OMONO Reviews 71

I ordered this product the first time and it was shipped from Hong Kong. I loved this product so decided to order for six months supply in second time but never received my order until now. It has been about 9 months. I emailed and also called the company which located in Hong Kong. I spent $50 just to make a call because it was international call but no results. Not sure if it was a scam. Just be careful ordering this product. The funny thing is the company has never emailed me again since then.

This company/product seems to not exist anymore. No Answer from Emails, Phone and FB msg. Placed order and didn’t receive any confirmation or tracking #. Checked IG and FB it has the same comment everybody is looking for their order including myself. Been calling the customer service but seems to be a regular phone number kept ringing and straight to voicemail. As much as i love this product we/i also need our/my money back.

I still have not received my order 16438 or refund.
If you will study the reviews, this company began having trouble in October, when it appears to have been moved to Hong Kong.

Has anyone received an order since October? Their website is active and still accepting orders, but the site is now run by Hong Kong. Any advice?

If I could a zero, I would. Worst customer service ever. Placed order Sept 2nd and close to 2 months, still haven't received my purchase. Never sent me a tracking number, and when I asked for it, the tracking number provided has been pending forever. Kept promising it'll be delivered in a few days. Their hotline is unprofessional because it sounds like a personal phone. Nobody picks up and it goes straight to voicemail.

This company is nothing short of a scam. About a month ago, I came across an advertisement for them in a magazine, and, intrigued, I decided to do some research. After reading a few online reviews, I thought, 'Why not give it a try?' However, my experience with the company has been nothing but disappointment.

To start, I paid the full amount through PayPal, and my product still hasn't been shipped. It was only after I dug deeper into this company and read the reviews more carefully that I realized something was amiss. Many of the reviews appeared to be fabricated or paid for, with very few genuine ones. I found several negative reviews that echoed my own experience, which is concerning.

Another major red flag is the lack of FDA approval. Despite showcasing certifications, there's a doubt as to whether these are legitimate. Additionally, the company claims to be based in Japan, but when I reached out to customer support, they informed me that my order would be shipped from Hong Kong. This discrepancy is troubling and raises questions about their transparency.

I strongly advise against purchasing products from this company, especially if it could affect your health. It's crucial to be cautious when dealing with potentially unauthentic and misleading businesses."

I ordered a box from them a month ago and still have not received it. I tried calling them, but it just seemed fishy since no one answered even though they said that the customer service hotline was open 24/7. I didn't get any recorded message identifying that it was the company, but just an automated recording saying to please leave a message. I contacted them by email two weeks agao, but no response. Also, when I received a shipping notification, it was from Hong Kong and once I clicked on the tracking number, it said that my item was "Not Found." I paid through Paypal and the transaction receipt showed that my payment was sent to Hong Kong. The website is misleading since it says that it is a Japanese company and made it seem that it's being shipped directly from Japan, but that doesn't seem to be the case. I am surprised by the other rave reviews that I have read before submitting mine. I am wondering if these reviews are all fabricated by the company. In my experience, this seems like a total scam. Shame on me for falling for it.

The worst company ever!!!! Having a case with them now to refund me 150e !!!! They never replied to my email and I never recived my order !!!! Disrespectful and disappointed about this experience! Never again!!!!

The best and most effective collagen powder that i ever have. With in 4 weeks i noticed the result.

Cannot use they make me terribly constipated. Expensive lesson as the return or refund policy is terrible. 2 unopened boxes sitting on a shelf.

Since November 2020, I've bee an active user of Omono, and the transformation it has brought is phenomenal. As I approach my 43rd birthday this August, find my skin looking better than ever. As an individual who's keen to keep the signs of ageing at bay, I've noticed a clear reduction in the lines etched across my face. Regarding the customer service. It is, in my experience, truly exceptional, with a team that s thoroughly knowledgeable about their products and how to maximize their benefits. However, what truly stands out is being a part of a brand that is incredibly supportive and empowering. Love the natural vanilla taste and the easily dissolvable texture of the product itself. Cheers to healthy skin and happiness. x

For a while now, I've been on the hunt for a skincare regime that yields the most optimal results. After seeing their ad appearing on my Facebook feed, I was compelled to try Omono. Reading positive reviews cemented this decision., and I can honestly say it's one of the best choices I've ever made. I knew instantly that it would become a permanent part of my routine.

If you are seeking visible improvements and a boost in self-confidence, Omono can without a doubt make a difference. I've seen significant changes in my skin, with fine lines and rough patches noticeably reduced. My skin now feels incredibly smooth. They also sent me a discount code for my return purchase, which is nice and helps with the costs.

I wholeheartedly suggest that women in their late 20s to early 30s begin using this product- you'll appreciate the noticeable results. I can't give this product anything less than a full five stars.

I've been using it for the past eight weeks and it's greatly improved the condition of my nails and hair. But the most significant impact has been on my skin - I've received numerous compliments about its radiant glow. I've also observed a noticeable decrease in fine lines, and my neck appears more flexible. I transitioned to this from another well known collagen brand, a move I'm delighted with since I didn't really observe any discernible changes with the previous one. In my opinion, it's absolutely worth the investment.

I have been their customer for over a year and this has become an irreplaceable part. of my skincare regime. The carefully selected ingredients, including collagen, astaxanthin, hyaluronic acid, and biotin, create an unparalleled mix that has significantly improved my skin's health and appearance. I especially appreciate the convenience of their subscription service, ensuring I never run out. The process is hassle-free, and the customer service is responsive and kind.

I'm absolutely delighted to share my experience with OMONO, which I truly believe is a skincare revolution. After using it for a few weeks, I've noticed a significant improvement in my skin tone and texture. My skin feels rejuvenated, plump, and radiates a youthful glow that I haven't seen in years. It'sclear that this product truly works wonders. But what sets OMONO apart is not just their innovative product, but also their outstanding customer service. The team behind OMONO has been nothing but supportive and responsive. They are always ready to answer any queries and provide guidance, making the whole process from purchase to usage a breeze. It's rare to find a company that values its customers so much.

In conclusion, OMONO has my highest recommendation. It's a game-changer in the world of skincare, and coupled with the company's commitment to customer satisfaction, it's a purchase you won't regret. Five stars well-deserved!

This company appears to have scaling problems. It was like pulling teeth to get a return authorization and a month after they received my return (I have tracking) they STILL have not refunded me. I keep getting "sorry for the delay due to high volume" BS. Unless you're SURE you'll be keeping this product, skip this company.

I gave them 1 star due to it did not work to me at all I had a major break out when I included this in my daily coffee drink anyways the customer service was really nice when I'm inquiring about the product (prior me buying it) but then when I need to return it they were MIA they said I need to return the products first so that's what I did and never heard from them..to make the long story short paypal had to reached out to them but no response at all so I got my money back had not me reporting it I will not be able to get my money.

REDEFINES your average collagen products!

As a skeptic of collagen products, I have tried several in the past and found them to be overhyped and underwhelming. However, Omono has REALLY impressed me and the people behind I have really correct information of ingredients. Firstly, it is really easy to integrate into your daily routine. secondly, its taste is delightful. And thirdly, I noticed a remarkable improvement in my skin after just two weeks of using it. My skin appeared more radiant, hydrated, and dark circles had vanished. I am thrilled to have ordered my second batch and look forward to seeing one another 60 days will bring. In conclusion, I highly recommend Omono as it surely enhances your skin’s appearance and deliver positive long-term results.

I truly love everything about Omono from the wonderful customer care, reliable deliveries and most definitely the amazing outstanding product!

Girl if you reading this you need this product. After using this product for 3 months I can confidently say that it has greatly improved my fine lines and thinning hair issue.I have struggled with this for the past few years. I have exterminated with cheaper and lesser products in the past but omono is the real deal if I must say it’s the best on the market. Omono delivers real results. I highly recommend to partner with them to enhance your overall skin health and well being and you won’t regret it in long term.

I've been using omono for a couple of months now, and let me tell you, the difference it has made is remarkable! 😍 Even my husband, who usually couldn't care less about these things, now adds a pack to his coffee and he's also experiencing fantastic results. He's absolutely loving it, and it's been a delightful surprise for both of us.

One aspect that has truly impressed me is their support team. Whenever I have a question or concern, they respond promptly and provide excellent assistance. Not to mention, their deliveries are always on time, which is a huge plus.

It's quite puzzling to come across a negative review below mine, especially regarding the shipping and customer service of this company. In fact, I see this customer being sent a free package just to ensure she received it. It's disheartening to see that some people are just very difficult to please. 🤦‍♀️ Some individuals seem to find fault in everything, but my experience with omono has been nothing short of fantastic.