OneMain Financial Reviews 

79,536
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 6,863 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, often highlighting their clear explanations and respectful approach. The overall service and user experience are frequently described as quick, easy, and smooth, with many appreciating the efficiency of the process, including fast approvals and electronic document handling. However, some customers noted issues with communication and customer service, citing unresponsive offices or feeling disrespected. Others found loan terms and payment processes problematic, mentioning high interest, hard credit checks, limited payment flexibility, or unexpected denials after initial approval.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and kindness.... See more

Service

Consumers find service to be positive, with many describing the company as helpful, professional, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising agents for being helpful,... See more

User experience

Customers had positive experiences with user experience, finding the process straightforward, easy, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting quick and easy access to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Stacey in the Apopka, FL office and she was absolutely incredible. Most people wouldn't say that when taking out a loan at a higher than average interest rate but, when you mess up like... See more

Company replied

Rated 5 out of 5 stars

Lydia was absolutely amazing. (I believe she is at the Bellevue branch). I had a very stressful financial emergency, and she truly made the whole process easy and straightforward. She was so incredibl... See more

Company replied

Rated 5 out of 5 stars

I had an appointment yesterday 07/08/2026 with Sharday Pagon Lugo. My experience with her was very awesome. She was very transparent, thorough and knowledgeable. I felt very comfortable through the pr... See more

Company replied

Rated 5 out of 5 stars

Patti is exceptional. This is my third time getting a loan with One Main Financial. Patti has been my to go to person. She is kind, personable and professional. She explains the process from start to... See more

Company replied


Company details

  1. #131 of 252 best companies in Non-Bank Financial Service
  2. #6 of 13 best companies in Car Finance and Loan Company
  3. #49 of 110 best companies in Financial Institution
  4. #50 of 85 best companies in Loan Agency

About OneMain Financial

Written by the company


We look beyond your credit score to offer affordable loans.

$1,500 - $30,0002

Personal and Auto Loans

CHECK FOR OFFERS

Prequalified offers in minutes. Checking won't hurt your credit score.

Why so many people choose OneMain

  • Money as fast as 1 hour after loan closing3
  • Affordable, transparent loans
  • Fixed interest rate
  • Fixed monthly payments
  • No prepayment fees
  • 7-day Satisfaction Promise4

FIND YOUR BRANCH

Money for big and small needs

  • Household bills
  • Debt consolidation
  • Home and auto repair
  • Medical expenses
  • Vacation
  • Wedding
  • Almost anything you need 5


1 Real customer compensated for their time.

2 Not all applicants will qualify for larger loan amounts or most favorable loan terms. Larger loan amounts require a first lien on a motor vehicle no more than ten years old, that meets our value requirements, titled in your name with valid insurance. Loan approval and actual loan terms depend on your state of residence and your ability to meet our credit standards (including a responsible credit history, sufficient income after monthly expenses, and availability of collateral). APRs are generally higher on loans not secured by a vehicle. Highly-qualified applicants may be offered higher loan amounts and/or lower APRs than those shown above. Active duty military, their spouse or dependents covered by the Military Lending Act may not pledge any vehicle as collateral.

Borrowers in these states are subject to these minimum loan sizes: Alabama: $2,100. California: $3,000. Georgia: $3,100. North Dakota: $2,000. Ohio: $2,000. Virginia: $2,600.

Borrowers in these states are subject to these maximum loan sizes: North Carolina: $11,000 for unsecured loans to all customers, $11,000 for secured loans to present customers. Maine: $7,000. Mississippi: $12,000. West Virginia: $13,500. Loans to purchase a motor vehicle or powersports equipment from select Maine, Mississippi, and North Carolina dealerships are not subject to these maximum loan sizes.

3 Funds within an hour after loan closing must be accessed by using a bank-issued debit card and are disbursed through the SpeedFunds® debit card network. Funds may also be disbursed by electronic deposit to the borrower’s bank account through the ACH network and available approximately 1 to 2 business days after closing or disbursed by check. SpeedFunds® is a registered trademark of OneMain Financial Holdings, LLC.

4All loan funds paid at closing to customer or paid on customer’s behalf (except any fees paid for lien placement) must be returned to OneMain Financial by debit card, certified check, cashier’s check, money order, or uncashed original OneMain Financial loan check within 7 calendar days after the Date at the top of the Loan Agreement. Personal checks cannot be accepted. Any OneMain Financial loan(s) paid off with proceeds of the canceled loan will be reinstated. If you financed the purchase of insurance or other optional products at the time of the loan, you have the option to cancel or keep your noncredit insurance product or membership plan. If you choose to retain these products, you will need to pay for the purchase. Any credit insurance products you purchased will be canceled with the loan.

5Loan proceeds cannot be used for postsecondary educational expenses as defined by the CFPB's Regulation Z such as college, university or vocational expenses; for any business or commercial purpose; to purchase cryptocurrency assets, securities, derivatives or other speculative investments; or for gambling or illegal purposes.

OneMain Financial Group, LLC (NMLS# 1339418) – CA: Loans made or arranged pursuant to Department of Financial Protection and Innovation California Finance Lenders License. PA: Licensed by the Pennsylvania Department of Banking and Securities. VA: Licensed by the Virginia State Corporation Commission - License Number CFI-156. OneMain Mortgage Services, Inc. (NMLS# 931153) – NY: Registered New York Mortgage Loan Servicer. Additional licensing information available on OneMain Disclosures.

For residents of the State of Washington only: OneMain Financial Group, LLC – Consumer Loan Company License – NMLS # 1339418.

For Housing Counselors in the State of Washington, please email us at the following link in regards to your customers loan modification status: REModifications@onemainfinancial.com. Please ensure your customer has provided us with authorization to work with you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80K reviews

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4.6

All reviews

(79,536)

6,631 reviews in the last 12 months

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Rated 5 out of 5 stars

Just Groovy✌️

Just Groovy✌️

Nice, Caring, Helpful, Knowledgeable, Presented very well. CLEAN environment for sire inside and out. Will impressed. Got mu loan, now let’s see if it works.✌️😎

David Cole

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Thank you for your kind words. Every step counts and leads to better financial health. We’re proud to be on the journey with you. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement –Scott | OneMain Social

Rated 1 out of 5 stars

No Follow-Through. Fake

My experience with a OneMain financial recruiter was deeply disappointing. Her name is Dana McGuinn and after confirming the interview date and time, she simply did not follow though. No link, no call, no update, and no acknowledgment. I reached out and my message was ignored.
This wasn’t a simple oversight. It was a clear lack of professionalism and respect for a candidate’s time. There should’ve been an expectation of basic follow through and that wasn’t met.
Experiences like this linger because they speak to a company’s internal standards. If this is how the hiring process is handled, it raises serious concerns about communication and accountability within the organization.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

The professional and knowledgeable…

The professional and knowledgeable staff made the process very quick and easy. They answered all questions that I had.

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Hi Bryan. Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources –Scott | OneMain Social

Rated 5 out of 5 stars

The experience was made great by making…

The experience was made great by making get the loan convention to the customer , which was me . I just had to call in and confirm a few basic questions about general info confirm ingredients I was the person who was pre-approved for the loan. Secondly , the wait to see if I qualified for the funds was like 24 hours , instead of 48 hours. Thirdly the representatives were so courteous and thoughtful and professional. I give them an A+ thanks so much I would recommend this company to everyone I come in contact with.

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

That's what we love to hear, Isaac! Thank you for sharing your experience with us. Our team members work very hard to make sure they understand and meet our customer's needs! –Scott | OneMain Social

Rated 5 out of 5 stars

I was really worried about my bills and…

I was really worried about my bills and your company step in and help me when no one else even try to help.So all I can say keep doing what you are doing because you help me out a lot.Thank you for helping me I will always remember when I was in need and you help me.Thank you very very much.

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Hi Delores! Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources –Scott | OneMain Social

Rated 5 out of 5 stars

Joe from the Billings office

I wanted to leave a review for Joe at the Billings MT office. Joe was very helpful and gave me peace of mind regarding my car loan. I had to have multiple hip surgeries and got a bit behind. Fortunately I made some big payments back to back last month. Awesome customer service Joe my family and I really appreciate it. Thank you!

July 15, 2026
Unprompted review
OneMain Financial logo

Reply from OneMain Financial

Hi Nick! We love to read great things about our customers’ interactions with Joe. Thank you for sharing your experience with us! –Scott | OneMain Social

Rated 5 out of 5 stars

Lyncee at the Brownwood branch was…

Lyncee at the Brownwood branch was absolutely awesome! We were approved quickly, she went through the procedure thoroughly and the process was completed very quickly. We got our deposit the same day! The accounts were mostly paid by the following day. The payments are approximately half of what we were paying on all of the credit cards. We are very pleased 👍

July 14, 2026
Unprompted review
OneMain Financial logo

Reply from OneMain Financial

We love to read great things about our customers’ interactions with Lyncee. Thank you for sharing your experience with us! –Scott | OneMain Social

Rated 5 out of 5 stars

Had a great experience with OneMain…

Had a great experience with OneMain financial. I couldn't believe how fast there process was. Thank you!

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Hi John. Putting customers first is what we’re all about. Thanks for the positive feedback. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement –Scott | OneMain Social

Rated 5 out of 5 stars

One Main Financial is the best

One Main Financial was a pleasure to do business with they are fast, and got my loan approved over night! I highly recommend One Main for your financial needs!!

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Thank you for your kind words, Thomas. Every step counts and leads to better financial health. We’re proud to be on the journey with you. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement –Scott | OneMain Social

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this financial institution. Thanks to their support, I was able to obtain the financing I needed to pay off my debts and regain financial stability. The entire process was fast, simple, and transparent, and their team was friendly, professional, and always willing to answer my questions. I truly appreciate the help I received and highly recommend their services to anyone looking for a reliable financial solution. Thank you for making such a positive difference in my life!

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Putting customers first is what we’re all about. Thanks for the positive feedback. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement –Scott | OneMain Social

Rated 5 out of 5 stars

I was able to borrow more than I…

I was able to borrow more than I requested. Also, two of my credit cards were paid off.

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Hi Pauline. Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources –Scott | OneMain Social

Rated 5 out of 5 stars

Molly that works in the office always…

Molly that works in the office always very friendly and helpful and knows her job well

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

We take pride in providing excellent service and we are so glad you had a positive experience with Molly. Thank you for sharing! –Scott | OneMain Social

Rated 5 out of 5 stars

Staff was professional

I was treated respectfully and my situation was reviewed without any hint of judgment. Differences in Colorado and Pennsylvania laws/procedures were clearly and concisely explained.

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Thank you for choosing us and for sharing your experience, Cameel! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources –Scott | OneMain Social

Rated 5 out of 5 stars

Ten out of 10

Friendly, informative, patient, professional helpful my overall experience a 10 out of 10

July 15, 2026
OneMain Financial logo

Reply from OneMain Financial

Thank you for choosing us and for sharing your experience! Improving finances is a journey and we're glad to start that process with you. Don't forget to take advantage of our helpful articles, tools, and tips at: https://www.onemainfinancial.com/resources –Scott | OneMain Social

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