onlineclinic.co.uk Reviews 

6,717
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly the next day in well-insulated and chilled packaging. Consumers often highlight that the online consultation and overall ordering process are exceptionally simple, straightforward, and very easy to navigate from start to finish. Some reviewers raised questions regarding the clarity of subscription terms and recurring order settings. A few other people also felt that courier and delivery issues caused frustration, mentioning delayed packages or items that were still not received at all.

What people talk about most

Delivery service

People report positive experiences with delivery_service, highlighting promptness, clear communication, and... See more

Service

Reviewers mention positive feedback about service, highlighting a brilliant and professional experience from... See more

Product

Customers had ambiguous experiences with product, reflecting a mix of satisfaction and frustration. While... See more

Order

Consumers find order to be positive, highlighting that the process is quick, simple, and easy to complete... See more

User experience

Reviewers highlight positive aspects of user_experience, expressing great satisfaction with the simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far the experience with the Online Clinic has been great. The product was well packaged and arrived in insulated and chilled packaging. This meant the treatment remained in a chilled state. Great s... See more

Rated 5 out of 5 stars

Absolutely amazing service. I started my consultation with them on the Tuesday night after moving away from MedExpress, and received my delivery Thursday morning. Not only did they offer the best pric... See more

Rated 5 out of 5 stars

They have helped me with my online weight loss journey. Ive stopped and started so many times but they have always been there for me throughout. Brilliant service . Kind and caring and understanding.... See more

Rated 5 out of 5 stars

Next day delivery as stated. Questions from doctors asked as I had a break due to trying the pill from another company which didn’t work.


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,717)

3,130 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, the delivery was next day so I was able to start taking the tablets the day after. I will definitely be ordering again with service like that.

August 8, 2026
Rated 2 out of 5 stars

Delivery service is disgusting

Site in general and ordering was simple and easy. BUT the delivery using RoyalMail who left my injectionables at the back garden in this hot weather is stupid. I was at home but did not get to the door in time and threw it over the garden. This medication needs to be in the fridge. You should use DPD as they give you an hour slot.

August 8, 2026

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