100% for an exchange, saying the boots were returned dirty! I offered to pay a 10% restocking fee, but refused to pay 30%...especially since they were obviously willing to keep my money in pocket and offer 100% if I spent it all back with them. We finally "settled" on 20%, but in the end I was out $80 including S/H.

Not happy with customer service at all, and WILL NOT ORDER FROM THEM AGAIN!! BEWARE ordering items from this company IF THERE IS ANY CHANCE YOUR ITEM WILL NOT WORK OUT...not only will you be out S/H, you will be out whatever they decide is fair!

My purchase of a Marmot Down jacket from OMC gear was great. The price was right, and they did a great job of getting the jacket to me on time. Ihave no complaints, and would definitely buy from OMCgear again.