OneUp Trader Reviews 

2,703
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 619 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly platform and the smooth, easy onboarding process, making their initial interactions straightforward and efficient. The support team is frequently highlighted for being responsive, helpful, and professional, consistently providing quick and effective answers to inquiries. People appreciate the clear and transparent evaluation process, along with favorable conditions that foster discipline and effective risk management. Reviewers find the overall service professional and structured, providing a reliable environment for traders to refine their skills.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the platform easy to use,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the support team's... See more

Service

Customers had positive experiences with service, often highlighting the professional support, clear rules,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers consistently praising the support... See more

Staff

Customers consistently note positive experiences with staff, highlighting their phenomenal support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been trading futures for a long time and even when I started, OneUp Trader was already a long-time reputable prop firm. Their sterling reputation is deserved. They legitimately place traders with... See more

Company replied

Rated 5 out of 5 stars

Very good experience so far My experience so far with OneUp Trader has been really good. Customer services were swift and payments were processed fast. Just few suggestions for improveme... See more

Company replied

Rated 5 out of 5 stars

I haven't been working with this prop firm for very long, but so far, it offers the best terms. Technical support resolves any issues immediately. The website is very user-friendly, and the firm's con... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience with OneUp Trader. The conditions are really solid, especially the absence of spreads, which makes trading much more comfortable. The rules are clear and fair, and overal... See more

Company replied


Company details

  1. #6 of 12 best companies in Recruiter

Written by the company

BECOME A FULLY FUNDED TRADER Pass our simple 1-Step Evaluation and get your Prop Firm funded account! Yes, it's really that easy. Simply prove that you can trade successfully and manage a portfolio, pass our evaluation and we place you with a fund! Accounts up to $250,000. Our 1-Step Evaluation process is easy and user-friendly. Reach clear and attainable targets and start trading with your funded trader account. It’s that simple! Make the most of your trades with the latest data and industry news. All are completely free. No hidden fees or added costs. When you succeed, we succeed! Flawless and reliable 24/7 Customer Service via Phone, Live Chat and Email. Our friendly agents will answer all your questions in just a few minutes! Enter the Trading Evaluation program to showcase your abilities. When you win, we all win. Are you up to the challenge? WE ARE TRADERS TOO We understand that trading is a long-term learning endeavor, and we have lived this belief for more than a decade. Our processes and structures are designed to foster independent thinking and swift decision making. Our traders do not adhere to a particular ‘house style’. Instead, they are encouraged to maximize the potential of their trading account by developing their own high-conviction views of the markets, unconstrained from any centralized trading strategies. Our mission is to enable driven individuals to become fully funded traders. We believe funding successful traders represent a critical foundation in the pursuit of financial and professional independence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

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Replied to 100% of negative reviews

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4.7

All reviews

(2,703)

742 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Prop Firm

Great experience so far. The rules are clear, the platform runs smoothly, and they have a really good analytical dashboard to track performance. The customer support is also fast and helpful.

July 20, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Born Winner,

Thank you for your fantastic review! We're delighted to hear that you've had a great experience with OneUp Trader. It's wonderful to know that you appreciate our clear rules, smooth platform, account analytics dashboard, and responsive 24/7customer support. We work hard to provide traders with the tools and assistance they need to succeed. Thank you for your support, and we wish you continued success on your trading journey!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

good platform

good platform easy to trade

July 20, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Fei Yang,

Thank you for your kind words! We're glad to hear that you find our platform easy to use and enjoyable to trade on. Our goal is to provide a smooth and reliable trading experience so our traders can stay focused on their performance. We appreciate your support and wish you continued success with OneUp Trader!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

all good experience

all good experience

July 15, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Mudit,

Thank you for your kind words! We're happy to hear that you've had an all-around positive experience with OneUp Trader. Your support means a great deal to us, and we'll continue working hard to provide the best possible experience for our traders. Wishing you continued success!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

Clear Rules

Great experience with OneUp Trader. The platform is easy to use, the rules are clear, and the process helped me stay disciplined with my trading. Highly recommended.

July 21, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Obaid,

Thank you for your fantastic review! We're delighted to hear that you've had a great experience with OneUp Trader. It's great to know that you found our platform easy to use, our rules clear, and that the evaluation process helped reinforce disciplined trading. Thank you as well for your recommendation—it truly means a lot to us. Wishing you continued success on your trading journey!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

GOOD EXPERIENCE

CUSTOMER SERVICE

July 20, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Rayan,

Thank you for your kind words! We're delighted to hear that you've had a good experience with OneUp Trader and that our customer service team made a positive impression. Providing responsive and helpful support is something we take great pride in. We truly appreciate your feedback and wish you continued success with your trading!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 3 out of 5 stars

Somewhat difficult but evaluation executions ok

10 min trading days in evaluation which is extremely long, no 10:1 micro scaling in evaluation, makes it difficult to access account, should just give tradeovate/ninjatrader login instead of all the extra stuff.

July 20, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Sawyer,

Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience.

We completely understand your concern about the 10 minimum trading days during the Evaluation. That said, this requirement is part of the Evaluation rules and is in place for all traders. It was actually 15 minimum trading days before, but we reduced it to 10 based on customer feedback to make the Evaluation more flexible while still keeping the process fair for everyone.

Regarding micro contracts, during the Evaluation, each micro contract counts the same as one standard contract. While 10:1 micro scaling isn't available at this stage, it is a feature you can request once you're on a Funded Trading account. You may check this link for more details: https://help.oneuptrader.com/article/468-most-popular-questions

While Tradovate isn't currently one of our supported platforms, you can absolutely use NinjaTrader, as it's one of the platforms we support.

If you ever have trouble logging in or setting up your platform, our support team is available 24/7 via email, live chat, or phone and will be happy to help. We also include step-by-step setup instructions in your welcome email, so you'll have everything you need to get started.

If you have any further questions or concerns, please don’t hesitate to contact our support team. They are available 24/7 to assist you.

Best regards,
OneUp Trader Team

Rated 5 out of 5 stars

Great prop company

Great onboarding, easy to buy an account. Payment is divided on two parts so no need to pay the whole amount in advance. Great dashboard shows actual state of the evaluation. Support is always helpful.

July 20, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Sergii,

Thank you so much for your thoughtful feedback! We're glad to hear that you've had a great experience with OneUp Trader. It's wonderful to know that you found the onboarding process smooth, purchasing an account easy, and our two-part payment structure convenient. We're also glad our dashboard has helped you track your evaluation progress and that our customer support team has been there whenever you've needed assistance. Thank you for your trust, and we wish you continued success in your trading journey!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 4 out of 5 stars

So far, so good.

Bought three 25K challenge accounts. Passed one, blew two. Learning Rithmic/NT. Fair enough evaluation, we'll see how it goes on the funded side. Customer service was there for the Rithmic/NT setup.

July 20, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Darrel,

Thank you for sharing your experience! Congratulations on passing one of your 25K Evaluation accounts, and we appreciate your honesty about your trading journey. Learning a new platform like Rithmic and NinjaTrader takes time, and we're glad our customer support team was there to help you get everything set up. It's great to hear that you've found the evaluation fair so far, and we hope your funded experience is just as positive. Wishing you continued success—we're cheering you on!

If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

Great support and straight forward…

Great support and straight forward process

July 21, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Hassan,

Thank you for your 5-star review! We're happy to hear that you found both our customer support team and our evaluation process to be straightforward. Our goal is to make every step of the journey as simple and transparent as possible while providing reliable assistance whenever it's needed. Thank you for choosing OneUp Trader, and we wish you continued success!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 3 out of 5 stars

Rather have tradovate

The platform is ok, I like the analytics but I would rather trade on tradovate

July 21, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Brandon,

Thank you for taking the time to share your feedback. We're glad to hear that you're enjoying the platform's analytics.

We understand that platform preference is personal, and we appreciate you sharing that you would rather trade on Tradovate.

In the future, you may also want to explore our other supported trading platforms, which you can find at the link below:
https://help.oneuptrader.com/article/380-supported-platforms

If you have any further questions or concerns, please don’t hesitate to contact our support team. They are available 24/7 to assist you.

Best regards,
OneUp Trader Team

Rated 4 out of 5 stars

Straight forward rules and quick to live

OneUp has been around for a long time and has straight forward rules and a quick process to live account.

July 21, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Todd,

Thank you for your feedback! We're glad to hear that you've found our rules straightforward and that the transition to a live funded account was quick. We've worked hard over the years to make the evaluation and funding process as simple and efficient as possible while maintaining a transparent experience for our traders. We truly appreciate your support and wish you continued success with your funded account!

If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

Great Servcie

Quick and great customer service that immediately answers any questions you have.

July 17, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Miguel,

Thank you for your wonderful review! We're happy to hear that our customer service team has been quick to answer your questions and provide the support you needed. Delivering fast, helpful assistance is one of our top priorities, and it's great to know that it made such a positive impression. We appreciate your support and wish you continued success on your trading journey!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 4 out of 5 stars

They process everything as they said…

They process everything as they said and you actually pay half of the fee to get the evaluation account and if you pass then they charge the other half but if you did not they don't charge it

July 17, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Menzi,

Thank you for your thoughtful feedback! We're glad to hear that our process matched what we promised and that you appreciated the transparency of our pricing model. As you mentioned, traders pay the first half to start the evaluation, and the second half is only charged after successfully passing the evaluation. If the evaluation isn't passed, the second payment is never charged. We believe in being upfront about how our program works, and we're grateful that you recognized that. We appreciate your support and wish you continued success!

You can always check our billing information through this link:
https://help.oneuptrader.com/article/371-how-does-the-billing-work

If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

Simple and clear rules.The evaluation…

Simple and clear rules.The evaluation rules are decent.
I will recommend it to my friends

July 17, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Evgenij,

Thank you for your wonderful feedback! We're glad to hear that you found our rules simple, clear, and fair. It means even more to us that you'd recommend OneUp Trader to your friends—there's no greater compliment than a personal recommendation. We truly appreciate your trust and support, and we wish you continued success in your trading journey!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 4 out of 5 stars

Good…long eval trading days.

Good…long eval trading days.

July 20, 2026
Unprompted review
OneUp Trader logo

Reply from OneUp Trader

Hi Co Cho,

Thank you for your feedback! We're glad to hear you've had a good experience overall. We also appreciate your comments regarding the length of the evaluation trading days. Your feedback is valuable to us, and we're grateful you took the time to share it. We wish you continued success on your trading journey!

If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

Good prop firm in the Industry and…

Good prop firm in the Industry and Daily payout that is nice for Trader.

July 17, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Rakeshkumar,

Thank you for your excellent review! We're happy to hear that you consider OneUp Trader a strong prop firm and that you value our daily payout feature. We know how important withdrawal flexibility is for traders, and we're glad it's been a positive part of your experience. Thank you for your support, and we wish you continued success!

You can learn more about Profit Info and Withdrawals through this link:
https://help.oneuptrader.com/article/376-profit-info

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 4 out of 5 stars

Easy to setup

Easy to setup, 3 contract helps to risk management as well. Heading to the funded account now, will write another review after payout.

July 17, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Yuhang,

Thank you for your thoughtful review! We're glad to hear that you found the setup process easy and that the maximum allowed contracts has helped support your risk management. Congratulations on reaching the funded account stage! We appreciate your trust and look forward to hearing about your experience after your first withdrawal. Wishing you continued success!

You can learn more about Profit Info and Withdrawal through this link:
https://help.oneuptrader.com/article/376-profit-info

If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

My experience with OneUp Trader has…

My experience with OneUp Trader has been outstanding. The 1-step evaluation process is clear, straightforward, and fair with no hidden rules. What I appreciate most is the responsiveness of their customer support team whenever I have questions, as well as the smooth execution and transparent dashboard. It’s a great firm for traders who prioritize strict risk management and discipline.

July 18, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Uma mahesh,

Thank you for sharing such a thoughtful review! We're delighted to hear that your experience with OneUp Trader has been outstanding. It's great to know that you found our one-step evaluation process clear, straightforward, and fair, and that you appreciate the transparency of our rules.

We're also pleased that our customer support team has been responsive whenever you've needed assistance, and that you've enjoyed the smooth execution and transparent dashboard. Thank you for recognizing our focus on disciplined trading and risk management. We truly appreciate your support and wish you continued success on your trading journey!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

Customer service good

Customer service

July 17, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi Krishna,

Thank you for your kind words! We're delighted to hear that you've had a positive experience with our customer service team. Providing friendly and responsive support is one of our top priorities, and we're glad we could help. We appreciate your trust and wish you continued success in your trading journey!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

great service and fast attention

great service and fast attention

July 17, 2026
OneUp Trader logo

Reply from OneUp Trader

Hi grodriguez,

Thank you for your wonderful review! We're glad to hear that you've been happy with our service and the speed of our support. Providing fast, reliable assistance is something we take great pride in, and we're pleased it made a positive impression. We appreciate your support and wish you continued success!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

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