OnlineKeyStore Reviews 1,018

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I ordered a game 4 days ago and have paid for it, still no key even after multiple tickets opened and subsequently closed without any resolution. Have also had someone request a steam password reset y... See more

Company replied

Rated 4 out of 5 stars

I've bought and it worked, but it requires phone activation, which is a burden.

Rated 1 out of 5 stars

I am victim too now , Bad website , Liar website , I have sold some keys ( windows keys ) and , Now I cant withdraw money from website , I have no one mistake , I waiting for payout for month , And I... See more

Rated 5 out of 5 stars

At all OnlineKeyStore is providing the best prices for games, instead of the original retail price or online sales price from the game companies itself. And that is great, because sometimes the price... See more

Company details

  1. Video Game Store

Information provided by various external sources

Established in 2008 we were the 1st key store to have instant delivery and my games based key storage and we have continued to innovate and grow with our large customer base. We have some of the best prices on the internet for all pc titles.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good site with keys

Bought some lottery keys. It went very good for me.
Quick and fast support. Keys where on my steam account in like 5 mins from paying
Waiting inpatiently for Fallout 4 release.

November 6, 2015
Unprompted review
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Rated 4 out of 5 stars

not bad

the could stand to deliver the codes to u faster and allow you to pay in other currencies

November 3, 2015
Unprompted review
Rated 1 out of 5 stars

Very very BAD Support

Support => very BAD, I have written a support ticket, that ticket has not been read. that's why I have NOT received my refund!

November 2, 2015
Unprompted review
Rated 1 out of 5 stars

Horrible service

They send me a wrong key (not the right game) and they "can't" refund me.

They just propose some credits for their shop...wow !!

October 6, 2015
Unprompted review
Rated 1 out of 5 stars

Very Rude People

This site is incredibly rude and a terrible site. I only use it for Gamepyro which works well but their workers are pricks, (Sorry but they are) I hear people say they don't get codes which is true. They flat out refused to help me and banned two of my accounts! Issue a charge back on PayPal and stay away!

September 11, 2015
Unprompted review
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Rated 1 out of 5 stars

Never got my key or a response

Bought a key for Mad Max (Steam) on September 2, my Paypal account was charged and still today on the 4th i still don't have my key or heard anything from the store, bad reviews get removed from their site and Facebook page and yesterday i put in a ticket on their ticket system and today i wanted to check on it and they temporarily closed my account on their website! I luckily paid through Paypal so i put in a dispute! Don't buy from this site, they are untrustworthy!

September 4, 2015
Unprompted review
Rated 1 out of 5 stars

Untrustworthy, uninformative, bait and switch store. Nothing more

Ordered a CD-key off them that said (RUS), I tried to research if it would work in US too. Long story short, nothing on google explained it, nothing on their website did either. Bought it, it was what i feared (not available in US, and if caught using an IP-changer like their website says to, your steam account would be banned) didn't use it and asked for a refund. They said and I quote "LOL GET BAIT AND SWITCHED thanks for your $$$, GL with not getting banned on steam !" (Since they [Online key store] own and run this site, they won't allow me to say the real words they said, but it rhymes with paying for something and not receiving it)

September 2, 2015
Unprompted review
Rated 5 out of 5 stars

It's Legit... people below me.. must be stupid.

I found many cheap games here. At first I was like "Oh. These prices are way too good. This must be a scam and not legit!" I purchased and the keys worked. Looking at mostly all the bad reviews below makes me think that common sense is lacking in these reviewers. You do have to have an ounce of tech savy to know how to put in cd keys into steam. Either way if you have half a brain you should have no problem using the service. - a man with common sense

September 1, 2015
Unprompted review
Rated 1 out of 5 stars

Denied Transaction

These took my money, from the other hand they denied my request for the GTA activation key. And on top of that no notification no solution no nothing. Shame on you

August 25, 2015
Unprompted review
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Rated 5 out of 5 stars

great service

I used to buy my keys through eBay but found the lack of customer service is complete rubbish I found about OKS through a friend and have had excellent customer service quick reliable
And always solving my tech issues

So I'd recommend using OKS for future purchases

July 30, 2015
Unprompted review
Rated 5 out of 5 stars

OKS Purchase

Bought Batman Arkham Knight with the Harley Quinn DLC.... paid and received game key, within minutes game was downloading, very simple and pleased with service.

July 23, 2015
Unprompted review
Rated 2 out of 5 stars

BAD, NOT HAPPY

Hello

Where to start, first let me say I never had problems that I had recently in the past.

Recently I bought a copy of Final Fantasy ARR + HS Bundle, which Is the base game and expansion. The product I bought said "Global".

After I bought It, I had to wait a few days, usually I get the product key pretty fast.

When I got the key, It didn't work, and It turn out to be Europe key.

I contacted them and they told me to contact the offical game company website. So I did and that's how I found out It wasn't Global.

I replied back to onlinekeystore, and they told me they needed proof of my chat window, with the main company gm aka transcript.

Sadly at the time before they said this, I already finished chatting with a team member from the main company.

So next day I contact the main company to see If I can get a copy of my last transcript. Sadly they couldn't give me It and they have no ticket history ETC.

So onlinekeystory, won't give me my refund or replacement key, without proof.

I did copy the second converstion transcipt I had with the main comapny, and I give them that.

It's not been two days since then and now they seem be ignoring me.

I'm very un-happy, it's not the $35,00 I lost, It's the support I received, and they suppose to have 24/7 support, which Is big fat lie.

July 8, 2015
Unprompted review
Rated 1 out of 5 stars

Selling used code & not refunding cash back..

Hi Guys,

I bought the Xbox live subscription on 1st of July & when i activated i got the message as code is already been used. I sent a ticket (That is what they say in raising an issue) asking them to solve, they sent an email asking me to contact Xbox live stream. when i contacted xbox live stream I come to know the code was redeemed before 1st of July 2015 and they gave me the reference number (1295224349 ) to issue to the seller. When i sent, they are asking me a screen shot. This is a scam webstore & never buy on this webpage & waste your time & money. As i bought them through paypal, i already lodged a complaint & lodged the same complaint to Xbox live Australia team regarding this sales. I will never go through this website & please beware of this scammers. I have not seen such a webstore selling the used codes & riping people.
Please stay away from them

July 5, 2015
Unprompted review
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Rated 1 out of 5 stars

Won't be buying from here again

Purchased a key for GTA V. After first receiving a key that didn't work I started a claim with the company, they replied that they would contact their retailer first and then get back to me. After waiting for three days I received a message saying that they were sorry for the delay and would send out a new key that day... it's now two days later and I am still without a key! It's been almost a week since I purchased the key now and I'm still no closer to being able to play the game. Poor customer service to say the least!

June 19, 2015
Unprompted review
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Rated 1 out of 5 stars

Game not avaliable, refund not returned

This website is a fake. I have about 75 Euros to receive as refund and didn't get anything back on the 5 working days. It's going for 2 weeks already.

Funny thing they say it's detected fraud on your credit card, but they still discount the money and don't send you the keys.

Don't trust, don't buy. Use another website.

April 29, 2015
Unprompted review
Rated 1 out of 5 stars

Selling used Keys

This site is very bad and delay
i ordered 3 games
the first they said detecting fraud and ask me about ID and Passport
and take long time and work
i request refund and not get it complete.
the second and the third steam said Duplicate key !!
not deal with him

April 19, 2015
Unprompted review

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