I searched for an airline and by misleading search result. I thought I was on the actual airline site. Ongoeasy tried to charge me £100+ to rectify a mistake which on the airline site was free. At no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When I called to book my flight with Virgin Atlantic in March,I got this booking office by mistake,but since then I had to cancel,and Yana the Agent was very helpfull in rebooking my flight. She was... See more
Company replied
Stay away from this Company Feel like we have been done in had to pay more than £1200 for a economy flight from Johannesburg to London. Original ticket was bought through Reggie. He said if th... See more
THE BEST TRAVEL CONSULTANT Mr kirk was extremely helpful for booking the the tickets for our family. We sincerely appreciate the humility, patience ,the communication skills and the sincerity. We as... See more
Company replied
3.0
Average
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Thank you very much
April 16, 2022
Unprompted review
Good communication and I feel that I…
Good communication and I feel that I was between the hands of a professional and experienced business woman.
April 16, 2022
Unprompted review
Excellent service
Excellent service, good prompt service , always kept in the link . My agent kirk was a star .
April 15, 2022
Unprompted review
Kirk was incredible!
Kirk was incredible!
He was so helpful, so attentive and aimed to help us sort a difficult return flight at late notice from Comoros to Heathrow over the bank holiday weekend. Thank you!
April 15, 2022
Unprompted review
Outstanding Service
Ricky was very efficient and patient with all my questions and making the booking on my behalf and on my father's behalf who has mobility problems. Highly recommend.
April 7, 2022
Unprompted review
Kane helped me to book last minute…
Kane helped me to book last minute flights! Thanks a lot .
April 5, 2022
Unprompted review
they are con artist the dont exist they…
they are con artist the dont exist they dont work as travel agent they are there to steal
March 31, 2022
Unprompted review
1st class service
1st class service, Ricky customer service provider very efficient, very calm, very respectful wonderful n great service. Thanks Ricky.
March 31, 2022
Unprompted review
So far so good..not had the holiday yet…
So far so good..not had the holiday yet though the customer service & the planning so far have been first class..
I will update again, once I've had the holiday which I'm sure will be as first class as their service so far..
March 7, 2022
Unprompted review
Kirk at on go easy was so helpful and…
Kirk at on go easy was so helpful and polite I will recommend this company to my friends and family we are going away again in the summer and I will use the same service. Excellent
March 2, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.