OneUp Trader Reviews 

2,736
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 589 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless onboarding process, intuitive dashboard, and user-friendly platform that make navigation exceptionally easy while helping traders maintain strong discipline and effective risk management throughout their evaluation. Furthermore, consumers consistently highlight the responsive, professional customer support team, noting that prompt assistance, transparent guidelines, and reliable service create a very solid trading environment. Some reviewers were not happy with specific evaluation rules, mentioning that the minimum trading day requirements can sometimes feel unnecessary or restrictive, and noting that certain account setups are less friendly for new participants.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting a smooth onboarding and straightforward... See more

Customer service

People report positive experiences with customer service, noting that the support team is consistently fast,... See more

Service

Clients share satisfaction with the service, highlighting professional support, clear rules, and fast,... See more

Response time

Customers report great satisfaction with the fast and responsive support team. Consumers consistently mention... See more

Staff

Reviewers highlight positive aspects of staff, describing the support team as phenomenal, reactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been trading futures for a long time and even when I started, OneUp Trader was already a long-time reputable prop firm. Their sterling reputation is deserved. They legitimately place traders with... See more

Company replied

Rated 5 out of 5 stars

Very good experience so far My experience so far with OneUp Trader has been really good. Customer services were swift and payments were processed fast. Just few suggestions for improveme... See more

Company replied

Rated 5 out of 5 stars

My experience with OneUp Trader has been very positive. The evaluation process has helped me become more disciplined and consistent with my trading. I’ve learned to focus more on risk management, foll... See more

Company replied

Rated 5 out of 5 stars

I haven't been working with this prop firm for very long, but so far, it offers the best terms. Technical support resolves any issues immediately. The website is very user-friendly, and the firm's con... See more

Company replied


Company details

  1. #7 of 12 best companies in Recruiter

Written by the company

BECOME A FULLY FUNDED TRADER Pass our simple 1-Step Evaluation and get your Prop Firm funded account! Yes, it's really that easy. Simply prove that you can trade successfully and manage a portfolio, pass our evaluation and we place you with a fund! Accounts up to $250,000. Our 1-Step Evaluation process is easy and user-friendly. Reach clear and attainable targets and start trading with your funded trader account. It’s that simple! Make the most of your trades with the latest data and industry news. All are completely free. No hidden fees or added costs. When you succeed, we succeed! Flawless and reliable 24/7 Customer Service via Phone, Live Chat and Email. Our friendly agents will answer all your questions in just a few minutes! Enter the Trading Evaluation program to showcase your abilities. When you win, we all win. Are you up to the challenge? WE ARE TRADERS TOO We understand that trading is a long-term learning endeavor, and we have lived this belief for more than a decade. Our processes and structures are designed to foster independent thinking and swift decision making. Our traders do not adhere to a particular ‘house style’. Instead, they are encouraged to maximize the potential of their trading account by developing their own high-conviction views of the markets, unconstrained from any centralized trading strategies. Our mission is to enable driven individuals to become fully funded traders. We believe funding successful traders represent a critical foundation in the pursuit of financial and professional independence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,736)

776 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
withdrawal

Rated 5 out of 5 stars

Best in support and straight rules

Best in support and straight rules, daily withdrawal is a plus!

November 25, 2025
OneUp Trader logo

Reply from OneUp Trader

Hi Tall!

Thank you so much for the kind words! We’re happy to hear that our support team, clear rules, and daily withdrawals all contributed to your great experience. We appreciate you being part of OneUp Trader and wish you continued success!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 1 out of 5 stars

Hidden 2-Step Scam Behind “1-Step” Challenge! Beware!

I worked with this prop for 5 months and bought about 10 challenges, and I passed the last one successfully and received a funded account. But this prop has some big problems they’ve hidden very subtly so you don’t notice. Read carefully what I’m saying:

1 — First point: although they say the challenge is a one-step challenge, in the background they actually have a two-step challenge but they don’t tell you. I’ll make it clear for you now:

Suppose you bought a $50,000 challenge with a profit target of $3,000 and a maximum drawdown of $2,500. If you reach that target and have been trading for 10 days with consistent trading, you go to a funded account. Now their scam starts here:

You have to raise the account again to $53,500 to be able to withdraw!!!
That means you must earn even more than the challenge target. According to their rules, to be eligible to withdraw you must get the balance to the initial amount plus the drawdown:
i.e. $50,000 + $2,500 = $52,500

And that still isn’t enough for them, because the minimum withdrawal amount is $1,000.

This means you must have at least $53,500 in the account to make your first withdrawal.

This is the ultimate subtlety in fraud. They’re really clever.

Whereas the top prop firms in the world — I won’t name them — at minimum after 5 days of trading with at least $150 profit per day you’re allowed to withdraw.

Read carefully everything I said and judge for yourself!!!

Be very careful — scams have become very modern and subtle these days. They put a piece of trash into a nice, glossy package and present it to you. Be very careful. This long delay in payments plays with your mind so much that eventually you get exhausted, trade emotionally, and lose the account.

Don’t fall for their games.

November 11, 2025
Unprompted review
OneUp Trader logo

Reply from OneUp Trader

Hi Ali,

First and foremost, we would like to congratulate you on getting funded! This is a great milestone, and we wish you the best of luck with your funded account.

At OneUp Trader, we value transparency, so we would like to take this opportunity to clarify all the details and ensure you have a clear understanding of how everything works.

We only have a one-step process to get funded — simple. You just need to pass the evaluation account, and once you meet all the requirements, you’ll immediately qualify for funding.

Regarding withdrawals once you are funded, it is clearly stated on our website that you must adhere to the withdrawal threshold. For example, if you have a $50,000 funded account, you must first reach a balance of $53,500 to meet the $2,500 withdrawal threshold before making a minimum withdrawal of $1,000. Please note that this is not a scam — all the information is transparently outlined on our website. You may check this link for more details - https://help.oneuptrader.com/article/376-profit-info

OneUp Trader is not a scam. We have helped thousands of successful traders get funded. There is no hidden information — everything is fully transparent on our website. What you see is what you get.

If you have any further questions or concerns, please don’t hesitate to contact our support team. They are available 24/7 to assist you.

Best regards,
OneUp Trader Team

Rated 5 out of 5 stars

best customer service out there

best customer service out there in the trading industry and i love their profit withdrawal policy

August 6, 2025
OneUp Trader logo

Reply from OneUp Trader

Hi Likeson,

Thank you for your kind words! We’re especially happy to hear you’re enjoying our customer service and profit withdrawal policy. Supporting our traders and providing fair, transparent systems are at the heart of what we do. We appreciate your trust!

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 1 out of 5 stars

Possibly a scam… will keep you updated if they respond

Updated - 1 star for having inconsistent customer engagement on the inside. On the funded trader dashboard, several users were complaining that upon having good account standing and meeting the profit withdrawal threshold requirements, their accounts were closed by MES Capital (the funding partner) right after a profit withdrawal request was made. Oneup did NOT respond to any of these users. They will also reply to this comment and try to hide the issue or pretend I am making this up.

Also. the reason they have so many reviews is because when you pass your eval, it is a requirement to leave a good review. They are not genuine reviews. This is how oneup keeps their reputation.

Think twice before using.

June 8, 2025
OneUp Trader logo

Reply from OneUp Trader

Hi Jasdeep,

Thank you for your kind words! We really appreciate your thoughtful feedback! It’s great to hear that you find our profit targets attainable and our rules fair—that’s exactly what we aim for. It’s especially rewarding to hear that our support stands out compared to other firms. That kind of feedback truly keeps us going.

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Edit:

Hi Jasdeep,

Thank you for taking the time to share your feedback. We understand your frustration, and we take all customer concerns seriously. However, we must respectfully address the inaccuracies in your review.

In our 8 years of operation, our funding partner has not denied a single eligible withdrawal request meeting the funded trader rules and guidelines. For your reference, the rules and guidelines can be found here: https://help.oneuptrader.com/category/304-funded-traders-rules-and-guidelines. If such an issue had occurred, we would expect to see multiple public complaints, which simply isn't the case. Our Trustpilot rating of 4.7 stars, with thousands of verified reviews, reflects the positive experiences of traders who have successfully completed our evaluation program, received funding, and made withdrawals, as you see on our socials.

Please rest assured that we operate with complete transparency — it’s one of our core values. Accounts are only terminated if the funded trading rules are breached.

We always strive to ensure that all our customers receive the support they need. OneUp customer support is available 24/7, and we’re committed to assisting every customer to the best of our ability.

Please note that leaving a review is entirely optional. We do not require or pressure our customers to leave a positive review—it's completely up to each individual to share their experience.

If you'd like more clarity or further assistance, please don’t hesitate to contact our support team directly. We’re here to help and are happy to help in any way we can.

Best regards,
OneUp Trader Team

Rated 5 out of 5 stars

Best futures propfirm

Fewer evaluation and withdrawal constraints, no dailyloss

May 27, 2025
OneUp Trader logo

Reply from OneUp Trader

Hi Jonathan,

Thank you for your kind words! We’re glad to hear you see OneUp Trader as the best futures prop firm. We’ve worked hard to keep our evaluation simple and fair — and yes, having no daily loss limit is just one of the ways we aim to support responsible, consistent trading. We're excited to be part of your trading journey.

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

Best trading experience no day draw down

Best trading experience with the company great customer service, just got funded after failing few challenges, going to post another review after withdrawal experience.

May 7, 2025
OneUp Trader logo

Reply from OneUp Trader

Hi Waqar,

Congratulations on getting funded—what a great comeback story! We're glad you found the experience and our support team helpful throughout your journey. We look forward to hearing about your withdrawal experience soon.

Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

OneUP!!!!!

Oneup is on of the fair and great customer service fast respond. Every thing up front and straight forward. No hide fee great dashboard well recommend alot of friends. Got 2 150K eval pass with 10days now going to be funded. Will be test out the funding pointer. Will be testing there daily withdrawal and process time. Best of luck. Over oneup is great. Lets see there funding company will hold up there end

March 7, 2025
OneUp Trader logo

Reply from OneUp Trader

Hi Duy,

Thank you for your kind words! We're glad you’ve had a great experience with our service and appreciate your feedback—we’re proud to offer these services. We appreciate your recommendation and are glad you find our platform fair and transparent.

We look forward to providing you with a seamless experience. Please don't hesitate to reach out if you need anything in the future. Happy trading!

Best regards,
The OneUp Trader Team

Rated 5 out of 5 stars

Efficiency

I had had a wonderful experience with OneUpTrader because I had had conections problems, doubts and all kind of trading normal issues. And the chat on line is un matchable, uncredible. Any helper is willing to help, polite and perfectly well trained.
The web page it´s easy to use, easy to understand and you can have all your trading information at hand at any time. I´ve been in other companies and that´s why I know for sure that OneUpTrader is the BEST by far. The withdrawal process is like quick as a making a clic. Wire transfers are made the same day without questions or reviews. I have made 2 of them so far without an issue at all. MES Capital Group service is exceptional. Everytime I eamil them, they email me back very fast. I can´t ask no more, The best company to work with.

October 30, 2023
Unprompted review
OneUp Trader logo

Reply from OneUp Trader

Hi Cesar,

Thank you so much for taking the time to leave a review! We really appreciate your kind words and are happy to hear that you're satisfied with our services. It means a lot to us to know that we're meeting your expectations and providing the level of service that you deserve.

Thank you again for your feedback, and please don't hesitate to reach out if you need anything in the future.

Best Regards,
OneUp Trader Team

Rated 5 out of 5 stars

The Best Futures Prop Firm

OneUpTrader is hands down the best futures prop trading firm I've had the pleasure of working with. Here are some of the exceptional features that make them stand out:

Pros:

Evaluation Process: OneUpTrader's evaluation process is both rigorous and fair. It offers a genuine opportunity to showcase your trading skills and learn from the experience. The transparency and clear criteria make it a fantastic starting point for traders.

Account Analytics: The account analytics provided by OneUpTrader are a game-changer. They offer in-depth insights into your trading performance, helping you refine your strategies and become a more proficient trader.

Social Dashboard: The social dashboard is a brilliant addition. It encourages collaboration among traders. It's like having a community of fellow traders at your fingertips.

Great Support: OneUpTrader's support team is truly exceptional. They are responsive, knowledgeable, and genuinely interested in helping traders succeed.

Withdrawal Flexibility: The freedom to withdraw funds whenever you want is a feature that truly sets OneUpTrader apart. It provides a level of control that many traders appreciate, allowing for more flexibility in managing your trading capital.

October 13, 2023
OneUp Trader logo

Reply from OneUp Trader

Hi Mikayel,

Thank you so much for taking the time to leave a review! We really appreciate your kind words and are happy to hear that you're satisfied with our services. It means a lot to us to know that we're meeting your expectations and providing the level of service that you deserve.

Thank you again for your feedback, and please don't hesitate to reach out if you need anything in the future.

Best Regards,
OneUp Trader Team

Rated 5 out of 5 stars

Great Funding program

Pretty easy setup, EOD drawdown (pretty significant), No fees after funding, Immediate payouts once the withdrawal threshold is reached. I would like them to reduce the number of trading days

July 8, 2023
OneUp Trader logo

Reply from OneUp Trader

Hi Sam,

Thank you so much for taking the time to write a review about your recent experience with us. We truly appreciate your feedback.

Eligible traders are able to enroll in the express funding plan and get funded in only 5 days, please check this link for more details:

https://help.oneuptrader.com/article/488-express-funding-how-does-it-work

Best,
OneUp Trader Team

Rated 4 out of 5 stars

Loved the experience

The evaluation prioress has always been a great learning experience and sharpened the skills I now process. Being that I just got funded, I cant speak on the withdrawal process so I'll have to give OneUp 4 stars for now until then...

June 19, 2023
OneUp Trader logo

Reply from OneUp Trader

Hi Zachary,

Thank you so much for taking the time to write a review about your recent experience with us. We truly appreciate your feedback.

Best,
OneUp Trader Team

Rated 5 out of 5 stars

Outstanding service. fair rules, and great funded trader withdrawal policy

OneUp has good rules, outstanding customer service and a great funded trader withdrawal policy. They tend to make every part of the process relatively easy and provide good support.

June 8, 2023
OneUp Trader logo

Reply from OneUp Trader

Hi Chad,

Thank you so much for taking the time to write a review about your recent experience with us. We truly appreciate your feedback.

Best,
OneUp Trader Team

Rated 5 out of 5 stars

OneUp Trader is the best option…

OneUp Trader is the best option considering everything. No data fees and free withdrawal and the list of good things goes on.

March 20, 2023
OneUp Trader logo

Reply from OneUp Trader

Hi Gabriela

Thank you very much for sharing this awesome review! We are glad you like our services.

Best Regards,
OneUp Trader Team

Rated 5 out of 5 stars

Best choice for your first funding experience.

Great support, fast administrative and very easy to set up. OUP is likely the most attractive firm to pursue your first funding experience, as there are no hidden cost, no unnecessary rules and no restrictions to your payout. I would recommend this firm to new traders and also verify, that OUP/MES is still sending out every withdrawal withing hours and NEVER restricted any of these.

December 31, 2022
OneUp Trader logo

Reply from OneUp Trader

Hi Cedric,

Thank you for taking the time to share your positive feedback with us. It means a lot to hear that you are enjoying our services. Your kind words are greatly appreciated and will serve as motivation for our team to continue providing the best possible experience.

Thank you again,

OneUp Trader Team

Rated 5 out of 5 stars

1 step, no withdrawal restrictions

1 step, no 50% restriction on withdrawals, great customer support

December 20, 2022
OneUp Trader logo

Reply from OneUp Trader

Hi Andrey,

Thank you very much for sharing this awesome review! We are glad you like our services.

Best Regards,
OneUp Trader Team

Rated 3 out of 5 stars

difficult profit target vs drawdown…

difficult profit target vs drawdown system but flexible payout/withdrawal system with a good payout ratio 9:1. great customer support

December 30, 2022
OneUp Trader logo

Reply from OneUp Trader

Hi J.J,

Thank you for taking the time to submit your review! We really appreciate your feedback.

Please don't hesitate to get back to us for more support regarding the Evaluation rules. You can contact our support team, we're available 24/7 and always happy to help.

Best,
OneUp Trader Team

Rated 5 out of 5 stars

Customer service is top notch

Customer service is top notch. No silly rules. Withdrawal options are really good in funded accounts.
only negative is that they dont have 50-80% off like other prop firms

December 2, 2022
OneUp Trader logo

Reply from OneUp Trader

Hi there,

Thank you very much for sharing this awesome review! We are glad you like our services.

Best Regards,
OneUp Trader Team

Rated 5 out of 5 stars

No additional cost after passing, uncapped withdrawal and friendly support

I have just passed the evaluation, and I really like the fact that we don't need to pay for any fees once we pass. I also like the uncapped profit withdrawals from day 1, and the 90% profit split after the first 10K (100% for the first 10K). The evaluation rules are also clear and straight forward. Support has always been friendly every time I talk to them.

November 28, 2022
OneUp Trader logo

Reply from OneUp Trader

Hi Trader Gold,

Thank you very much for your feedback.

We strive to provide excellent service to all of our customers, and we are delighted to know that you are happy with us.

Thank you again!

Best Regards,
OneUp Trader Team

Rated 5 out of 5 stars

Oneup Trader hands down has the best…

Oneup Trader hands down has the best customer service in the industry and probably the most simplified withdrawal process.

November 30, 2022
OneUp Trader logo

Reply from OneUp Trader

Hi EssBee,

We sincerely appreciate you taking the time to share your experience at OneUp Trader.

Thank you!

Best Regards,
OneUp Trader Team

Rated 5 out of 5 stars

Funding process is quick and…

Funding process is quick and hassle-free. No cap on withdrawal amount.

November 8, 2022
OneUp Trader logo

Reply from OneUp Trader

Hi Mina,

Thank you for your feedback. It’s our pleasure to provide excellent premium services to our valued customers.

Best Regards,
OneUp Trader Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look