oneministore Reviews 

38
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Customer service above & beyond. I was delighted that in my search for some Japanese calendars I emailed & got the full list. I saw they were in the new shop on Facebook. I couldn’t visit & as the cal... See more

Company replied

Rated 5 out of 5 stars

The cutest store! I managed to get hold of some Studio Ghibli style tape that previously I’ve only been able to find in Japan! Also lots of stickers on offer, great to collage with. I could spend hour... See more

Rated 5 out of 5 stars

went to the physical store today in northwich and had a great experience! the stock is so cute and well priced - so nice to see a variety of stationary from japan in the uk. customer service was great... See more

Rated 5 out of 5 stars

I love ordering from one mini store and seeing them at the pen shows. The owner is great and really helpful and has some lovely special things that you don't always find elsewhere in the Uk. I will al... See more

Company replied

Company details

  1. Stationery Store
  2. also in
  3. Dried Flower Shop
  4. Florist
  5. Gift Shop

Written by the company

oneministore is a one-stop destination for premium gifts, offering a curated selection of high-quality stationery and lifestyle products mainly from Japan, Taiwan and Korea. Our store also features 100% handmade preserved and dried flower decorations which materials sourced mainly from Japan, providing elegant options for every occasion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.6

All reviews

(38)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service above & beyond

Customer service above & beyond. I was delighted that in my search for some Japanese calendars I emailed & got the full list. I saw they were in the new shop on Facebook. I couldn’t visit & as the calendars were not being put on the website due to small quantities I thought I might miss out but very kindly I was able to purchase. So grateful because with the new shop opening things were very busy & this was extra admin to arrange. My calendars arrived super quick & I am delighted. Highly recommend oneministore.

September 30, 2026
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Reply from oneministore

Hello Joanna, thank you so much for your positive review, it means lot to us. It’s my pleasure to help and thank you for your patience in communicating through email. We hope you enjoy shopping with us next time online and may have the in store experience soon.☺️

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Rated 5 out of 5 stars

The cutest store!

The cutest store! I managed to get hold of some Studio Ghibli style tape that previously I’ve only been able to find in Japan! Also lots of stickers on offer, great to collage with. I could spend hours browsing through the thoughtfully curated collection.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

the stationary store of my dreams

went to the physical store today in northwich and had a great experience! the stock is so cute and well priced - so nice to see a variety of stationary from japan in the uk. customer service was great and the staff were very friendly. i hope oneministore continues to do well and i will definitely be visiting in the future!

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

The selection is really great and great service. Once you order, very quick to reply and sending the products! Looking forward to your new items in your e-shop!

July 20, 2026
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Reply from oneministore

Hello JD, thank you very much for your review. We are glad that you enjoyed shopping with us. Hope you may visit us at markets/events soon.

Rated 5 out of 5 stars

Yay for one mini store !!!

I love ordering from one mini store and seeing them at the pen shows. The owner is great and really helpful and has some lovely special things that you don't always find elsewhere in the Uk. I will always support this lovely store and the owners. They work so hard to give us stationery lovers a fabulous experience. So thank you to one mini store you are amazing and fabulous and super duper xxx 🥰❤️

August 2, 2026
Unprompted review
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Reply from oneministore

Thank you so much, Pic!
I love to meet you at the pen shows and you are always kind and nice to us. As a small business, we treasure all customers and appreciate all your support. It means a lot to our team. We definitely will work positively and do our best to give you all the best shopping experience. See you at London Pen Show in Oct!

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Rated 5 out of 5 stars

Love Love Love Oneministore!

I love shopping at Oneministore. Wether online or in-person at events such as StaFest, Markets, and LPS… They always have a really beautiful selection of items and new stationery brands for me to discover.
Their customer service is fantastic. The whole team is awesome and very friendly!

July 25, 2026
Unprompted review
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Reply from oneministore

Hello San An, thank you so much for your review. We are glad to know you enjoyed shopping with us. It is always fun and happy to meet stationery fans at markets and events. I look forward to seeing you again at LPS in October. :)

Rated 5 out of 5 stars

Fantastic service and very…

Fantastic service and very knowledgeable. Was able to purchase some ‘Eric small things’ products that I hadn’t found anywhere else in the UK. Would definitely recommend.

July 25, 2026
Unprompted review
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Reply from oneministore

Hello Mrs Dunstall, thank you so much for your support. We hope to bring more high quality and popular stationery from Japan to the UK. You are always welcome to send us message/email if you find difficulties in searching stationery. :D

Rated 5 out of 5 stars

Trustworthy family business

One Mini Store is one of my favorite sellers, with their wide range of high quality products and professional work ethics. I especially love their Moomin collections! Thanks for all the hard work! I wish them a lot of success.

August 2, 2026
Unprompted review
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Reply from oneministore

Thank you so much for your kind words. We are happy to help and love to share beautiful stationery with all stationery lovers. Thank you for your blessing.

Rated 5 out of 5 stars

Always fantastic and fast service

Always fantastic and fast service. Communication is great and always get any questions answered. I have ordered from Kennis so many times and I will continue to do so.
Will keep recommending

July 25, 2026
Unprompted review
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Reply from oneministore

Louise, thank you so much for your continuous support. Always happy to meet you in markets and SF. :)

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Rated 1 out of 5 stars

The whole order was rejected

The whole order was rejected. Explanation was one journal wasn't available. I like the stationery, but I can't give stars for nothing. 1 star for prompt returning my money.

July 25, 2026
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Reply from oneministore

Thank you so much for taking the time to share your feedback, and we’re truly sorry your experience wasn’t a happy one.

We’d like to gently explain what happened: your order was placed on 25/7, and as one of the two items had unfortunately sold out, we emailed you on 26/7 to offer either a replacement or refund, with a same-day reply needed as our team would be away for summer break from 27/7. We understand things can get busy, and by the early hours of 27/7 we still hadn’t heard back from you.

As you had paid postage for two items, we felt cancelling and refunding in full would give you a fairer chance to reconsider or reorder in your own time, rather than leaving you out of pocket for postage on just a single item.

We’re sorry the timing didn’t quite work out this time, and we really do appreciate your understanding. We’d love the opportunity to welcome you back and make your next experience a much happier one.

With warm thanks,
oneministore

Rated 5 out of 5 stars

Great Products!

I had a wonderful experience! I was in the UK for StationeryFest and pre-ordered for pick up! Had fun searching online for all the goodies, and they were read for when picked up. Such a great selection of items and great quality. Kind of wish I had ordered more, but I had fun searching through all the other fun items that were available at the fest! Thank you so much!

July 19, 2026
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Reply from oneministore

Thank you, Jennifer, for your kind words. It was a pleasure meeting all the stationery lovers at the fest, and we hope our collections bring you joy. 😁

Rated 5 out of 5 stars

Great shopping!

Great communication with Oneministore. First time ordering from this lovely store and will order again too! Many thanks 😊

June 3, 2026
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Reply from oneministore

Hello, thank you very much for your support. We hope you enjoy shopping with us again soon.

Rated 5 out of 5 stars

Fab first time order

Fab first time order. Great range of Japanese and Korean stickers, so I was very happy to be able to stock up on loads. Speedy dispatch, well packed, friendly service. Will definitely order again. Many thanks!

April 28, 2026
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Reply from oneministore

Hello Vivienne, thank you so much for your review, it really means a lot to us ☺️ We’re so glad you loved your first order with us, enjoy your lovely haul!

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Rated 5 out of 5 stars

Caring and Personal

Very quick delivery and items packed with care and consideration. It felt like I was opening a present from a close friend. Very pleased with the selection of items and if I was in a position to, I would have bought so many more things! This won't be the only purchase I make and will be recommending to my friends!

April 30, 2026
Unprompted review
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Reply from oneministore

Joey, thank you so much. Your review means a lot to our small business. We always do our best to dispatch every order as quickly as possible, because we know how exciting it is to receive an order ☺️
To us as stationery lovers, stationery always feels like a gift, so we wrap each order with that same feeling, because everyone deserves it 😊 We hope you enjoy your haul.”

Rated 5 out of 5 stars

So cute !!

I visited their stall at the lunar new year market in Manchester and bought the cutest my neighbour totoro keychain !! they had such a great variety of stuff for sale and i will definitely buy from them again

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Super cute Sanrio stationery

Love the variety of cute products at One Mini Store.
I ordered the Sanrio 2026 mystery pack and am so happy with the cute stationery items inside.
There was a slight issue with the postage, but it was sorted extremely quickly and I got my parcel with no hassle after that.
Overall, would recommend this shop!
Especially if you love supporting small businesses and also cute Asian stationery!!

December 31, 2025
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Reply from oneministore

Hello, thank you so much for your lovely review. You are so kind and I really appreciate for your patience and understanding. Hope you like the products from us. Thank you for supporting our small business😊

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Rated 5 out of 5 stars

Excellent online store

Excellent online store. Great goods, perfect service and lightning fast delivery. Totally recommend and already looking forward to future purchases. Thank you very much

November 26, 2025
Rated 5 out of 5 stars

Lovely products

Lovely products, quick delivery and great service

November 20, 2025
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Reply from oneministore

Hello Kathy, thank you so much for ordering from us again.:) Hope you enjoy the goodies.

Rated 5 out of 5 stars

Lovely inks and stickers at a good price

Very happy to find items available here that weren't in stock in local shops. Prices and service was great, fast delivery with everything packed in a very nicely wrapped bundle and some cute extra stickers.

November 8, 2025
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Reply from oneministore

Dear Daniel, thank you so much for your review.☺️ We hope you enjoy shopping with us!

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