Onetoonedogtrainingschool Reviews 

163
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers had a great experience with this company. Customers consistently praise the knowledgeable staff for providing practical guidance and effective training sessions that significantly improve dog behavior and obedience in a short time. People appreciate the personalized one-to-one approach and helpful video resources, noting that noticeable progress is achieved within just a few visits. Some reviewers expressed concerns regarding the training methods used. A few customers also felt that the overall service was too expensive and disappointing for the brief consultation provided during visits.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and highly effective in training dogs with various... See more

Service

Clients share ambiguous opinions on service, reflecting a wide division in their experiences. While numerous... See more

Product

People report ambiguous experiences with product, reflecting starkly contrasting opinions. Many customers... See more

Price

Reviewers highlight ambiguous aspects of price, with highly contrasting financial experiences reported. Some... See more

User experience

Users describe satisfaction with user experience, highlighting great one-to-one sessions and massive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had my first training session with Rob , & already seeing a result great stuff highly recommend onetoone training shcool . Robs providing one to one training just with me him & my dog working on... See more

Rated 5 out of 5 stars

bob is doing a fantastic job of training german shepherd and myself for obedience training and family personal protection dog training we train once a week for 2 hours he videos each lesson f... See more

Rated 5 out of 5 stars

I enquired about getting help with my very aggressive cocker spaniel and Bob got back to me straight away and booked an appointment to come and see him. Thanks to Bob In only 3 sessions I’ve seen a ma... See more

Rated 5 out of 5 stars

Rob is clearly an expert dog trainer and handler. Within minutes our over excited, disobedient, and unresponsive dog was behaving like a good family obedience dog. Rob and the team have lots of ex... See more

Company replied



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4.2

Great

TrustScore 4 out of 5

163 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(163)

100 reviews in the last 12 months

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Rated 1 out of 5 stars

Rob Metcalfe and Jane Armstrong are…

Rob Metcalfe and Jane Armstrong are animal abusers. Both of them traumatised and hurt my dog! They made my dog so anxious and reactive. They advertise themselves as top notch trainers but they are really just bullying fraudsters. They do not care about their clients if the dogs they exploit…

December 11, 2024
Unprompted review
Onetoonedogtrainingschool logo

Reply from Onetoonedogtrainingschool

Thank you for your review. We are sorry to hear that you were not happy with the service provided. Our main aim is to keep the dogs in our care safe, happy and well cared for. We follow the Five Freedoms for Dogs act and have regular inspections by the local council. All the dogs we look after are inspected for any health problems when we receive them and by a veterinarian before we return them. All dogs are fed twice daily, have fresh water and are walked 3 times a day. We wish you all the best for the future.

Rated 1 out of 5 stars

Scammer

Scammer. Tries to sell abused dogs to vulnerable people as fully trained assistance dogs. All dogs he owns are stressed and reactive. One of his so called trained assistance dogs tried to bite me.

December 16, 2024
Unprompted review
Onetoonedogtrainingschool logo

Reply from Onetoonedogtrainingschool

Thank you Elaine Ender for your review. We are sorry to hear that you were not happy with the service provided. Our main aim is to keep the dogs in our care safe, happy and well cared for. We follow the Five Freedoms for Dogs act and have regular inspections by the local council. All the dogs we look after are inspected for any health problems when we receive them and by a veterinarian before we return them. All dogs are fed twice daily, have fresh water and are walked 3 times a day. I hope your dog is doing well and we wish you both all the best.

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