I would give my Tread + a 5 star but I have had a difficult time with the touch screen and have had it replaced once already and it still doesn’t consistently work. It can be frustrating during worko... See more
Company replied
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Created with AI, based on recent reviews
Peloton is a New York City based exercise equipment and media company, founded in 2012.
New York, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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My husband and I had such a fun studio experience with Bradley! He was so energetic and made class both challenging and fun. He is such a nice guy and so glad we got to meet him after!
I love My Peloton. The quality of the bike, the instructor lead classes and the entire experience. I’ve lost 20 pounds since getting My Peloton and kept it off. I am a huge fan and could not be without My Peloton. I just wish there were more bikes available when traveling.
I have enjoyed riding my Peloton bike and the classes offered. I've been having health issues so haven't been able to ride for several months. Also, still waiting on the replacement post. Thanks
The bike seat was recalled and hasnt arrived in over 6 months… I like the actual bike but everything regarding business operations is trash.
Edit after company reply:
We’ve been chatting with the member service team and we have yet to receive an adequate solution. I’m a disabled veteran whom is being forced to pay for your product while you refuse to send the recalled piece and make the product safe to use. Your solution is I cancel my membership and not use the bike I paid for? Y’all are an absolute mess and in disarray.
You need to make things right.

Reply from Peloton (North America)
I enjoy the Peloton platform. It's easy to use, and has more than enough programming and options. I am not just limited to my bike. I like that I can use my phone or tv hen needed.
Wish there was more options on price and wish it was a cheaper monthly amount

Reply from Peloton (North America)
Love the variety of classes and instructors. The challenges are fun and help with engagement. The community is wonderful.
varied platforms as one progresses into his 80's
The peloton platform, instructors and experience are just incredible. It is really the best thing out there.
Had the bike for three years now and I have never crashed it nor gotten a flat tire
The instructors are fantastic, the variety of classes keep things fresh, and the music selections allow me to pick what I need on any given day. I am getting stronger and more fit because of the Peloton. I'm a big fan.
Nearly two years after purchasing the bike and subscription I am as motivated to use it now as I was then. Love the coaches, content and updates. It's fun and fulfilling to use.
I like the bike and the convenience. Love the instructors. But I regret keeping the bike. I enjoy the classes at CycleBar more. They are more energetic and choreographed. Also they have theme classes that seem more up to date with what music is hot.

Reply from Peloton (North America)
I love my Peloton, but love the strength workouts even more. It's so convenient to be able to fit workouts into my otherwise crazy schedule
Enjoy the variety of classes. Peloton is more than just cycling. I also like how app sends positive encouragement to keep going. There is a class for everyone at any level.
I love my Peloton! Always ready for a good work out with any genre of music, length of time I want to work out or any genre of work out I want. It really is the perfect work out option for me.
I love the instructors and how each one of them can fit a mood or an energy you need. I look forward to getting on my bike several times a week!
Peloton captured my exercise routine completely for a few years. The quality of the rides and instructors was great. I really enjoy the classes.
Unfortunately this is a product with unrealized potential. One of many suggestions: if you’re going to allow or encourage followers and friends to connect do something with it. Build community. Chat functionality during the ride, syncing up for pre care group rides, friendly challenge based competitions. You guys way missed the mark on social connection. I thought peloton would be my primary exercise forever, but I get more out of going to a spin class at the gym. Do better.

Reply from Peloton (North America)
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