One Skin Clinic Reviews 27

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

She sold me A emerald laser Treatment plan for weight loss around the abdomen - the treatment finished in January - I was concerned about the lack of weight loss and saw her in April. She promised... See more

Company replied

Rated 5 out of 5 stars

I’m over half way through my emerald laser treatments and am very happy with the treatment, how knowledgeable the therapists are and how I am made to feel overall. I will definitely come back to One... See more

Company replied

Rated 5 out of 5 stars

Excellent client care and treatments all the latest machines Jelena my therapist is highly knowledgeable and professional a lovely person as is Dr Najla she tailored a specific plan for me and was v... See more

Company replied

Rated 5 out of 5 stars

Dr Najia and her team are exceptional. They have in depth knowledge and experience of all the latest skin care treatments. care is above and beyond. Every treatment is personalised to give the best re... See more

Company replied

Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Cosmetics Store
  4. Health and Beauty Shop
  5. Pharmacy
  6. Wellness Center

Written by the company

Dr. Najia Shaikh is the founder and medical director at One Skin Clinic in Harley Street, London. Dr. Shaikh offers a range of fantastic non-surgical cosmetic treatments.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Excellent client care and treatments…

Excellent client care and treatments all the latest machines Jelena my therapist is highly knowledgeable and professional a lovely person as is
Dr Najla she tailored a specific plan for me and was very understanding and accommodating she and her team are professional kind and caring. I highly recommend this clinic.

May 29, 2024
Unprompted review
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Reply from One Skin Clinic

Thank you leaving a lovely review. Its greatly appreciated

Rated 5 out of 5 stars

I’m over half way through my emerald…

I’m over half way through my emerald laser treatments and am very happy with the treatment, how knowledgeable the therapists are and how I am made to feel overall. I will definitely come back to One Skin Clinic.

May 28, 2024
Unprompted review
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Reply from One Skin Clinic

Thank you for the lovely review

Rated 1 out of 5 stars

It doesn’t work

She sold me
A emerald laser
Treatment plan for weight loss around the abdomen - the treatment finished in January - I was concerned about the lack of weight loss and saw her in April. She promised to get back to me and never did.

This laser is an extremely short gain treatment - I saw some small weight loss for about 4 weeks and then it started to come back and what has really concerned me was the unusually rapid weightgain after the treatment even with restricting calories.

May 25, 2024
Unprompted review
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Reply from One Skin Clinic

Dear Punam
Thank you for your feedback. We understand your concerns and appreciate the opportunity to clarify the situation.
Firstly, I am sorry to hear that you didn’t have good experience at our clinic. You came to see me 3 months after finishing your 10 emerald laser sessions. You were concerned that you havn’t noticed a difference . You were going on holiday the very next day . And we decided you will get in touch on your return . It was a 5 minutes meeting and you were in a hurry . I am sorry if it was a misunderstanding but, I was under the impression that you will get in touch on your return from holiday . As I didn’t know your return dates.
Good to hear that you noticed the weight loss in first 4 weeks . We were also planning to continue some more sessions . but then we didn’t hear from you for three months . The weight gain can be due to various reasons and a thorough consultation can really help me find the cause for rapid weight again . We tried to get in touch with you and I understand you didn’t want to see me or talk to me . I just wanted to assure you that I am here to help if you would still like to see me.
Kind Regards, Dr Najia

Rated 5 out of 5 stars

One Skin Clinic is the best

Dr Najia and her team are exceptional. They have in depth knowledge and experience of all the latest skin care treatments. care is above and beyond. Every treatment is personalised to give the best results and delivered in a very caring way. The clinic has a lovely welcoming feel. All the treatments have delivered results beyond my expectations.

April 12, 2024
Unprompted review
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Reply from One Skin Clinic

Thank you for leaving us a lovely detailed review. Its greatly appreciated

Rated 5 out of 5 stars

From the start to finish

From the start to finish
The consultation was attentive by Dr Najia . They offered drinks
They listened to what i required. The machines and injectibles are brilliant
Considered my privacy with a screen
And generally lovely!

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great results!

I had the Emerald Laser treatment for 2 parts (waist and hip/thigh) for 10 sessions each over 2 months.
I am very satisfied with the results.
 Weight: -5.6kg (BMI 26.7→24.5)
 Under bust: -6cm
 Waist: -5cm
 Abdomen: -8cm
 Hip: -6cm
 Thigh: -5cm each
 Arm: -5cm each
I kept drinking lots of water and I tried to do some exercise and lymph drainage massages myself regularly, which helped as well.
I really liked the Emerald Laser treatent since it's painless and relaxing. Michelle, my therapist, was always efficient, too.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

OneSkinClinic Michelle

Michelle is a lovely therapist:
She makes the visit comfortable and enjoyable.
She is skilled in her work , and has a kind touch . Would definitely recommend to other customers

October 19, 2023
Unprompted review
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Reply from One Skin Clinic

Thank you for your lovely comments. Glad you had a great experience.

Rated 5 out of 5 stars

A good experience

Update: my subsequent treatments have been very professional and enjoyable. Dr Nadijia discussed my feedback and all of my suggestions were taken on board. The experience is now relaxing, and includes dimmed floor lamps, infused water, a pillow, and even a massaging eye mask. The therapist is very welcoming and supportive. Thank you!

Original review:
I’m not normally one to write reviews but feel the need to offer constructive feedback. I am doing a course of the Emerald Laser. The product itself caused me no discomfort and I enjoyed the compression massage at the end. But the treatment involves a lot of inactivity while the lasers work, so it matters how the room is set up. The experience in the room is not very premium for the price you pay for the service. Small adjustments can make a big difference.
- The room lights are full bright and can’t be dimmed, so it’s not relaxing. This could be solved with some floor lamps.
- The treatment relates to weight loss and recommends hydrating. It would have been nice to receive a glass of infused water or detox tea before or after the treatment. It’s low-cost to offer and makes people feel looked after, as is often done in a spa when having lymphatic drainage.
- The music was jarring and not relaxing, easily solved by picking a pre-made spa playlist.
- I was given a towel to cover myself and to support my head while on the bed, but this was not very comfortable. The experience would benefit from a pillow, blanket and even an eye mask if the lights are on.
- the treatment involves green lasers that can be harmful to the eyes. I was told in the sign-off form I will receive glasses to protect my eyes but the lady didn’t offer them to me. I asked about this and she said I could have them but not to worry as long as I don’t look directly at them. That I wasn’t offered them made me feel less confident in her.
- the lady was nice and helpful, but given this is an aesthetic treatment I would expect her to wear a uniform of some kind. Again, I felt less confident in her and the service because of this.

These suggestions are standards I’ve come to expect from spas and aesthetic treatment.

October 11, 2023
Unprompted review
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Reply from One Skin Clinic

Dear Heloise,
Thanks for your valuable feedback. I am sorry your experience didn’t match your expectations. We take out clients feedback and comments very seriously, and where possible try to improve our services for a better experience in the future .

We will try to rectify your concerns regarding the Music , lighting and lemon infused water by your next appointment for sure .

We are a CQC registered medical Aesthetic Clinic and not a spa facility . So we don’t have normal pillows and blankets due to our infection control policies to avoid the risk of cross contamination . But we have alternatives and we can discuss what would you prefer for the next time.

The therapist has recently joined our clinic and still awaiting her personalised uniform which should arrive soon. She has 20 years experience of working in Medical Aesthetics field in other clinics.
We do offer glasses to everyone . But we also tell them the green light is not harmful if not looked at directly . Some people just like to close their eyes and find glasses uncomfortable. But off-course they are there and will be given to you next time . Sorry about that .
We will try our best to make your future experience much better than your previous one and happy to address any concerns in the future.
Many thanks

Rated 5 out of 5 stars

Great experience

Enjoyed the treatment. The therapist was knowledgeable and provided great service.

September 29, 2023
Unprompted review
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Reply from One Skin Clinic

Thanks for leaving us a feedback. So glad you enjoyed the treatment.

Rated 4 out of 5 stars

Amazing service

Amazing service, a lot of attention and care and knowledge shared.

September 12, 2023
Unprompted review
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Reply from One Skin Clinic

Thank you for your kind words. Glad you had a lovely experience.

Rated 5 out of 5 stars

Emerald Laser and Emsculpt NEO

Dr Najia was very professional and sympathetic. She put together a recommendation package of having emerald laser together with em sculpt neo to strengthen my abdomen which also had some separation from the pregnancy.
The emerald laser did not hurt and was a pleasant experience. I found the em sculpt neo to be a bit uncomfortable however this eased after a session. The em sculpt neo also got rid of lower back pain upon the first session which has not come back.
Altogether with a good diet and exercise and these treatments I managed to loose 6cm from my waist. I am very happy with the results and feel was very beneficial.
The one skin clinic was very accessible and close to main tube station. Was convenient and Dr Najia very helpful.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

At Ease

I was made to feel at ease and was happy with the treatment plan.

June 13, 2023
Unprompted review
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Reply from One Skin Clinic

Thank you so much for taking time out to leave us a review .

Rated 5 out of 5 stars

Excellent Job !

Dr Najia has a very well balanced and nuanced approach to facial aesthetics. She listens to the concerns of her clientele and works towards achieving the most natural enhancement possible . Overall fantastic experience on every visit .

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Dr Najia

Dr Najia’s friendliness, warmth and guidance . It was an exceptionally easy experience and I was made to feel a million dollars .

February 7, 2023
Unprompted review
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Reply from One Skin Clinic

Thanks for leaving us a feedback, and thank you for your kind comments.

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