One4all Gift Cards Ireland Reviews 

4,574
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, most reviewers were unhappy with their experience overall. Many people reported significant difficulties with customer service, finding it unhelpful, slow, and providing templated responses. Customers frequently encountered problems with payments, including cards not working, being declined, or funds being inaccessible. The verification process was also frustrating, and the website and app were difficult to use, often preventing card activation or transaction completion. However, some customers found purchasing digital cards easy and the setup process straightforward. A few other people also felt that the customer service staff were helpful and effective in resolving their specific issues.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some finding the digital card easy to purchase and a... See more

Payment

Clients share negative opinions on payment, with many reviewers reporting that their cards did not work for... See more

User experience

Users describe ambiguous interactions with the user experience, with many reviewers finding it extremely... See more

Website

Reviewers express significant frustration with the website, describing it as unusable and a total nightmare,... See more

Customer service

People report negative experiences with customer service, with many expressing disappointment and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more

Company replied

Rated 3 out of 5 stars

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more

Company replied

Rated 3 out of 5 stars

I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more

Company replied

Rated 2 out of 5 stars

Total nightmare trying to get a digital gift card. Turns out can't be done unless you know someone's email address and phone number - not always the case with teachers. It was too late to order a phys... See more

Company replied


Company details

  1. Corporate Gift Supplier

Written by the company

With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.

One4all Gift Cards

Written by the company

Say Thank You Teacher with a One4all Gift Card
From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

5K reviews

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2.7

All reviews

(4,574)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It is a very bad voucher to give as a…

It is a very bad voucher to give as a Christmas present due the the small number of shops that accept it i would not recommend it

December 18, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query

Rated 1 out of 5 stars

Card has not arrived

Despite your site saying that 19th Dec was final day for cards to be delivered before Xmas day, this did not happen.
Despite being told when I called on 23rd, that if the card had not arrived by 24th, I could call and arrange a digital replacement with immediate effect. That turned out to incorrect and that it would 1 or 2 working days to process the digital card. So a useless alternative and no card arrived before 25th.

December 24, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query

Rated 5 out of 5 stars

Easy peasy!

Very easy to purchase and kept informed when the gift card was redeemed. Defo will purchase again.

December 19, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

We're happy to hear that the purchase process was easy and you were kept informed about your gift card. Thank you for the positive feedback; we appreciate it!

Rated 3 out of 5 stars

The website can be a bit tricky…

The website can be a bit tricky sometimes especially when you're trying to add a message, it's not obvious where this is located and the link doesn't work. Apart from that they are terrific. They're sent out fairly quickly, allowance made for slowness due to Christmas period.

December 19, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

We appreciate you taking the time to share your experience. We'll look into the message adding process on our website. We're happy the deliveries were fairly quick, even during the Christmas period.

Rated 2 out of 5 stars

Delivery Delay

I have been waiting 5 days for my order.... This will now cause me extra work in gifting it as using email was not an option on this occasion.

December 23, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Anne, We regret that your order is delayed and the impact on your gifting plans. I can confirm your order was dispatched from our offices 18th on the same day you purchased.

Rated 5 out of 5 stars

This has make us to be able to reachout…

This has make us to be able to reachout to many children in our community to receive Christmas vouchers on time.

December 18, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Lucky, We're happy to hear that our services helped you provide Christmas vouchers to children in your community in a timely manner. Thank you for your positive feedback.

Rated 1 out of 5 stars

I still haven't received my digital…

I still haven't received my digital gift cards

December 22, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Ailbhe, we are very sorry to learn of THIS. Having checked the status of your order, we can confirm that it has been successfully produced and the cards are ready to send under your account.

To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 1 out of 5 stars

Still awaiting access to my online card

Still awaiting access to my online card

I have followed these instructions ( a few times now) and when I hit My Gift Cards it reads ‘no cards yet’.
Can you please arrange a refund as this is going on for over a week.
I have also spoken with one of your agents.
Thank you

December 16, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Terry, we are very sorry to learn of this. Upon checking the status of your order, we can confirm that it was completed successfully and the card produced. It is now available to be sent under your account.

To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 2 out of 5 stars

Avoidable technical issues

Forced to re-verify my identity. After several attempts in which I had to submit photos of my driving licence and photos, I was informed it was a success! App allowed me sign in but kept failing to to activate my card. On the website I am still informed I need to verify my identity so cannot activate card there either. Not at all user friendly (and I am tech savvy).

December 21, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi John, we are very sorry to learn of the difficulties you have experienced. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.

Rated 2 out of 5 stars

Creepy to receive, unpleasant to try to use

This is just such a horrible system. I received a card in the post anomalously to my home address. I contacted one4all to try to get information on who sent it or if it was a scam. After 15 emails I am still no clearer on who sent the card or how they get my personal address because GDPR. One4All did provide some reassurance that the purchase of the card was legitimate. OK, but I'm still very creeped out. I figured I'd donate the money to charity to at least try to get some good out of it but it turns out One4All have disabled the card anyway! What is even the point of this card except to creep people out by sending them money they can't actually access.

December 21, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

We appreciate your feedback and are sorry to hear about your experience. We understand your concern regarding the card's arrival and the lack of clarity. We would advise to reach out to friends/family members or employers to query who sent you the card however, as explained by our customer service team, due to GDPR we will not disclose the purchasers information. We do apologise for the inconvenience caused.

Rated 1 out of 5 stars

The card that cannibalises itself after…

The card that cannibalises itself after a few months....absolute scam. Dont use them or buy them anymore...gift cards from other shops dont charge nonsense fees. Outdated rubbish....not content with the charge at the point of sale they continue to charge when the card is purchased.

December 2, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Michael, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of €1.45 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.ie or via phone at 01 8708100.

Rated 1 out of 5 stars

I feel as if I have been scammed

I feel as if I have been scammed this card is ridiculous

December 17, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Rated 1 out of 5 stars

Dissapointing

Went to check the balance on a gift card for my infirm elderly father that he had not used yet and it was zero due to 'card management fees', the monthly €1.45 that hits in after 18 months. How this is legal after the Consumer Protection (Gift Vouchers) Act 2019 I dont know. The One4All site lists it as 'operational and processing charges' but I've not yet come across these when purchasing from other companies. You're better off buying a gift voucher direct from the shop who are hopefully less of a rip-off.

December 20, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Tim, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of €1.45 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.ie or via phone at 01 8708100.

Rated 1 out of 5 stars

Totally over complicated

Totally over complicated, dated old fashioned website, doesn't work, expect several calls to customer care to get it to work

December 20, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Baluchiterium, We appreciate your feedback and apologize that our website was difficult to use. We'll review your comments as we work to improve the customer experience.

Rated 1 out of 5 stars

Poor service

Ordered over 8 days ago and still haven't recieved them! Saying it hasn't even been dispatched and no one to contact! Very poor service.

December 20, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Caoimhe, as we can confirm that your order was dispatched on the 12th of December, we have requested for a member of the Customer Service team to reach out and provide you with assistance.

Rated 3 out of 5 stars

Very handy gifts

Very handy gifts, arrived quickly. It’s a pity they didn’t come with a little envelope or sleeve to put in to give as a gift.

December 20, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Ellen, We're happy to hear the gifts arrived quickly and were handy. We appreciate your feedback regarding the addition of envelopes or sleeves for gifting.

Rated 1 out of 5 stars

Very frustrating experience.

Very frustrating experience.

One4All makes it incredibly hard to access something you’ve already earned or received as a gift. As a company owner myself, I would not recommend them.

You’re told the voucher can be used like a Visa card — but that’s far from the truth. Instead, you’re asked for photo identification and multiple verification steps, which feels excessive and unnecessary.

I could understand this level of security if the system worked smoothly, but it doesn’t. Taking a usable photo of your ID is pure luck, and the process is clunky and time-consuming.

A gift should be easy to use, not a source of stress and frustration.

December 19, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Sorina, We appreciate you sharing your experience. We're sorry to hear that accessing your gift was frustrating due to the identification and verification steps. We aim for ease of use, and we'll review the process to improve the experience. Thanks for your feedback.

Rated 1 out of 5 stars

Vouchers still not received

Unfortunately I'm unable at this time to give a review as I still haven't received the vouchers I ordered in the post

December 19, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Mo, we are very sorry to learn that you are yet to receive your order. We can confirm your order left our premises on the 11th of December, and should have been received by now.

We have requested for a member of the customer service team to get in touch with you regarding a resolution.

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