Omna Reviews 56

If I could give Omna a minus - 10, I would. For an App that’s supposed to help and support me for my mental health, and initially being asked and answering a several questions on what help I wanted to receive and then advising me that I would be sent a notification everyday. From day one I received no notifications at all. There is no where to even click/ select on anywhere for support once downloading the App, so I had to resort to asking the app to help me, which Ironically only gives you “support with your mental health” and instead I was given an email address to contact. After sending the email I was then informed I would probably get a reply within 1-3 days. The next evening I received an email from them asking me to confirm all my details- including information on my bank card, because apparently they couldn’t find my name or details on their system- but strangely enough they were able to find my details in order to take their payment straight out of my bank account. I was very wary of this email as it raised red flags and so I didn’t reply due to the possibility of being scammed. In the end I had to go through Apple to process a claim on my refund, which then took 48 hours to process and even though the refund has been approved. I was advised that it it could take up to 30 days for me to receive it. I’m now left £69.99 worse off than I was 4 days ago ( as you have to pay for 3 months of payments in advance) and this is after 4 days of sheer stress with trying to sort out my refund. My anxiety has now gone through the roof ‘ THANKS FOR MAKING ME FEEL EVEN WORSE’ Omna! absolutely awful experience!

Overall omna is solid. Practical, easy to use and actually helpful. Not perfect but it does the job.

I had paid for two items that I realized I wouldn’t be able to use them. Ryan provided me with a speedy refund which I greatly appreciated. It wasn’t their usual practice. He went above and beyond to make things right.

APP keeps freezing, so I am unable to log in and actually use what I paid for. I have asked for a refund for an add on that I declined, however I signed up for it in error because as I pressed no thanks, it was still uploading the 100 other things they try and get you to sign up to. Apparently I didn’t read the terms and conditions? Wish I got that far! Scam indeed.
Just refund me for something I literally cannot use! Common decency!
For an App that is meant to assist with mental health, you sure make this difficult!

I can highly recommend Omna. The information supplied is very useful. When I contacted them with a query they responded quickly and resolved my issue. Highly recommended!

I’ve tried many wellness apps, but this is one of the few I keep coming back to. The tasks are short and realistic, so they don’t feel like another obligation. Over time I noticed I’m more mindful and less reactive.

I like how the reflections shift based on mood. Feels more personal that way. It’s subtle but you notice it.

Didn’t think I’d use Omna every day but I kinda do now. The AI chat is chill and helps me clear my head after work.

The issue I had was resolved by Ryan.

When signing up, I accidentally opted out of something. I reached out to customer service for assistance and was pleasantly surprised by the quick response. Ryan Baker went above and beyond to remedy the situation. Their customer service is rock solid! Am enjoying the app as well.

The company keeps the app interesting, easy to navigate, educational, and a useful tool i actually enjoy using daily.
The customer service reps, especially Ryan, responded quickly and efficiently.

The design feels warm and soft. Nothing looks harsh or confusing. I found everything easily which I appreciate.

What I appreciate most is the consistency. The daily prompts help me slow down and check in with myself instead of running on autopilot. It’s a small habit that brings real clarity.

Omna’s layout is clean and straight to the point. No complicated menus or anything. Even I figured it out fast.

Had a tiny tech issue once and support replied really fast. Ryan walked me through it step by step. That personal touch matters.

Omna doesn’t push or rush you, and that makes a huge difference. I use it when I need it, and it always feels like a safe reset button. The breathing exercises especially help during stressful days.

Very professional, I look forward to working with Omna on a regular basis. Love them!

The app keeps things realistic and easy to follow. No complicated theory, just tools you can actually apply in real life. It feels supportive, structured, and genuinely useful.

Ryan was great and helped me resolve my issue very quickly 😊