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2.5

Poor

TrustScore 2.5 out of 5

14 reviews

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2.5

All reviews

(14)

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Rated 1 out of 5 stars

Ordered on the 2nd of feb for a…

Ordered on the 2nd of feb for a valentines gift and still not arrived. Ignored all communication on Facebook, Instagram and email. Was given the recommendation from a friend but definitely will not be ordering again!

February 24, 2021
Unprompted review
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Rated 1 out of 5 stars

AVOID AT ALL COSTS

Placed an order 4 weeks ago and paid extra for faster p&p. Have ignored all communication via email, Facebook and Instagram. They have also deleted my comments on their Facebook page and disabled comments on Instagram. Do not buy, it is a scam!

February 17, 2021
Unprompted review
Rated 1 out of 5 stars

Awful

Ordered 2 paint by numbers kit 3 weeks ago now, confirmation email advises you to track shipping with the app called ‘shop’ which shows it still hasn’t even been dispatched yet, emailed and messaged them on both fb and Instagram however no response. Terrible service

February 16, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered DIY paint kit, no reply, no order

Ordered DIY paint kit, no information regarding my order. Ordered it almost 3 weeks ago for valentines day but it likely won't arrive in time now. I've emailed them and had no response.

February 11, 2021
Unprompted review
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Rated 2 out of 5 stars

I have placed an order a week ago

I have placed an order a week ago, I have contacted them regarding shipping as have had no information , emailed them multiple times still no answer ! I ordered the paint by numbers as an anniversary present which will probably now not arrive in time !

January 19, 2021
Unprompted review
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Rated 1 out of 5 stars

Slow everything

Slow dispatch, slow customer service and hasn't arrived, 3 weeks after purchasing with 'priority shipping'.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

AMAZING

I ordered the diy paint kit and it was exactly what i had imagined it to be. I absolutely love it and can’t wait to finish it!

July 20, 2020
Unprompted review
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