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2.8

Average

TrustScore 3 out of 5

109 reviews

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Replied to 12% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding Customer Service from Line!

I recently had some trouble ordering supplies on the website and reached out for support. I was fortunate to be assisted by Line, who was incredibly helpful throughout the process. When I asked if we could switch to English, she kindly accommodated my request, which I really appreciated.

As this was my first time ordering, she patiently took the time to explain everything in detail and even offered to complete the order for me when I couldn’t do it from my computer. Her professionalism, kindness, and dedication to making sure everything went smoothly truly stood out.

Good service like this should be recognized, and sweet Line provided nothing short of exceptional support. Thank you!

October 4, 2024
Unprompted review
OneMed Danmark logo

Reply from OneMed Danmark

Thank you very much for your review.

I will pass your compliments on to my colleague who helped you.
Wish you a good day :-)

Kind regards
OneMed

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