Omoda.be logo
Visit website

Omoda.be Reviews 

2,457
•
TrustScore 1.5 out of 5

1.6

Shoe Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Nearly 7weeks since payment and still waiting for delivery. Emailed for update, no response from Omoda customer service until I submitted a PayPal dispute. Their response said “how annoying, they’... See more

Rated 1 out of 5 stars

Horrible quality, bad client service!!!! I have bought a jacket with a nice color that I fell in love BUT the jacket arrived with loose buttons and pilling on the fabric and looking already ve... See more

Rated 3 out of 5 stars

Customer service is awful Don't buy to Saudi Arabia !! I am waiting for my order from 2 weeks and there is no update on DHL !! I sent a lot of e-mails to customer service to omoda and DHL in... See more

Company replied

Rated 1 out of 5 stars

Bought gift for xmas on this site, all the other packages I bought on other site arrived but not this one. They sent me a mail saying sorry etc., so I instantly try to cancel my order hoping to get my... See more

Company details

  1. Shoe Store
  2. Bags and Luggage Store
  3. Fashion Accessories Store

Written by the company

Bij Omoda koop je eenvoudig en veilig trendy schoenen voor dames, heren en kinderen. Naast schoenen heb je de keuze uit een grote collectie tassen en accessoires. Merken die je o.a. kunt kopen zijn: Timberland, Guess, Michael Kors, Floris van Bommel, Shabbies, Converse, Vans en Tommy Hilfiger. Kijk op www.omoda.be of bezoek onze winkel in Antwerpen (Lombardenvest 58). / Omoda est la boutique en ligne de chaussures, baskets et bottes pour femme, homme et enfant. Mis à part les chaussures, Omoda propose également une large collection de sacs et d’accessoires sur son site de vente en ligne. Chez Omoda vous trouverez les nouvelles tendances et plus que 240 meilleures marques réputées qui ont chacune leur propre style. Visitez wwww.omoda.be ou notre magasin à Anvers (Lombardenvest 58).

Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(2,457)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Very good

Very good, first experience!
I returned the pair that was too big in their shop in Antwerp and got there my refund. I’ll order more here for sure. Thank you, Omoda!

August 2, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Never arrived, virtually no customer service

Nearly 7weeks since payment and still waiting for delivery.
Emailed for update, no response from Omoda customer service until I submitted a PayPal dispute.
Their response said “how annoying, they’ll inquire with DHL have a good weekend ...that was 3 weeks ago
DHL said it was sent by sea and that can take many months
PayPal arranged for a refund.

April 13, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAM! Order has not arrived, no reply to numerous emails

I have been waiting for my order for 2 weeks and have emailed Omoda 5 times and have not received anything back.
My credit card has ofcourse been charged and I am not able to get in contact with anyone at Omoda.
Stay away from this seller as it is a clear scam!

December 6, 2017
Unprompted review
Omoda.be logo

Reply from Omoda.be

Hi, I am sorry to hear that you didn't receive your items. Where did you send the e-mail to? Because my colleagues from customer service reply to e-mails within 48 hours. What is your ordernummer? I will check the status for you. I hope to hear from you. Kind regards, Daphne

Rated 3 out of 5 stars

Customer service is awful

Customer service is awful
Don't buy to Saudi Arabia !!
I am waiting for my order from 2 weeks and there is no update on DHL !!
I sent a lot of e-mails to customer service to omoda and DHL in Germany no one answers !!
I think the site is a scammer !! I m so depressed
don't
buy from it

It’s ok I have received my order but u need improve customer service

September 19, 2017
Unprompted review
Omoda.be logo

Reply from Omoda.be

Hello Ashwag, thank you for your review. I am sorry to hear this. Did you receive your package in the meantime? If not, let me know. I would like to help you. Kind regards, Daphne

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look