onlineclinic.co.uk logo
Visit website

onlineclinic.co.uk Reviews 

6,687
•
TrustScore 4.5 out of 5

4.6

Online Pharmacy
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that navigating the digital platform is very easy and completing the online consultation takes only a few moments. People consistently praise the exceptionally fast next-day delivery service and the secure, discreet packaging of their medical treatments. Consumers note that the helpful customer support team makes managing ongoing prescriptions completely stress-free. However, some people mentioned unexpected charges related to automatic subscription renewals that were not clearly explained during the ordering process. A few reviewers also experienced frustrating issues with missing items such as essential sharps disposal bins or careless courier delivery placement.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt and next-day shipping... See more

Service

Users describe positive interactions with service, highlighting efficient and courteous support from friendly... See more

Product

Consumers find product to be ambiguous, with highly mixed experiences reported. While some reviewers praise... See more

Order

Clients share positive opinions on order, noting that the website is simple to use and the process is quick.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how much easier the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare need... See more

Rated 5 out of 5 stars

So far the experience with the Online Clinic has been great. The product was well packaged and arrived in insulated and chilled packaging. This meant the treatment remained in a chilled state. Great s... See more

Rated 5 out of 5 stars

Absolutely amazing service. I started my consultation with them on the Tuesday night after moving away from MedExpress, and received my delivery Thursday morning. Not only did they offer the best pric... See more

Rated 5 out of 5 stars

Next day delivery as stated. Questions from doctors asked as I had a break due to trying the pill from another company which didn’t work.

Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Pharmacy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,687)

3,089 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing service. I started my consultation with them on the Tuesday night after moving away from MedExpress, and received my delivery Thursday morning. Not only did they offer the best price but they delivered the best service ! Thank you online.clinic !

August 15, 2026
Rated 1 out of 5 stars

Upped my dose charged more without asking

Been with you 6 months and only upped the dose once, unless I amended it myself. Someone from her pharmacy upped my dose without asking sent me a dose I’m not used charged me an extra £45 without even asking. Contacted your customer services who also have attitude and won’t do anything about it so I’ve got a higher dose here to which I’m not used to that’s against the medical profession. You’ve failed to acknowledge your error and blamed me the customer after having my money for 6 months with no issues disgusting

August 14, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look