We’ve absolutely loved using Omni Products! We’ve tried both their supplements and wet dog food especially, and they’ve worked brilliantly for our pup. The quality is fantastic, the ingredients give u... See more
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Alfie has had Omni ever since he was a puppy from kibble to treats to supplement - and now the Calming diffuser. We have used the diffuser for a short while now, and it definitely makes a difference.
We love that it is vet-formulated and plant-based and how you can get support from both vets and behaviourists.

Reply from Omni Pet Ltd.
Really disappointed with this product. In fact my dog was worse on it than off.

Reply from Omni Pet Ltd.
Wow, wow, wow.
I have tried everything to stop my girl from licking her paws 🐾.
The vets suggested expensive dog food which we tryed but didnt work. Then the vets suggested injection each month, plus tablets that would cost just over £450 a month. I wasn't happy about giving my dog that amount of drugs each month and ofcourse the cost.
I stumbled accross this dog food and irrigation skin treats and thought I'd give it one last chance.
I was concerned at first about it not having any meat in it but looked at the reviews and gave it a go.
Im so pleased I did, week one, only licking her paws 🐾 occasionally and by the second week she has stopped completely.
I am over the moon and my girl is a happy doggie 🐕.
I have a 3 year of lab.

Reply from Omni Pet Ltd.
Amazing company that have your dog’s interests at heart. Every product I’ve tried have made a massive difference to my dogs. Since I have been using these products my dogs have had far less vet visits.
Customer service is amazing and you get a personalised response as soon as they can get to you.
I highly recommend and most definitely will continue to buy more.

Reply from Omni Pet Ltd.
Had a discussion with one of the Omni vets . Very helpful and friendly service.

Reply from Omni Pet Ltd.
I signed up to a monthly subscription of dog food at the beginning of April. Our dog liked the food but it was a big bag and we still had half of it left a month later. I have tried everything I can think of to cancel more bags being delivered in May and June but it gets delivered and left on my doorstep while I am at work. Omni customer services say they can see that the subscription was cancelled on May 1st but they are insisting I reinstated it. I did not. Why would I when I had half a bag left and wrote to them to cancel, which they acknowledge? The emails they send to say that an order is being packed gets sent to my Junk folder, however the emails to say the order is being dispatched (when it’s too late to cancel) are sent to my inbox. This seems very disingenuous. I have looked back at reviews on Trustpilot and can see that this exact issue has been a problem as long ago as August 2022. There was no way for me to log onto my account as my email was not recognised so no password reset could be sent out, even though the same email address was being used to tell me about more deliveries. This seems to be a common problem too. I have been emailing Omni for a few days now asking them to do the right thing and for them to take responsibility for a known glitch in the system but they are insisting I need to foot the bill for the return postage of the latest bag. We still have May’s bag unopened which I kept as a gesture of good will. It’s a shame they won’t return the favour. I have no way of knowing if this will happen again next month.

Reply from Omni Pet Ltd.
Worth it!
Our dogs love Omni. They get excited when a delivery comes and always eat all their meals. Our Boxer cross doesn’t nibble at her toes as much and the skin on her tummy has calmed loads. There’s an added bonus too of less stinky dog toots! Definitely recommended!

Reply from Omni Pet Ltd.
Had a lovely informative chat with Sophie. Ran through some issues we have with Louis and if she thought the allergy treats might help with his paws. Sophie also ran through some other ideas with me. So refreshing for a company to offer this help. Thank you 🙏

Reply from Omni Pet Ltd.
We have tried so many different et foods, but Omni seems to be working against itching and scratching

Reply from Omni Pet Ltd.
We recently fostered and have now adopted a white shepherd with a sensive tum and a vulnerability to itch ears. He came to us on the adult sensitive dry food, which he loves and we have him on the itchy skin supplements too. He is doing great on them and has enjoyed the gifted snack pockets too. Ordering has been easy and delivery prompt. Thank you

Reply from Omni Pet Ltd.
Sophie was very knowledgeable about the transition to Omni food. She didn't rush, explained everything and came up with a possible solution. Sophie also arranged a follow up appointment to review progress. Would highly recommend.

Reply from Omni Pet Ltd.
From the first contact with this company they were attentive and very helpful. I have a dog with significant allergies. He was on specialist food and a higher than normal amount of medication. A medication that: starting on such a young age; needing more than the maintenance amount; still suffering symptoms, meant a compromised future for a much loved companion.
A friend told me about Omni when, through my own investigations, i was looking at types of protein as the possible allergen. The support and advice i received from Omni was excellent. I trialled their food and Ralf, my dog, within just two months is now on the maintenance amount of medication. He is suffering no symptoms and next month i am going to decrease his medication to once a day. I am very excited with the thought we may be able to take him off his medication altogether. However the steps we have already managed to take on Omni food are amazing and mean a better future for his long term health. Most importantly he lost no condition during the change, his weight remained stable and the shine of his coat never changed. I feel now his shine has become even healthier. He loves his food, is also having their Dentastix at night and i have treats and also some of their supplements on my list of things to try. I am a very happy customer, who is now looking at a longer and healthier life for a much loved friend. I have two other dogs, that when their bags of food are finished, i will be seeing if they like the Omni range and will put them on their nutritional range of food. A big thank you to this company for being there and creating a better, longer life for Ralf. Lydia Burns

Reply from Omni Pet Ltd.
Great communication and easy to time the deliveries as and when you’ve run out… and both my dogs love Omni Senior!

Reply from Omni Pet Ltd.
⭐⭐⭐⭐⭐ Omni Dental Sticks & Skin & Coat Supplements
I've been really pleased with Omni's dental sticks and skin & coat supplement. The dental sticks are easy to give & my dog enjoys them. they've helped keep his breath fresher and teeth cleaner. The skin & coat supplement has made a noticeable difference to coat shine and overall skin condition. Both products are easy to use and seem to be made with quality ingredients. Overall, they're a great addition to my dog's daily routine and I'd happily buy them again.

Reply from Omni Pet Ltd.
Always on time, never any problems with delivery. I am always kept up to date with the process of my order. Highly recommend

Reply from Omni Pet Ltd.
My toy poodle has been on Omni for a few weeks now and I’m honestly so impressed. He’s usually really fussy with his food, but he absolutely loves this. The biggest difference has been his digestion—he used to have quite a sensitive stomach, but it has completely sorted itself out over the last few weeks. It’s a massive relief to find something that actually agrees with him and that he clears his bowl for every day. Definitely recommend it.

Reply from Omni Pet Ltd.
Great range of supplements for my dog. Different options for different needs, with targeted support where required for your dog. Quick delivery and never had any issues with my orders.

Reply from Omni Pet Ltd.
My dog often left his food - kibbles - so I tried different brands. Then I saw the recommendation of Deborah on Dragons Den and thought I wd give Omni a try. Result! My dog loves it. So I then bought their teeth cleaning kit and anti-stress pills. All good!

Reply from Omni Pet Ltd.
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