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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness, knowledge, and cooperative attitude, making the visa application process smooth and stress-free. Many people appreciate the personalized guidance and support received, often leading to successful visa approvals in a timely manner. The service is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with rudeness and uncooperative behavior from staff members, particularly at certain office locations. A few other people also felt that the service was unprofessional, slow, and unreliable, citing instances of unfulfilled commitments, lack of accountability, and even visa rejections due to improper document handling.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members for their... See more

Service

Reviewers highlight ambiguous aspects of service. While many customers praise the exceptional support and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the dedication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is amala From Instant Ventures We have applied for UK Tourist VISA through some other consultant before it got refused. And we come to know about One Vasco Ms. Garima With her guidence we... See more

Rated 5 out of 5 stars

Myself Rashni Bhattacharyya,I had approached Mr Anirban Bhattacharjee,at VFS Office at Kolkata Rene Tower Building,for his guidance related to Czech Republic Visa.He has guided my Aunty and myself ext... See more

Rated 5 out of 5 stars

I would highly recommend Ms. Shivani Sharma from Vasco, Jalandhar for her outstanding support and professionalism. My name is Mehta, and I live in Germany. I applied for tourist visas for my par... See more

Rated 5 out of 5 stars

I had recently applied for my child’s dependency uk visa through one vasco team. They were very professional and responsive. I am very grateful for their service. Special thanks to Saranya mam for al... See more


Company details

  1. Visa Consultant

Written by the company

About Us Since 2012, OneVasco has pioneered revolutionizing the visa concierge services industry. Our deep understanding of visa complexities enables us to provide a streamlined, hassle-free experience. With expertise and a trained team, we stay updated with global regulations, offering accurate information and tailored solutions to meet individual needs. We believe obtaining a visa shouldn't be daunting, so we invest in state-of-the-art technology for a simplified process and timely updates, eliminating stress and uncertainty. Experience OneVasco's commitment to excellence and personalized attention as we make visa applications a seamless and worry-free endeavor.


Contact info

4.0

Great

TrustScore 4 out of 5

255 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My exeprience regarding shivani mam…

My exeprience regarding shivani mam Jalandhar was really wonderful.I thankful to shivani mam who guide me to fulfill all the requirements for visa applications of france long stay visa.She is really cooperative,knowledgable and polite answering all the queries.The entire visa application process for was easy under her guidance.
Once again my best wishes to Shivani sharma and heartily thankful to her .

January 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Due to some reason I have cancelled my…

Due to some reason I have cancelled my visa process, today 50 days have been completed but I didn't get my refund, which I have forwarded daily reminders to One Vasco teams but till today no one has taken serious action and just got auto replied like it will be refunded within 24 hours !!!!!!!!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Ms


I would highly recommend Ms. Shivani Sharma from Vasco, Jalandhar for her outstanding support and professionalism.
My name is Mehta, and I live in Germany. I applied for tourist visas for my parents to visit me here. Ms. Shivani Sharma guided us through every step of the process with great care and attention to detail.

Thanks to her excellent service, my parents received their visas smoothly and without any issues — in just about 10 days. I truly appreciate her dedication and highly recommend her to anyone applying for a visa.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Negligence That Cost Us Our Entire Trip

Applied for an express Chinese visa through their Chennai branch 12 days before my flight, and even then, they did not submit my documents to the embassy until 2 days before my scheduled departure. Completely irresponsible handling by Mr. Ashok, with zero updates and accountability. Because of their negligence, we had to cancel our confirmed bookings and had to bear financial losses. They even refused to assist with the travel insurance refund, which was purchased through their office. Highly unprofessional and disappointing experience. I would give them a rating in MINUS if there was an option.

October 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Hopeless service

I approached Onevascon to apply for Schengen and Turkish tourist visa. Their staff at Pune office are so cold. I was asked to come back the next day by their executive Rokmuddin Mujawar, since he was very busy to even talk. Also he refused to entertain us and asked me to go Mumbai office just for applying for Turkish visa since he deals with Schengen visa seekers only. The executive was very uncooperative and they don't give a damn about their customers. They have opened this office next to VFS to fleece money from visa seekers in the name of different services.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support with Ms. Garima

This is amala From Instant Ventures We have applied for UK Tourist VISA through some other consultant before it got refused.
And we come to know about One Vasco Ms. Garima
With her guidence we have Re- submitted for UK Visa application
we have we have received all necessary Guidence and Suggestions with Garima.
Finally we have received UK Visa with the help of One Vasco ( Ms. GARIMA)
We feel soo great appreciate ontime support and services done for us
Thank you....

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Child dependency visa

I had recently applied for my child’s dependency uk visa through one vasco team. They were very professional and responsive. I am very grateful for their service. Special thanks to Saranya mam for all her time and support.
-Dr. Radhikaa

September 15, 2025
Unprompted review
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Rated 2 out of 5 stars

Agent Ignorant of the process

1. My husband paid an amount of Rs 13800 for availing Visa from Japan through your OneVasco. However we received a receipt of only Rs 3500/- . The full receipt was never received. Also the breakup of Rs 13800 was also not explained.
2. In Spite of sharing all the relevant details the application form was not completely filled.There was no covering letter shared.( My husband had to do it himself).
3. We were told we had to come to the VFS Application center in Bangalore for Biometric. For the same reason my husband took leave and my kids had to bunk their classes. The VFS office is very far from our residence and we had to go there in peak Bangalore traffic. Once we reached there , we discovered that there was no Biometric needed and the same thing could have been done with a courier service.
4. On top of this , we were asked to pay for the VISA and courier separately.

I want to understand for what reason Rs13800 was charged when we had to do everything ourselves( In fact I feel it would have been easier had we done it ourselves). The case was handled by Mr Kartik

June 4, 2025
Unprompted review
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Rated 2 out of 5 stars

Absymal service at high charges …

I had a very bad experience with their Chennai unit for my Schengen visa . Though I have no complaint about their employees , (in fact they had only one knowledgeable employee) overall experience was too poor due because the unit was grossly understaffed. Since the only one knowledgeable employee ( Jennifer ) had to do everything , everyone had a long wait time and also resulting in multiple visits . Further they also mislead the customers into buying a lounge facility in VFS global ( sister concern I suppose) which costs Rs 6000 per person which was nothing more of convenience except one has slightly more sofa chairs and some biscuits and tea . It is a colossal money spinning avenue for them . I advise everyone not to buy that facility . And One Vasco s charges for facilitating an appointment and preparation of application form is quite steep at Rs 4000. This is in adddition to the VFS global charges . I advise people to avoid One vasco . My experience was very disappointing

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Do not apply for a visa from this company. They claim to apply for a visa but will not issue you a visa. They will not refund your money. They will cheat you. Even if you ask them repeatedly, you will not get a proper answer.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient service in…

Prompt and efficient service in minutes.
Very knowledgeable staff particularly Miss. Snehlata.
Thoroughly experienced and very kind behaviour.
Reasonable price
I got my Australian VISA in just 7 days of application.
I am very happy with the company's service

July 11, 2025
Unprompted review
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Rated 1 out of 5 stars

I applied canada visa through…

I applied canada visa through Ms.Jenifer and Ms.Saranya
To contact them over by phone very difficult and their service is very poor
Their charges are high and the application was refused due to their filling process
Now ms.jenifer is not working and ms.Saranya didn’t pick telephone after called several times she speaks very rough
So I am not happy with one Vasco

July 8, 2025
Unprompted review
Rated 2 out of 5 stars

Failed Japan tourism visa due to delayed communication

I tried them for Japan tourist visa. 5 days before flight date they committed on additional documents required for visa processing.

Being in the visa business they should have informed at very first communication about required documents.

And no refunds. I'll prefer to avoid them for any type of services.

May 30, 2025
Unprompted review

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