I'm on the wygovy tablets. Only side effects, wind after meals and constipation. No problems at all. Very pleased with aftercare, always there for you and messaging checking up on whether you needd h... See more
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Review summary
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Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication.... See more
Company replied
Easy to fill out all the information that is required . Explanation of the use or the weight loss easy and clear All side effects that I might experience clearly explained contact with your... See more
Company replied
It was so easy to apply for the meds that i wanted. It arrived within a couple of days once permission was given by my own GP. It felt very professional regarding the whole set up. I like the way you... See more
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Company details
Contact info
The Old Sorting House, 46 Essex Road, The Angel, N1 8LN, London, United Kingdom
- 020 3588 0293
- doctors@superdrug.com
- onlinedoctor.superdrug.com
4.5
Excellent
36K reviews
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Reply from Superdrug Online Doctor
Dear Jerry,
Thank you so much for your feedback!
We’re delighted to hear that you found the service quick and easy. We always aim to make the process as straightforward and hassle-free as possible, so it’s great to know we’ve achieved that for you.
We really appreciate you taking the time to share your experience with us.
Kind regards,
Ahmed
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your wonderful feedback. We are delighted to hear that you experienced great service. It's always fantastic to know that our team is providing a positive experience. I will be sure to pass on your feedback, it will make their day.
Kind regards
Ellie G
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Gillian
Thank you for your feedback.
I am sorry to hear you are unsatisfied with our services. I can see that our Patient Care Team have already provided guidance in your account. Unfortunately, I cannot advise in regards to any medical queries but if you need further help from a doctor, please feel free to message them directly in your account on our website and they'll be able to advise further.
Kind regards
Ellie G
Senior Patient Care Advisor
Such a straight forward procedure
Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication. This procedure was explained in such a straight forward way it made the process so easy.
I would certainly recommend SUPERDRUG.
September 15, 2026
Reply from Superdrug Online Doctor
Dear Richard
Thank you for your feedback.
We are so pleased to hear that you've found the ordering process easy and that our team has been able to answer your questions quickly. It's great to know that you felt supported in your decision and that you found the process straightforward. We truly appreciate your recommendation!
Kind regards
Ellie G
Senior Patient Care Advisor
I feel that I am being supported at…
I feel that I am being supported at every stage of this experience. The meds arrive on time, and I am monitored when I feel the need to increase the dose, which I think is very important.
September 21, 2026
Reply from Superdrug Online Doctor
Dear Ann
Thank you for your 5-star review!
We are so pleased to hear that you feel supported at every stage of your experience. It's great to know that your request arrives on time and that you appreciate the support our doctors provide. We truly value your feedback.
Kind tregards
Ellie G
Senior Patient Care Advisor
Quick delivery
September 21, 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your feedback.
We are so happy to hear that you regard your experience as 5 stars and that you received a quick delivery. Providing an efficient service is very important to us.
Have a lovely rest of the week.
Kind regards
Ellie G
Senior Patient Care Advisor
Excellent service from Zaid when…
Excellent service from Zaid when dealing with ordering query by phone. Query resolved 100%.....Many thanks !!
September 24, 2026
Unprompted review
Reply from Superdrug Online Doctor
Dear Robert
Thank you for your wonderful feedback.
We are delighted to hear that your query was resolved completely and that you received excellent service. We appreciate you taking the time to share your positive experience and will pass on your kind words to Zaid, I am sure it will make their day!
Kind regards
Ellie G
Senior Patient Care Advisor
Delighted
Very happy with the service. It’s quick and easy and the product actually works.
September 21, 2026
Reply from Superdrug Online Doctor
Dear Lindsay
Thank you for sharing your feedback with us.
We are delighted to hear that you found our service quick and easy, and that the product is working well for you. Providing an efficient and effective experience is very important to us so this is very rewarding to hear.
I hope you enjoy the rest of your week
Kind regards
Ellie G
Senior Patient Care Advisor
Brilliant service
September 19, 2026
Reply from Superdrug Online Doctor
Dear Dave
Thank you for your review.
It is great to know that you regard our service as brilliant! This is exactly the standard we are aiming for. We look forward to maintaining this level of service and hope to provide it to you again in the future. Please let us know if you require any further assistance, you can contact us through your online account.
Kind regards
Ellie G
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Davina
Thank you for your review.
I am sorry to hear that you are unhappy with our services. So that we can assist you further, could you kindly provide us with some more information through your online account. Our Patient Care Team are on hand to support.
Kind regards
Ellie G
Senior Patient Care Advisor
Couldn’t be happier with the service
Couldn’t be happier with the service, information & price excellent thank you
September 20, 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your feedback.
We're delighted to hear that you're pleased with the service you received, the information provided, and the price. It's great to know that you regard your experience as excellent! Thank you for your kid words.
Have a lovely rest of the week
Kind regards
Ellie G
Senior Patient Care Advisor
Perfect for me…
I use the Superdrug doctor services every month for my weight loss medication. I find the service easy to do, convenient, super fast replies and despatch. If I have any questions, concerns or queries, they are responded to really quickly. A perfect service in my opinion.
September 20, 2026
Reply from Superdrug Online Doctor
Dear Tina
Thank you for your review.
We are so pleased to hear that you find our service easy, convenient, and efficient. It's wonderful to know that our team provides quick responses to your questions and concerns. We appreciate your kind words and look forward to continuing to provide you with excellent service.
Have a lovely rest of the week
Kind regards
Ellie G
Senior Patient Care Advisor
Excelent service
September 19, 2026
Reply from Superdrug Online Doctor
Dear Audrey
Thank you for your feedback.
An Excellent service is certainly a standard we aim to provide and it is really wonderful to know that you regard your experience as such. Thank you for sharing this with us. We look forward to the opportunity to provide this to you again.
Have a lovely rest of the week
Kind regards
Ellie G
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Joanna
Thank you for your review.
It is lovely to learn of your experience with us. We are committed to providing an professional and supportive service so this is very encouraging to hear. We look forward to providing you with this experience again should you require our services in the future.
Have a lovely rest of the week
Kind regards
Ellie G
Senior Patient Care Advisor
Quick response to online queries and…
Quick response to online queries and orders. Prompt delivery.
September 20, 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your feedback.
We're delighted to hear that you found our response to your online queries quick and that your delivery was prompt. It's great to know you had such a positive experience.
Have a lovely rest of the week
Kind regards
Ellie G
Senior Patient Care Advisor
Was told to go to A&E straight away…
Was told to go to A&E straight away instead of asking more information. Understand was being on the safe side, but contacted GP instead who couldn't believe the lack of aftercare and a would of been a waisted trip to A&E thats already over run.
When collecting prescription from Superdrug pharmacy, they were also shocked id been told to go to A&E for a common side effect. Will be using another company from now on.
Would like to add this was what was advised from the doctor on the Superdrug messaging service provided.
September 14, 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your review.
I'm sorry to hear you have suffered with side effects. Unfortunately, I cannot advise in regards to any medical queries but if you need further help from a doctor, please feel free to message them directly in your account on our website and they'll be able to advise further.
I apologise for any inconvenience caused.
Kind regards,
Ellie G
Senior Patient Care Advisor
The service is really well done
The service is really well done, the interactions are slick, things are ready for collection when they say they are and onsite staff are also well prepared and friendly.
September 14, 2026
Reply from Superdrug Online Doctor
Dear Michael
Thank you for your positive feedback!
We're delighted to hear that you found our service well-done and interactions slick. It's great to know that you are also happy with your pharmacy collect experience and that the team are prompt and friendly. We truly appreciate your kind words.
Enjoy the rest of your week
Kind regards
Ellie G
Senior Patient Care Advisor
Prompt delivery and access to support…
Prompt delivery and access to support and information is very good . It was easy to swap weight loss drugs with good support and advice .
September 20, 2026
Reply from Superdrug Online Doctor
Dear Dolores
Thank you for your feedback
We are so happy to hear of your experience with us and we really appreciate that you value the care and support we provided. We look forward to continuing to support you in your journey.
Have a lovely rest of the week
Kind regards
Ellie G
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Symon
Thank you for your wonderful feedback! We are so happy to hear that you found our service to be excellent. We truly appreciate your kind words.
Enjoy the rest of your week
Kind regards
Ellie G
Senior Patient Care Advisor
I am still waiting for my last order…
I am still waiting for my last order which I never received and still waiting for an update
September 19, 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your review.
I am sorry to hear that you are unhappy with our services. On review I can see that our Patient Care Team have already resolved this for you and have processed your request for delivery. Please kindly review your account at your earliest convenience. I am sorry for the delay and inconvenience caused.
Kind regards
Ellie G
Senior Patient Care Advisor
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