ongrok.com Reviews 2

TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 5 out of 5 stars

This is the best customer service I've ever had

This is the best customer service I've ever had, I contacted them by email about how I had broken the seal on my keyring, asking for ideas on how to fix it. Not only did they send me a replacement , they also sent me the 5 piece flower petal grinder for free! This and the regular 4 piece grinder are hands down the best grinders I've personally had or seen others using in my life. The teeth in the 4 piece shred the buds in a way that leave you with a fluffy result, and I love how you can choose the consistency with the 5 piece. Also the keyring is great, couldn't recommend them and their products more, will be a customer for life!

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

The small botanical infuser leaks

The small botanical infuser leaks!

Better?? than the first one that didn't work at all.

100% Failure rate.

They also threatened me that if it wasn't clean enough (to their liking) for the return they would void the warranty.

I purchased a flower mill as well - I like it easier to use (my hands are quite numb)

I have Magical Butter Machine - works great - makes too much tincture.

March 3, 2025
Unprompted review

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