Auscomp Reviews 7

I had a problem with a product - Lifemap. I emailed the company twice before I got a reply. I then asked a further question to get it working, as I wasn't sure. I have sent 5 emails since and received no response.

Shocking support. I think the product would be really good, but if they don't help you get it working, its no good. Its been the whole of January. I have sent my review from my personal email, not my business one, just in case they happen to look at reviews

Although the templates offered are functioning (read: adjustable static forms), Auscomp seems to have a very poor customer service when it comes to reacting to emails. Contact-form offered on website seems not to be actively monitored.
Since Nov 22, 2023 I'm trying to get an invoice adjustment, and all I could find was an automatic receipt-message on using the contact-form on an Auscomp website.
VERY POOR !! I would have preferred to give zero-stars if that were possible.

the email address where TrustPilot would send the review to does not exist ? "info-at-onenote.auscomp.com" seems non-existing :-(

Fraud, don't give them your credit card information, the card will be billed yearly, even if you didn't sign up for the "subscription, they don't respond to emails, etc.

I bought the Auscomp Pro Project Management Template and have installed it. The template looks great but there isn't a lot of information to set it up with projects. Auscomp doesn't have a tutorial about the product. So I now have paid for a project template that I can't use because of a lack of information. How do you sell something without instructions? Either way I spent all day looking for information which I couldn't find. I don't have time for this so I will probably look for something else.

Found it impossible to install and use their templates. All they want to do is send endless emails. Waste of money and time.

Perfect for structuring and organising my OneNote!
I recently bought the PRO Booster template package for my small business and have been delighted with its features for the price. I can honestly say it has made me and my team more productive in managing our affairs. Well worth the investment.

Its just a big scam, open nothing given by them. Got a warning on my pc that what they provided was trying to access systems files and thankfully was denied access.