One Empire Reviews 412

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their amazing quality, beautiful designs, and comfortable fit. Many people highlight the quick delivery service, noting that their orders arrived promptly. The overall shopping experience is frequently described as positive, with consumers appreciating the ease of ordering and the stylish selection available. However, some customers experienced issues with their orders, including items being sent as separate shipments or arriving broken. A few reviewers also expressed dissatisfaction with the quality and design of certain lingerie pieces, finding them underwhelming or suggesting they were imported from other companies. There were also concerns about inaccurate sizing charts, leading to difficulties in finding the right fit.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality, beautiful... See more

Quality

People report positive experiences with quality. Many customers praise the superb quality of the pieces,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the fast shipping, with... See more

Order

Clients share ambiguous opinions on order experiences. While many reviewers praise quick deliveries, with... See more

Based on these reviews

Rated 4 out of 5 stars

My order came within a good time frame. However the only weird thing was that I ordered two things, but they were sent as two separate orders. Don’t know why that would be necessary. Other than that... See more

Rated 5 out of 5 stars

I ordered the Lyrica White Slip Dress. Shipping was super quick, I’m absolutely obsessed with this piece. Amazing quality and such a nice fit on the body. Will definitely be ordering again x

Company replied

Rated 5 out of 5 stars

What a lovely brand!! The set I got was absolutely stunning! The quality is good and super easy/ comfortable to wear. Not to mention, my order came super quick!! Can’t recommend oneempiresleep enoug... See more

Company replied

Rated 5 out of 5 stars

Hey girl. OMG i just got my delivery, first time ordering with you, and you have really outdone all my other pieces! The price, the add on leg garter, easy website. Just the whole thing your cute emai... See more

Company replied


Company details

  1. Lingerie Store
  2. Underwear Store
  3. Women's Clothing Store

Written by the company

We craft feminine lingerie accessories that awaken the Siren within — alluring pieces designed to unlock your divine feminine potential. Each set is a whisper of seduction, inviting you to surrender to your deepest desires and slip into a cinematic dreamscape of romantic possibility. Our designs don’t just adorn the body — they beckon, they promise. With every curve embraced and clasp fastened, we harness the power of sensuality, offering women the chance to own their allure and sell the feminine mystique with effortless grace.


Contact info

4.1

Great

TrustScore 4 out of 5

412 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

AMAZING QUALITY

AMAZING QUALITY! and ofc so so cute i felt so good wearing these pieces

March 23, 2026
Unprompted review
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Reply from One Empire

Thank you so much, we really appreciate it! x

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Rated 1 out of 5 stars

We ordered express because I was seeing…

We ordered express because I was seeing my girlfriend in Melbourne, and it’s now been 7 full days. Express said 2-3 business days.

February 25, 2026
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Reply from One Empire

Hi Lachlan,

Thanks for bringing this to our attention, and we’re really sorry about the delay with your express order. That’s definitely not the experience we want you to have.

Our team will lodge an investigation with the carrier right away to see what’s happened with the shipment, and we’ll reach out to you directly with an update as soon as we have more information.

We appreciate your patience while we look into this for you.

Rated 5 out of 5 stars

In love!

Such fast shipping, beautiful quality and accurate sizing🤍

March 4, 2026
Unprompted review
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Reply from One Empire

We're so glad you loved them babe! x

Rated 5 out of 5 stars

What a lovely brand!

What a lovely brand!! The set I got was absolutely stunning! The quality is good and super easy/ comfortable to wear. Not to mention, my order came super quick!!
Can’t recommend oneempiresleep enough!!

February 26, 2026
Unprompted review
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Reply from One Empire

Thank you! So glad you loved your items x

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Rated 5 out of 5 stars

Amazing

Beautiful pieces, such good quality and fast delivery!

February 23, 2026
Unprompted review
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Reply from One Empire

We’re so happy you love it! xx

Rated 5 out of 5 stars

Cutest Babydoll i’ve Owned

Cutest Babydoll i’ve Owned

Material is super comfy and doesn’t dig in
Colour is gorgeous !

February 24, 2026
Unprompted review
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Reply from One Empire

Thank you so much Jennifer 🤍
We’re so happy you love it! Thanks again for your support x

Rated 1 out of 5 stars

Not worth the risk! No Refunds allowed

I’m really disappointed with my experience shopping at One Empire. The sizing chart is inaccurate, and every piece fits completely differently, which makes ordering online feel like a gamble. On top of that, they refuse to offer refunds and only provide store credit, so if items don’t fit or aren’t what you expected, you’re stuck trying to find something else.

The lingerie itself was also quite underwhelming in quality and design. I’ve honestly purchased cheaper pieces elsewhere that looked and felt much better. Unfortunately, I wouldn’t recommend risking a purchase here given the inconsistent sizing and strict return policy.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

One Empire has a great range of women's…

One Empire has a great range of women's lingerie and playful products to keep the passion alive.
I bought many new panties and lingerie sets for my girlfriend and can't wait to see her in them. 😘
Unfortunately, for me I'll have to wait a couple more months as she lives overseas 😩.

January 28, 2026
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Reply from One Empire

Thanks so much, Geoff! We love that you chose One Empire to keep the passion alive x

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Rated 5 out of 5 stars

The wrong size was sent but they had it…

The wrong size was sent but they had it all sorted quickly and the right size sent promptly was a pleasure doing business

February 9, 2026
Unprompted review
One Empire logo

Reply from One Empire

Thanks so much, Andrew!
Really appreciate you taking the time to leave a review - glad we could get the sizing sorted quickly for you 😊

Rated 1 out of 5 stars

Cheap stock on a site that looks like…

Cheap stock on a site that looks like Australian stock was it’s directly imported from overseas. Don’t expect a refund or a credit. They flat out refuse a refund despite their sizing being completely inaccurate. They then force you into a credit for which you chase and chase and no one gets back to you. This type of “fake Australian 🇦🇺 “ selling should be banned in Australia. Stay away

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Ridiculous customer service they send…

Ridiculous customer service they send me the incorrect size item and they saying cannot refund #32823 but in the website they said well but they saying cannot so how it could be not my fault size is different according to the chart looks like faulty but they still keep sending me email that they can’t I don’t recommend to buy from here .. no way ridiculous

December 28, 2025
Unprompted review

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