Bought a heater tap for my old VT Wagon. Easy enough to find on the site, great description, confident that the part would be a good aftermarket replacement. Everything was were it was supposed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.
Contact info
41 Yarraman Place, 4014, Virginia, Australia
- 07 3265 6228
- sales@onlineautoparts.com.au
- onlineautoparts.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NUMBER 1 for your parts online
Great products at great prices with speedy delivery
Great products great prices great…
Great products great prices great customer service quick delivery.
I had a fantastic experience with OnlineAutoParts!
I had a fantastic experience with OnlineAutoParts! Their website made it incredibly easy to find the exact components I needed for my vehicle, and the pricing was much more competitive than local retail stores. My order was packed securely and arrived ahead of schedule, with every part matching the description perfectly. The entire transaction was smooth and hassle-free from start to finish. I highly recommend them to anyone looking for reliable service and quality car parts.
Highly recommended.
I have purchased quite a few bits and pieces for my old Hilux, from new shocks to a complete filter service kit.
I’m in a remote town in southern wheatbelt WA and the parts always arrive promptly and usually within a week.
Very happy with the service OnlineAutoParts provides and the prices are genuinely excellent.
Good price
Good price
Great communication, changed courier at my request from Aramex to Express Post to ensure a quicker delivery to WA
Would recommend
Brilliant as usual always good products…
Brilliant as usual always good products fast delivery that's why I shop there
Disappointed in packaging
Service and price excellent. Packaging was poor at best. The gasket set is all scrunched up. Not sure if it is now suitable.
Had the part I needed at a reasonable…
Had the part I needed at a reasonable price with quick delivery
Your desk staff inconvenienced me on…
Your desk staff inconvenienced me on pickup the order at your warehouse. My phone was damaged and I couldn't retrieve the email with the order number. He used my name and phone number and told me I hadn't ordered anything since 2021. That was a load of crap for a start. As I was in the area I decided to pick up the part. I then had to find a place to repair my phone at Chermside at cost of 150.00. I then went back with email and I was given the ordered part. I live in Redland Bay on a Island. My advice try harder you prick. I have purchased numerous parts from you for two vehicles over the years.Did I get an apology. When I returned? NO.
Fantastic and quick delivery these guys…
Fantastic and quick delivery these guys are great they really look after their customers well done guys keep up the good work
Service and products were of high level!
Dealing with Online Auto parts was the easy part and products were good quality.
However, the transport company was far from acceptable. Dispatched from Brisbane on a Friday for delivery to Toowoomba Wednesday . Then advised there was a 48hour delay so delivery would be Friday morning.
After calling the "call center in the Philippines was told the goods were delivered to the Toowoomba depot on Tuesday . Only other choice was to visit the local depot to collect the goods however they were still packed in the Tuesday crate. Upon waiting for 30 minutes they evenually got my parts out. Then forwarded emails advising my delivery had been completed. Suggest you get another courier for outside Brisbane.
Really happy with the product received
Really happy with the product received. Part arrived quickly with no fuss and of course the price was fantastic. Can highly recommend using Online Auto Parts again 😊
Fantastic prices and quick delivery
Fantastic prices and quick delivery. Parts were exactly as described. Will definitely use them again. Thanks again.
I've always got great Service.
I've always got great Service from this Crew. Wide Range of Parts. Competitive Prices. Easy To Find on the Site. Shipping Quick.
So glad we found this store.
So glad we found this store.
Had ordered a part on Ebay and even though it said it was for our Model car they were just a tad too long.
This site was clear with measurements and what cars they're meant for.
Postage was super fast and well packed and they fit perfectly.
So comforting to know where we can find future parts for our 2016 Territory.
Thanks all, cheers
Excellent service and good quality and very reasonable price
The customer services provide to me was exceptional and five stars.
Great service
User friendly website with a huge range of parts in stock. My order was dispatched and delivered promptly. Excellent service.
Very keenly priced products
Very keenly priced products - way cheaper than the nig chain stores. The order was ready to pick up pretty quickly too.
Five Stars Out of Five
Five Stars Out of Five !
Great customer service.
July 2026.
Found the replacement part for my Hyundai on their extensive website, payment process easy and delivery within days.
Had the part installed and mechanic noticed unfortunately the part was incompatible.
SMS'd their helpful support team.
Sent videos of error part and was given option to refund or replace.
I opted for replacement and that parcel arrived within days.
Thanks Autoparts! Five Stars!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








