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Company details
- Software Company
- Business to Business Service
- Call Center
- e-Commerce Solution Provider
- Software Vendor
- Telemarketing Service
Written by the company
Omnistra is the AI workforce platform for commerce. Voice and messaging agents answer customers, run order operations and drive outbound sales in more than 60 languages, with Bangla and English native. Omnistra Private Limited is built in Dhaka, Bangladesh, and serves brands across South Asia and beyond. Commerce loses orders every day to unanswered calls and unread messages. Omnistra exists to end that. Agents pick up the phone, reply on Messenger, Instagram, WhatsApp and web chat, qualify the buyer, answer the product question and close the order, at any hour and in the customer's own language. The platform is an operations system, not a reply box. A visual workflow engine governs exactly what every agent may do, so nothing happens outside the rules a business sets. Every conversation is classified against a hundred-plus-tag analytics taxonomy, analysed after it ends, and tracked live for emotional trajectory, so a conversation that turns reaches a person immediately. The commerce layer confirms cash-on-delivery orders by phone, scores order risk, selects and routes couriers, tracks deliveries live and recovers failed deliveries automatically. Teams deploy Omnistra for customer service, for omnichannel support, or for inbound and outbound sales campaigns. It integrates with Shopify and WooCommerce and connects to Zendesk, Intercom and Salesforce. Human handoff rules are published for every deployment: the business defines when a conversation moves to a person and exactly what context transfers with it. Financial and operational analytics show revenue recovered, savings against an in-house team and next month's projected bill, updated live, with a why-did-it-move explanation one click from every number. Built in Dhaka. Fluent in Bangla and 60+ languages. Contact contact@omnistra.io or visit www.omnistra.io.
Contact info
Chandradip Tower, Flat A-1, Bareikhali, Hazaribagh, 1209, Dhaka, Bangladesh
- +880 1805-431373
- contact@omnistra.io
- omnistra.io
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