I'm on the wygovy tablets. Only side effects, wind after meals and constipation. No problems at all. Very pleased with aftercare, always there for you and messaging checking up on whether you needd h... See more
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Review summary
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Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication.... See more
Company replied
Easy to fill out all the information that is required . Explanation of the use or the weight loss easy and clear All side effects that I might experience clearly explained contact with your... See more
Company replied
It was so easy to apply for the meds that i wanted. It arrived within a couple of days once permission was given by my own GP. It felt very professional regarding the whole set up. I like the way you... See more
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Company details
Contact info
The Old Sorting House, 46 Essex Road, The Angel, N1 8LN, London, United Kingdom
- 020 3588 0293
- doctors@superdrug.com
- onlinedoctor.superdrug.com
4.5
Excellent
36K reviews
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Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your review.
We are pleased to hear that you found the service convenient and our support friendly and helpful. We appreciate you taking the time to share your experience.
Kind Regards,
Mazin
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your 5-star review! We are so pleased to hear the advice received has been helpful and reliable. Thank you for your trust.
Kind Regards
Nicole
Senior Patient Care Advisor
Expensive!
At £230 for Wegovy 25mg tablets you’re almost the most expensive on the net. I’ll be using an alternative provider in future whilst saving myself £60 a month.
September 26, 2026
Reply from Superdrug Online Doctor
Dear Jez,
Thank you for providing your feedback. I am sorry to hear you have not been satisfied with the pricing of our service. We strive to provide competitive pricing across all products and these are regularly monitored as well as promotional discounts periodically offered. I have sent you a message within your patient account containing some additional information. We apologise for any inconvenience caused and look forward to assisting you further.
Kind Regards
Nicole
Senior Patient Care Advisor
My care is premium
My care is premium , my treatments prompt so also are the deliveries and all safely packaged.
September 26, 2026
Reply from Superdrug Online Doctor
Dear Anne,
Thank you for your wonderful feedback! We are so pleased to hear that you find the care provided to be of high quality and that deliveries are always safely packaged and prompt. It's great to know you've had such a positive experience with our service, we appreciate your trust!
Kind Regards
Nicole
Senior Patient Care Advisor
Kind Regards
Nicole
Senior Patient Care Advisor
Very easy service to use and very quick…
Very easy service to use and very quick and efficient. My order was approved instantly and I was able to collect within a few hours.
September 26, 2026
Reply from Superdrug Online Doctor
Dear Daniella,
Thank you for your wonderful 5-star review! We are delighted to hear that you found our service easy to use and efficient. It's great to know that your request was approved and collection available quickly. Thank you once again!
Kind Regards
Nicole
Senior Patient Care Advisor
Excellent in every way
September 26, 2026
Reply from Superdrug Online Doctor
Dear John,
Thank you for your 5-star review! We're so happy to hear you had such an excellent experience with us. We truly appreciate your wonderful feedback and look forward to supporting you in the future.
Kind Regards
Nicole
Senior Patient Care Advisor
Product is too expensive and although i…
Product is too expensive and although i added my rewards card its not showing on my app
September 29, 2026
Reply from Superdrug Online Doctor
Dear Laura,
Thank you for your feedback. I am sorry to hear you have been disappointed with the pricing of our products, we can assure you this is regularly monitored and we strive to keep our pricing as competitive as possible. In relation to your rewards card, I have sent you some further information within your patient account. We 'd like to apologise for any inconvenience caused.
Kind Regards
Nicole
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your fantastic feedback! We are delighted to learn your experience when using our service has been positive. We appreciate your kind words!
Kind Regards
Nicole
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Adrian,
Thank you for your kind feedback! We're delighted to hear that you consistently receive efficient deliveries and high quality service. It's fantastic to know we're meeting your expectations!
Kind Regards
Nicole
Senior Patient Care Advisor
The diagnosis process is quick and self…
The diagnosis process is quick and self explanatory and i have been able to obtain the treatment i require quickly and Easily.
September 24, 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your 5-star feedback!We're so pleased to hear that you found the ordering process quick and easy and that your experience has been straightforward when using our service. Thank you for your trust!
Kind Regards
Nicole
Senior Patient Care Advisor
Medication
Medication, I am frequently contacted with tips and guidance, the doctors are easily contacted with fast relevant response, excellent service !
September 25, 2026
Reply from Superdrug Online Doctor
Dear Lizzy,
Thank you for your wonderful feedback! We are delighted to hear that you frequently receive the required support from our team of Doctors provide efficient and relevant responses. We appreciate your kind words about our excellent service.
Kind Regards
Nicole
Senior Patient Care Advisor
When ever I send messages
When ever I send messages. They were always answered on time. Which is very good.
September 25, 2026
Reply from Superdrug Online Doctor
Dear Catherine,
Thank you for your 5-star review! We are so happy to hear that our prompt responses have been a positive aspect of your experience. We truly appreciate your kind feedback!
Kind Regards
Nicole
Senior Patient Care Advisor
Works well if there are no problems.
September 25, 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your review.
We are pleased to hear that you have found the service works well overall. We cannot see any recent issues or concerns raised through your patient account, but if there is anything that has affected your experience, please feel free to message our patient care team through your account so we can look into this further.
Kind Regards,
Mazin
Senior Patient Care Advisor
the service has been brilliant all…
the service has been brilliant all along, always a check in whether I respond or not.
September 23, 2026
Reply from Superdrug Online Doctor
Dear Gail,
Thank you for your wonderful 5-star review!We are so pleased to hear that you've found our service brilliant and that our regular check-ins have been appreciated. Knowing you feel supported throughout is very encouraging.
Kind Regards
Nicole
Senior Patient Care Advisor
Easy process to order and collect
September 25, 2026
Reply from Superdrug Online Doctor
Dear Patrick,
Thank you for your fantastic feedback! We are delighted to hear that you found the ordering and collection process straightforward. We understand the importance of providing a patient friendly and convenient service so it means a lot to know we hit the mark.
Kind Regards
Nicole
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Spencer,
Thank you for your 5-star review! We are very pleased to hear you have been left satisfied when using our service. Your positive feedback means a lot to our team.
Kind Regards
Nicole
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your great feedback! We're pleased to hear that you found our service efficient and convenient, including the collection process. Providing an efficient and smooth experience is very important to us. Thank you once again!
Kind Regards,
Nicole
Senior Patient Care Advisor
Easy to use and responsive service
Easy to use and responsive service. Quick delivery
September 18, 2026
Reply from Superdrug Online Doctor
Dear Katrina,
Thank you for your wonderful feedback! We’re delighted to hear that you found our service straightforward, delivery was quick, and that you appreciated our communication. Thank you for your trust!
Kind Regards
Nicole
Senior Patient Care Advisor
Always available for support advice…
Always available for support advice easy to order on going check ins
September 24, 2026
Reply from Superdrug Online Doctor
Dear Yvonne
Thank you for your feedback.
We are so pleased to hear that you find our team readily available for support and advice, and that the ordering process is easy. It's great to know our ongoing check-ins are appreciated.
Kind regards
Ellie
Senior Patient Care Advisor
Rubbish treatment that doesn’t work
Rubbish treatment that doesn’t work. The doctors are meant to reply in 24 hours, it’s always longer. Feel like I’ve wasted two months of money.
September 14, 2026
Reply from Superdrug Online Doctor
Dear Patient
I'm sorry to hear that the medication was not effective. Unfortunately, I cannot advise in regards to any medical queries but if you need further help from a doctor, please feel free to message them directly in your account on our website and they'll be able to advise further.
I apologise for any inconvenience caused.
Kind regards
Ellie
Senior Patient Care Advisor
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