OMYOKI Bijoux Ethniques logo
Visit website

OMYOKI Bijoux Ethniques Reviews 

18
•
TrustScore 3.5 out of 5

3.6

Jewelry Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jewelry Store
  2. also in
  3. Jewellery Manufacturer

Written by the company

Créateur de bijoux artisanaux, Omyoki conçoit pour vous des bijoux uniques, fait-main et équitables. Nous inventons nos modèles en collaboration avec nos artisans-partenaires en Inde, au Népal et en Thaïlande. Chaque année nous allons sur place pour élaborer de nouveaux bijoux et sélectionner les plus belles pierres fines. Nos modèles sont des pièces uniques ou créés en mini-série. La rareté et la diversité définissent les bijoux Omyoki.

Contact info

3.6

Average

TrustScore 3.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(18)

8 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Long time to get a refund

As I never received my order, I contacted customer services. It was a bit of a hassle, but after getting through on the phone, I was told that a refund would be issued within a few days. It’s now been two months and they’re no longer replying to my messages.
After my Google review they answered it by blaming me.

Edit : 23/10/2026
After my review here and a few emails, I've been reimbursed. This time customer service was very polite and answered without delay.

May 19, 2026
Unprompted review
OMYOKI Bijoux Ethniques logo

Reply from OMYOKI Bijoux Ethniques

Hello,

We are sorry to read that this situation remained unresolved. We completely understand how frustrating it is to be told that a refund is being processed and then not to see it arrive.

We also regret that our previous exchanges gave you the impression that we were blaming you. This is not the way we want a customer service issue to be handled.

As this concerns a specific order and refund, we would like to review the complete history of your case. Please contact us again at infos@omyoki.com with your order number so that we can check exactly what happened and clarify the situation.

Kind regards,
The OMYOKI team

Advertisement
Rated 1 out of 5 stars

My housband ordered a very special gift…

My housband ordered a very special gift as he said for my birthday. It was a month ago and it didn't arrived. He wrote and ask them several times and nothing. They do not answer on phone. It was available in stock product promised to arrive for 1 week. I contacted them on facebook. They said we answer only by email and when I asked them several times when are they planning to answer they just blocked me on Facebook. No communication, no excuse, no money back. :(

September 24, 2022
Unprompted review
OMYOKI Bijoux Ethniques logo

Reply from OMYOKI Bijoux Ethniques

Hello Mila,

We are sorry that your experience with OMYOKI was so disappointing, particularly as the order was intended as a special birthday gift.

A customer should receive clear information when a delivery is delayed, and we regret that the communication surrounding this order did not meet your expectations. We are also sorry that the exchanges through Facebook added to your frustration rather than helping to resolve the situation.

Although this review concerns an order from 2022, if the matter was never resolved, you can still contact us at infos@omyoki.com with the order details so that we can identify the original case.

Kind regards,
The OMYOKI team

Rated 2 out of 5 stars

Did not receive every item I ordered

Did not receive every item I ordered, and no response from customer service. Items do not match the description on the website regarding length. They appear to fx up to 10% shorter in length.

April 2, 2022
Unprompted review
OMYOKI Bijoux Ethniques logo

Reply from OMYOKI Bijoux Ethniques

Hello Silas,

We are sorry to read that your order was incomplete and that you did not receive the response you expected from our customer service.

As our jewellery is handmade, slight variations between individual pieces can occur. However, an order should of course contain all the items purchased, and the information provided on our website should allow customers to understand the dimensions of the jewellery they are ordering.

Your review dates from 2022, but we nevertheless regret the experience you had with OMYOKI.

Kind regards,
The OMYOKI team

Show reviews in all languages. (18 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look