Outstanding Customer Service, and they are superior in dealing with these evil data brokers farming out all tour personal address info, etc. I have been with them for over 2 years and I will continue... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
After discovering the absolutely shocking amount of information that anyone can find out, Onerep has removed a huge majority of the sites. But sadly, new ones pop up and the chase continues. Thanks... See more
Company replied
It's always great to receive a monthly report that includes how most of the many sites were removed. I never like to see there are some sites that are still present, but at least, are in the proc... See more
Company replied
Company details
Written by the company
OneRep is the #1 fully automated privacy platform that scrubs sensitive personal information such as your addresses, phone numbers, emails, and legal records from over 200 data broker websites. By doing so, we effectively eliminate your data from Google search results. Removing sensitive personal information from the web helps manage your unwanted online presence, prevent identity theft, reduce online harassment and physical threats, and minimize phishing attacks, robocalls, and spam.
Contact info
Tysons Boulevard 1750, 22102, McLean, United States
- onerep.com
4.7
Excellent
471 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Everything is automatic
Everything is automatic, simple, yoi dont need to remember a single thing! they do it all for you... they have helped me preserve my privacy against stalkers
September 29, 2025
Reply from Onerep
Hello Justin! Thank you for taking the time to write us a feedback! It’s wonderful to hear that the automatic, hands-off process has made things simple for you — that’s exactly what we aim for. Knowing that our work has helped you preserve your privacy and feel safer from unwanted attention, including past stalkers, means a lot to our team. Thank you for trusting OneRep to protect your privacy.
I have enjoyed the privacy of having…
I have enjoyed the privacy of having information that should be private kept that way.
Thank you!
September 28, 2025
Reply from Onerep
Hello Stanley! Thank you for your review! We’ll continue working hard to protect your information and give you peace of mind. Thank you for being part of the OneRep family!
I know things take time but it takes…
I know things take time but it takes forever for these websites to remove your info.
September 28, 2025
Reply from Onerep
Hello Tom! Thank you for your feedback. Some information can reappear on sites from time to time and our system continues the removal requests as the information reappears. If you have any concerns about the speed of removal or others issues - please reach out! We're always here to help.
Overall
Overall, its good, but there are a couple of sites that will not remove my info
September 26, 2025
Reply from Onerep
Hello Daryl! Thank you again for your review and for sharing your concerns.
We recently sent you a follow-up email in the hope of resolving the outstanding matters. If there’s anything else you need, please don’t hesitate to reach out to us directly — we’re always here to help.
Reply from Onerep
Hello Lokesh! Thank you for your kind words! Your trust means a lot to us, and we’re glad to be helping protect your online reputation.
Good customer service
September 26, 2025
Reply from Onerep
Hello Claudia! Thank you for your review. We’re glad to hear the service and communication meet your expectations. If you need anything, please let us know, and thank you for choosing Onerep!
I would like more detail on the sites…
I would like more detail on the sites with disposition that are on hold for removal. It appears some just will never remove my information and it would be nice to know if there are any steps that can be taken. Thanks, I see your response. Can you advise reasons for denied or maybe its possible for your group to advise this status and maybe I can contact? Much thanks I really appreciate.
September 21, 2025
Reply from Onerep
Hello! Thank you for sharing this feedback. You’re right — some sites are more cooperative than others, and in certain cases removal can be delayed or denied. We understand how important it is for you to have visibility into those situations. I’ll note your request for more detailed updates on sites where removals are still pending, and our team can also provide guidance on whether additional steps may be available. We appreciate your patience and will do everything we can to help reduce your exposure.
Honestly it's not that good.
Honestly it's not that good.
I have had it for two years will not be renewing.
It does an automated scan it removes from some of the sites. I have had over 40 sites pending for over 6 months. I have emailed support many times never got a reply.
So if their automated scan works it works. When it fails there is no way to get it to do the rest. I can still search my name and phone number and get many hits. Not just search results but still live data.
Going to try Optery to see if it does better
September 20, 2025
Unprompted review
Reply from Onerep
Hello Brian, Thank you for sharing your experience with us. We want to sincerely apologize for the frustration you’ve encountered — especially with long-pending removals and the lack of response from our support team. That is not the standard of service we aim to deliver, and we understand why you feel let down. Having profiles sit “pending” for months without updates is unacceptable, and we are truly sorry this has been your experience.
If you’re open to giving us a chance to make this right, could you please send the list (or screenshots) of sites that have been pending? We’ll prioritize those immediately.
Unfortunately, we were unable to locate any records of prior communication or evidence that you have used our service in the past. At this time, we also cannot find an active account associated with your information.
We’ve made several attempts to reach out but haven’t received a response, which makes it difficult for us to proceed further without sufficient proof of an active service.
If you can provide any additional details — such as the email address used for registration, transaction receipts, or other relevant information — we’ll be happy to investigate this matter further.
Even if you ultimately decide to move on, we’d still like the opportunity to leave you with the service level you originally expected when you joined us.
Thank you again for your honesty — it helps us improve.
One Rep does eventually clear listings…
One Rep does eventually clear listings but done takes very long time. In those cases it would seem prudent to notify the customer. Perhaps some direct involvement is called for.
September 20, 2025
Reply from Onerep
Hello! Thank you for your feedback. You’re absolutely right — while some removals can be resolved quickly, others take longer depending on the site’s process. We appreciate your suggestion about clearer notifications and more direct involvement, and I’ve shared it with our team as we continue to improve communication. We’ll keep working hard to make sure you feel fully informed throughout the process.
One rep has been absolutely fantastic…
One rep has been absolutely fantastic on my account, however, I referred you and the person said not much is happening at all as far as anything being removed. He was very disappointed and he can’t even tell if you guys are still working on it or not.
September 19, 2025
Reply from Onerep
Hello Lee! Thank you for your kind words about your own experience and for referring others to us — we truly appreciate it. We’re sorry to hear your referral has been disappointed. Removal timelines can vary depending on the sites involved, but I’d be glad to have our team review their account to confirm progress and make sure updates are clearly visible. Please let them know they’re welcome to reach out directly so we can take a closer look and provide clarity.
security
been four years now no problems no issues just getting the job done! Thanks
September 18, 2025
Reply from Onerep
Hello Jim! Thank you for being with us for four years! We’re so glad to hear everything has been running smoothly and that we’ve been able to consistently protect your privacy. We truly appreciate your trust and loyalty!
Constant Reassurance
I like the constant reassurance of my personal information being removed by Onerep. The monthly updates accommodate that sentiment. And, the efforts to have my personal information removed is the main reason for the 5 stars.
September 17, 2025
Reply from Onerep
Hello Ronald! Thank you so much for the 5-star feedback! We’re glad to hear the monthly updates give you reassurance and peace of mind. Our team will keep working hard to monitor and remove your information so you can stay protected.
I wish it would cover professional
I wish it would cover professional related websites. I'm a lawyer and I'm included on many random legal websites that have stolen my picture from LinkedIn or other places.
September 16, 2025
Reply from Onerep
Hello! Thank you so much for your suggestion! We would be happy to assist with business related websites under our new Individual Pro plan that allows unlimited custom requests. If you have any questions about available options - please reach out!
I always get updates
September 12, 2025
Reply from Onerep
Hello Patrick! Thank you for your feedback! We are glad to hear that you find our regular updates useful. If you need anything - please let us know.
So far it's been great
So far it's been great. We all live in a busy world, we simply don't have time to track down all those data brokers and have our info erased. I would recommend their service.
September 11, 2025
Reply from Onerep
Hello Chun! Thank you for your feedback! We are happy to take this burden off your shoulders and help you with online privacy. If you ever need anything - please let us know. And thank you for choosing Onerep!
Reply from Onerep
Hello Richard! Thank you for your kind words! We truly appreciate your high evaluation of the service. Please let us know if there is anything that you need - we're here for you!
Very easy and effective
September 9, 2025
Reply from Onerep
Hello Tracy! Thank you for your feedback! We are so glad to hear that you're enjoying the effectiveness and effortlessness of the service. If you ever need anything - please reach out. And thank you for choosing Onerep!
OneRep has been awesome at removing all my personal information from the internet
OneRep has been awesome at removing all my personal information from the internet. Not only did they remove all of it, but they also continually monitor to see if it pops up anywhere, and get that removed as well. I'm so happy to have OneRep by my side to keep my privacy safe.
September 8, 2025
Reply from Onerep
Hello Jeff! Thank you for your review! We're so glad to hear that our service has helped you feel safer. Your satisfaction is our top priority, and we look forward to continuing to support your privacy needs.
Need sites listed by this email contacted for personal info deleted.
FYI: Recent review of personal info sites shows the following sites have my info. They are not on your recent report.
MyLife
Intellus
Radaris
Find People Fast
Please review and have my infomation removed from these sites.
September 1, 2025
Onerep knows their stuff -- you can't go wrong with them!
I check my name periodically and love the fact that my information is not showing up hardly anywhere.
September 4, 2025
Reply from Onerep
Hello! That’s wonderful to hear! We’re so glad you’re noticing the difference and feeling more at ease when you check. Our team will continue monitoring and removing your information so it stays that way. Thank you for being with us!
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