I'm on the wygovy tablets. Only side effects, wind after meals and constipation. No problems at all. Very pleased with aftercare, always there for you and messaging checking up on whether you needd h... See more
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Review summary
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Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication.... See more
Company replied
Easy to fill out all the information that is required . Explanation of the use or the weight loss easy and clear All side effects that I might experience clearly explained contact with your... See more
Company replied
It was so easy to apply for the meds that i wanted. It arrived within a couple of days once permission was given by my own GP. It felt very professional regarding the whole set up. I like the way you... See more
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Company details
Contact info
The Old Sorting House, 46 Essex Road, The Angel, N1 8LN, London, United Kingdom
- 020 3588 0293
- doctors@superdrug.com
- onlinedoctor.superdrug.com
4.5
Excellent
36K reviews
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As always a professional service and…
As always a professional service and real assurance.
September 18, 2026
Reply from Superdrug Online Doctor
Dear Paul
Thank you for your feedback.
We are so pleased to hear that you consistently receive professional service and feel assured. Providing a reliable and reassuring experience for our patients is very important to us.
Have a great week
Kind regards
Ellie G
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Darren
Thanks for your feedback.
it is great to know you regard your experience with us as 5 stars! We look forward to maintaining this level of service and hope to provide it to you again in the future. Please let us know if you require any further assistance, you can contact us through your online account.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
Concise and thorough check before bing…
Concise and thorough check before bing ent to your own doctor to approve. Lots of follow up support.
September 18, 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your review.
We are so pleased to hear that you found our checks thorough and concise, and that you appreciated the follow-up support. Ensuring our patients feel well-prepared and supported is very important to us.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
Easy to fill out all the information …
Easy to fill out all the information that is required .
Explanation of the use or the weight loss easy and clear
All side effects that I might experience clearly explained contact with your doctor easy and quickly replied too
Delivery simple and quicand the results are fantastic
September 18, 2026
Reply from Superdrug Online Doctor
Dear Robert
Thank you for your wonderful review! We are so pleased to hear that you found our process clear and easy to navigate, and that you feel well-informed about your treatment. It's fantastic to know that you are seeing great results. We look forward to continuing to support you.
Have a great week
Kind regards
Ellie G
Senior Patient Care Advisor
Service and responses are quick and…
Service and responses are quick and efficient, and you feel well supported.
September 18, 2026
Reply from Superdrug Online Doctor
Dear Anne
Thank you for your feedback. We are so pleased to hear that you find our service quick and efficient, and that you feel well supported, this is very encouraging to hear.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
Ordering online is very quick and pick…
Ordering online is very quick and pick up date willl arrive in few days very convenient however once we are at Superdrug store to pick up the medicine after 3 days online notification they says unfortunately the pharmacist did not check your medicine and they are not available now to check and advise us to come back annoys me as I need to find time and travel money to come back.
July 24, 2026
Reply from Superdrug Online Doctor
Dear Chithra
Thank you for your review
I am sorry to hear of the inconvenience caused due to the delay with pharmacy collect service. I understand how frustrating it must have been to not have been able to collect your request as expected and at the time provided. This is not the service we expect for our patients. I have reached out to you in your online account with some further information.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
A brilliant responsive team
A brilliant responsive team. Prescriptions made easy. Get points too. So very happy
September 18, 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your feedback.
We're so happy to hear you find our team responsive and that we make managing prescriptions easy for you. It's wonderful to know you're very satisfied with our service!
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your feedback. We're truly happy to hear that our support and advice were helpful to you. We do strive to provide an efficient and supportive service to our patients so this is rewarding to know.
Have a great week
Kind regards
Ellie G
Senior Patient Care Advisor
Great communication and easy to use
Great communication and easy to use. Good information and helpful.
September 10, 2026
Reply from Superdrug Online Doctor
Dear Jean
Thank you for your wonderful feedback! We are so pleased to hear that you found our communication great, our service easy to use, and the information helpful. We truly appreciate your kind words.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
Speedy response
September 16, 2026
Reply from Superdrug Online Doctor
Dear Christine
Thank you for your review.
We are delighted to know that you regard your experience with us as 5 stars! We look forward to providing this level of service to you again should you require our services in the future.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
Once you go thru the initial…
Once you go thru the initial consultation the re order process is uncomplicated
September 18, 2026
Reply from Superdrug Online Doctor
Dear Arnost
Thank you for providing feedback.
We are delighted to hear that you found the reorder process straightforward after your initial consultation. We strive to make every step of your experience as easy as possible.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
discount code omitted
I forgot to include the discount code on my order. Requested the code to be applied retrospectively. The issue was resolved instantly, great experience.
September 20, 2026
Unprompted review
Reply from Superdrug Online Doctor
Dear Chris
Thanks for your review.
We are so happy to hear that we could resolve the discount code issue instantly for you! We appreciate you sharing your positive experience with us.
Have a great week
Kind regards
Ellie G
Senior Patient Care Advisor
Very easy ordering
Very easy ordering. Prompt delivery and there if you need to talk.
September 17, 2026
Reply from Superdrug Online Doctor
Dear Judith
Thank you for your feedback.
It is lovely to hear that you are pleased with the end-to-end experience. It’s great to know that everything went smoothly from start to finish. It is also rewarding to know you feel supported in our serivces.
Have a lovely week
kind regards
Ellie G
Senior Patient Care Advisor
Excellent prescription,personal follow…
Excellent prescription,personal follow up by doctors,and constant updates to give best service. Delivery service on time and done with curtesy and the best part is the steady loss of weight to reach one’s own goal. Thank you to all
September 17, 2026
Reply from Superdrug Online Doctor
Dear Jonathan
Thank you for your review.
It is really wonderful to know that you regard your experience so highly. It is extremely important to us that our patients feel supported and and well cared for. We look forward to continuing to support you on your journey.
Have a great week
Kind regards
Ellie G
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Iain
Thanks for your feedback.
We are delighted to learn that you regard our services as 5 stars! We look forward to the opportunity to provide5 star service to you again.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
Very quick service will good advise if…
Very quick service will good advise if needed
September 17, 2026
Reply from Superdrug Online Doctor
Dear Andrea
Thank you for your feedback.
It is lovely to hear you are happy with your experience and found our services to be quick and informative. Thank you for sharing this with us. We look forward to the opportunity to provide this to you again.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care
Easy to order
Easy to order, good correspondence, only issue is can't choice delivery date, hard when a cold delivery, you work and they won't leave parcel in a safe place, always has to be delivered next day so not so cold, other companies let you choice delivery day.
September 17, 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your review.
We are so happy to hear that you find the ordering process easy and that you also find our correspondence good. Thank you for your feedback regarding delivery. We understand this can be difficult to manage with work but all of our deliveries do require to be signed for to ensure you receive your request quickly and safely. We do also offer pharmacy collect so that you can receive your request at your own convenience. Please contact us through your account for further assistance.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Marilene
Thank you for your feedback.
It is lovely to know that you regard your experience at 5 stars and that you feel supported. We look forward to maintaining this level of service and hope to provide it to you again in the future. Please let us know if you require any further assistance, you can contact us through your online account.
Have a great week
kind regards
Ellie G
Senior Patient Care Advisor
Would love the price of meds to come…
Would love the price of meds to come down but have had excellent care otherwise
September 11, 2026
Reply from Superdrug Online Doctor
Dear Susan
Thank you for your review.
We are delighted to learn of your experience with us and that you regard our care as excellent! We appreciate your feedback regarding prices.Our pricing is regularly monitored to ensure we provide our patients with fair and competitive amounts and I have also reached out in your online account with some further information.
Have a great week
Kind regards
Ellie G
Senior Patient Care Advisor
Quick & efficient service ; delivery could be improved
Having ordered a few items from the Superdrug Online Doctor, I find them to be quick & efficient in reviewing, authorising & dispatching items. Royal Mail often let them down on the delivery with cool items arriving later than expected & on one occasion damaged packaging.
September 17, 2026
Reply from Superdrug Online Doctor
Dear Louise
Thank you for your review.
It is great to know that you find our service quick and efficient. However, I am sorry to hear that you are dissatisfied with your delivery. Please do contact us through your online account so that our Patient Care Team can assist you with any problems regarding delivery.
Have a lovely week
Kind regards
Ellie G
Senior Patient Care Advisor
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