OnCourse Learning Reviews 1,379

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Excellent course! Prepare and follow the schedule they give you. The practice questions are harder than the actual state test. If you get 85% on the practice test you will have no problem passing the... See more

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Rated 5 out of 5 stars

With high-quality instructors and software, OnCourse Learning prepared me for a difficult exam in my field despite having no knowledge prior to starting their course. Excellent resources were made ava... See more

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Rated 2 out of 5 stars

The racist DEI messaging was insulting and has no place in our industry. You do realize that any group can discriminate against another group, why was just one group singled out? You are perpetuating... See more

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Rated 4 out of 5 stars

I purchased and completed the 8 hr SAFE Comprehensive 2024 Video package, on Oct 6, 2024, thinking that it included the required 7 hrs plus 1 hr of California specific course. This is not the case. C... See more

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Company details

  1. Educational Institution

About OnCourse Learning

Written by the company

Education to Support Your Mortgage Loan Originator (MLO) Career

​Over 10,000 financial institutions and partners have adopted OnCourse Learning solutions to efficiently manage complexity, change, and growth. Over the course of our 40+ year history we have trained over 200,000 individuals with our pre-licensing and continuing education courses.

Want to become a licensed Mortgage Loan Originator (MLO)?

We’ve got what you need Our NMLS-approved national pre-license and state-specific courses, approved for all 50 states, fulfill the education requirements to take the SAFE MLO exam.

New License
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Need to prepare for the SAFE MLO exam?

Our exam preparation courses help aspiring MLOs prepare for the NMLS licensing exam. Take your mortgage license test prep to the next level with Prep xL where you’ll get personalized study materials and customized learning paths all designed to help you pass the NMLS mortgage license exam on your first try.

Exam Prep

Time to renew your mortgage license?

We offer a complete library of NMLS-approved mortgage Continuing Education (CE) to help Mortgage Loan Originators stay licensed. Our mortgage CE courses are updated annually with fresh content and are NMLS-approved.

Continuing Education
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Invest in Yourself!

Professional Development training is an investment you can make in yourself to help advance your mortgage career, grow your business, and make the commitment to lifelong learning. We're passionate about connecting students with the professional development solutions they need — at any career stage.

Professional Development

Our training is available in multi-modal formats that cater to every learning style. Choose from online self-paced video, online self-paced text, online instructor-led (OIL) and webinar - any of which can be completed anywhere at anytime.

OnCourse Learning is here to help you through every step of your mortgage lending career – getting your MLO license, renewing your MLO license, and helping you become an MLO rockstar.

State Requirements
MLO Career Insights

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Easy to register and navigate the site

Easy to register and navigate the site. Self paced learning option is perfect for my work schedule

December 17, 2024
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Reply from OnCourse Learning

Thank you for your feedback, we are happy to hear you had a great experience!

Rated 3 out of 5 stars

customer service was terrible

customer service was terrible, no one knew what they were doing for a simple fix. they kept me on hold over 5 hrs. in two days. the first 3 hours was completely useless and no one ever called me back. then i had to repay for the same course. i like the website but you would think on the busiest days of the year for the company they would have better customer service techs that are properly trained.

December 2, 2024
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Reply from OnCourse Learning

Hi Nicholas, thank you for providing feedback and we are sorry to hear your experience with us was not ideal. Our team works to ensure visibility for course expirations, and courses do expire on 12/31 each year as mandated by the NMLS. Please reach out if there are any additional questions or concerns with the new course you have purchased as we want to help our students stay in compliance. Thank you

Rated 5 out of 5 stars

You guys are great…

You guys are great! Easy to follow formats and process!
I give a 10 on ease and course information!

December 16, 2024
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Reply from OnCourse Learning

Hi Terri, thank you for your feedback. We will pass it along to our product team for review as we are constantly working to improve our products to fit our customers' needs.

Rated 1 out of 5 stars

Unorganized

Unorganized. Webinar doesn't work. They don't send you a link. Assignments say due before you started. Prep XL is complicated and not straight foward. There refer to discussion post but there is no discussion. Been doing online classes for over 20 years and this is bar far the worst. It's even worse when you are trying to learn a new career and the format is so bad.

January 16, 2025
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Reply from OnCourse Learning

Hello Nabil, thank you for your feedback. We take our customers' input seriously and will pass this along to our product team for review. Please reach out if you have additional issues accessing your course. Thank you

Rated 5 out of 5 stars

The classes are simple and easy to…

The classes are simple and easy to navigate. They were well explained to assist you in answering the questions on the test.

December 12, 2024
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Reply from OnCourse Learning

Thank you for your feedback! We are happy to hear you had a great experience.

Rated 1 out of 5 stars

Your quizzes were hard to pass

Your quizzes were hard to pass, and then I bought a Az class on the last day after realizing that I missed a hr of Az time on my renewal
Hrs and it wasn't even state specific. You took that class down and I spent a hr doing a random class for now reason.

December 12, 2024
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Reply from OnCourse Learning

Hi Rhonda, thank you for your feedback and we are sorry to hear you had a negative experience. Our team posts website banners and provides messaging about courses and their expiration to help our student's stay compliant with deadlines. We hope you were able to complete your CE and if you have any needs for 2025 or Late 2024 CE, please reach out to our team for further assistance. Thank you

Rated 1 out of 5 stars

My experience was terrible.I have taken…

My experience was terrible.I have taken this course with another school every year; and I had never experienced taken that course in two parts. I have always registered for the CE for Mortgage Loan originator and pay the fee assigned .and no problem until I came to On Course Learning the experience was horrible.

December 11, 2024
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Reply from OnCourse Learning

Thank you for your feedback and we are sorry to hear about your negative experience. We recommend reviewing state requirements prior to purchasing any courses, and our team was happy we could assist you with a refund as requested. Please reach out if you have any additional concerns. Thank you

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fantastic narrator, helped me complete the course with ease.

December 11, 2024
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Reply from OnCourse Learning

Thank you for your feedback! We are happy to hear you had a great experience.

Rated 1 out of 5 stars

This is the third time that 'oncourse…

This is the third time that 'oncourse learning' has prompted me to leave a review (I did respond already to both of the prior requests - in addition I sent several emails to them without an adequate response).

To start off, when I went initially went online earlier this week to sign up for/complete my annual 12 hours of continuing education, after adding the required classes to my 'cart' (7+1 hour 'MLO' CE + 4 hr 'RI' CE), I was bit annoyed at the fact that even with the current '25% promotion' the total charges for the course work came out to be $170.82 (vs. the $114.80 charge last year). I have receiving my annual CE through the Arizona School of Business & Real Estate (and it's various Colibri affiliates) since 2009. Before completing my purchase, I reached out to customer service to inquire about the substantial price increase and unfortunately, they did not really seem to care about my concerns. Unfortunately, due to the approaching deadline to complete the CE, I grudgingly completed my purchase and started the first portion of the online course work.

With the first 30 minutes or so, I started coming across numerous errors on the periodic 'quiz' questions which require to you select the 'wrong answer' to proceed with the course (after the 3rd or 4th instance, I started taking 'screen shots' of the 'wrong answers' - several copies attached). There was even an error on the 'final exam' questions (screen shot attached). In addition to the incorrect answers on the questions, there were also several points in the course where quiz questions appeared that pertained to topics not yet covered.

You'd think that after a more than 30% increase in the price, at a minimum, the material presented would at least be 'proof read' by a knowledgeable individual before using it in an educational setting.

Even after 15 years of loyalty, when it comes to completing my CE next year, I will definitely be looking for a new provider.

December 10, 2024
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Reply from OnCourse Learning

Hi KD, thank you very much for your feedback and detailed response. Insight from our customers like you is greatly appreciated, as we work to improve our products each year. Your screenshots have been provided to our product team for review.

Per the price increase, we do acknowledge that market shifts can change our product pricing. With your RI course, this may also have impacted the change you saw year-over-year.

We hope to remedy the situation and earn your business for your upcoming CE. Our team will be reaching out to you personally and hope to help with your future course completions. Thank you!

Rated 1 out of 5 stars

I purchased the class in December and…

I purchased the class in December and without notice you all deleted the class before I could even complete it.

December 10, 2024
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Reply from OnCourse Learning

Hi Hannah, we are sorry to hear about your negative experience. Per NMLS regulations, CE courses must be completed in their year of purchase to be applicable for that year's CE credits. We post the expiration date and time in multiple places to ensure students can access and complete their courses on time. Please reach out to our customer service team if you have any additional needs, we will be happy to assist. Thank you

Rated 5 out of 5 stars

Very easy to navigate …

Very easy to navigate through the system. And after I took my class they send the info directly to NMLS. I definitely recomend this online course.

December 10, 2024
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Reply from OnCourse Learning

Thank you for your feedback! We are happy to hear you had a great experience.

Rated 1 out of 5 stars
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Reply from OnCourse Learning

Hi Jeffrey, we are sorry to hear about your negative experience. Our team works to ensure our courses meet the needs of our students. Please let us know if there are any additional issues that have not been resolved, and we'll be happy to assist you.

Rated 5 out of 5 stars

Love the courses

Love the courses. Learning alot thank you

January 13, 2025
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Reply from OnCourse Learning

Thank you for your feedback! We are happy to hear you had a great experience.

Rated 1 out of 5 stars

Not user friendly.

December 4, 2024
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Reply from OnCourse Learning

Hi Izabela, thank you for your feedback. If you are able to provide additional information, we'd love to hear more detail on your comment so we can improve the experience for our customers.

Rated 1 out of 5 stars

They signed me up for the wrong state…

They signed me up for the wrong state course. After I took it they wouldn't fix anything or communicate with me until I called via phone. They then transferred me around and acted like it wasn't a big deal

December 4, 2024
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Reply from OnCourse Learning

Hello Geoff, thank you for your feedback and we are sorry to hear about your experience. Unfortunately, the first messages sent to us were an unmonitored automated inbox. We appreciate you following up with our customer service team, at which time they offered a solution and a free course to resolve the issue. Please let us know if there were any additional issues completing your education as we are happy to assist you with any additional needs. Thank you

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