ONLINEPRINTERS Reviews 

3,981
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

we ordered 1000 leaflets and 1000 business cards, they all arrived in literally 2.5 days, really impressive speed, great price, super easy to use site, items well packed, really cannot fault these guy... See more

Company replied

Rated 5 out of 5 stars

I'm very happy with my A7 flyers and 1/3-A4 leaflets. After years of grappling with poor quality printers, finally it seems there is a professional player in the field. I was initially impressed... See more

Company replied

Rated 3 out of 5 stars

Fast service, delivery and easy to design but some cards quality are not as good as wanted the color on the corners on some cards are faded and the ones that aren’t get damaged very easy

Company replied

Rated 5 out of 5 stars

We had some notebooks printed with a watermark, and they turned out perfectly. The printing and delivery were impressively fast. We're very pleased with the service from Onlineprinters.

Company replied

Company details

  1. Print Shop
  2. also in
  3. Digital Printer
  4. Digital Printing Service
  5. Prints and Signs Store
  6. Promotional Item Store

Written by the company

ONLINEPRINTERS ist eine der größten Online-Druckereien Europas. Wir produzieren für unsere mehr als 1.000.000 Kunden in 30 Ländern Europas individuelle Drucksachen vom Flyer bis zum kompletten Messestand in hauseigener Fertigung.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(3,981)

376 reviews in the last 12 months

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Rated 5 out of 5 stars

Will order again

High quality results delivered quickly and with competitive price. They also have a broad choice of papers and finishings, and the user experience from selecting the item to confirming the payment is well streamlined and intuitive.
The only cons that comes to mind, is that they require a 2% additional fee if you pay through PayPal, which should really be avoided as it discourages conversions. I will definitely make business with them again.

March 12, 2017
Unprompted review
Rated 1 out of 5 stars

Poor Service and quality don't use, they refuse to give us a refund !

Ordered brochures , when received they were out of sync. complaint and offered £500 in vouchers on the next purchase . Rang every day to get a refund. We double and triple checked that what we sent was correct but they added an extra page and will not accept liability . You can never speak to a manager , threatened with the long distance EU laws and court action . I have never had such a bad experience in all my life . Please be very aware this is a bad company and you must take care , my suggestion is don't use them if you want to lose money like me £2000.

March 9, 2017
Unprompted review
Rated 1 out of 5 stars

PAY THE EXTRA POUND FOR PIECE OF MIND FROM A DECENT COMPANY

The website does not make it clear that your artwork needs to be to the correct format before you press the finalise button. The message (which they call an error message that does not say error) which pops up when you upload design after having paid tells you that they can adjust it to fit but it may not be perfect. There is then no alteration prospects and no way to preview what you just purchased. Within a minute of pressing the button I called their customer services and spent the next hour trying to alter , cancel, adjust my product bought with my hard earned money to be told everything works by computer and no alterations cancellations or anything can be done. The company is not British anyway... it is German, Just make life easier and use a company that makes it easy... they were not really any cheaper anyway.

June 22, 2016
Rated 1 out of 5 stars

Absolutely unprofessional and incompetent! I am astonished!

How these people run a business is beyond me! I made an order on 14th December (100 flyers).... There normal processing time suggest 5 work days plus shipping. On the 23rd I ring them to ask if I will have my flyers for Christmas.... I am told we will look and find out and promised a call back. This happened 3 times. No one could tell me where my order was or if it was even being done. Then Christmas goes by, meaning my order is basically useless... On the 28th I receive an email saying sorry - my order was and I quote "Lost in Production" What the?!!?! and here is the good part... I should make the order again... My god! Like it's my responsibility... So I said no way. Now I am promised it will be delivered before the new year but it is the 29th and the order status is 'Processing' .... DO NOT consider printing with this pathetic, irresponsible firm! Probably they only care about the large $$$ orders from McDonalds. So if you make a small order, forget it!!! Never experienced such bad service in my life of ordering things online.

December 29, 2015
Unprompted review
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