OnlineRadioCode.co.uk Reviews 98

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Buyer BEWARE. Installed a used radio for one of my customers, saw this website which stated "Codes in 5 minutes". After waiting 15 minutes, I sent a message and received a response that their "code se... See more

Rated 1 out of 5 stars

Went online to get a code for a vauxhall vivaro renault traffic radio during the transaction the website went down, it said someone would contact me but im still waiting.Complete scam money taken and... See more

Rated 1 out of 5 stars

Waited almost an hour for the code and nothing came through. Tried their online "chat" function but no one there to respond. Ended up going to a different site where I go the code instantly. Shall... See more

Rated 1 out of 5 stars

No response and no code, took payment but nothing in return. Calling the number seems to go to a private landline. Fake business, do not give them your money. Call your manufacturer instead

Company details

  1. Electronics & Technology

Information provided by various external sources

OnlineRadioCode.co.uk is the U.K's fastest Online Radio Decoding solution. We are successfully providing our Radio Decoding services to both Public & Trade sectors Nationally & Internationally. We are able to provide a fast and cost effective solution for all your Radio Decoding needs with the convenience of our Online Radio Code store.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

use online radio codes instead

after waiting for over 40 minutes, i then emailed to ask for the code. a reply came through telling me they'd get me the code shortly. the code arrived.... it is the wrong code. go to online radio codes instead, correct code within minutes and it worked perfectly. will update review if a refund is issued.

June 13, 2025
Unprompted review
Rated 3 out of 5 stars

Yes they do Exist

Since I wrote my original review things have happened. On Tuesday Oct 1 after I had written my previous Trust Pilot review I got a message from OnlineRadioCode.co.uk. asking how they could help. So that answered my headline query: "Do they exist." Next there was a quite convoluted series of exchanges, which resulted in my receiving a radio code. By then I had put the wrong code too many time so couldn't key in the new code. Yesterday, after a long journey with the radio turned on, it reset to a mode for keying in the new code, and hey presto! it worked! So I now have my radio functioning again.
I have revised my experience to three star, because I eventually got what I needed. I think the problems arose because of communication difficulties, and my advice to the company would be to sort this out, because potentially they could offer and excellent and valuable service at a reasonable cost.

September 28, 2024
Unprompted review
OnlineRadioCode.co.uk logo

Reply from OnlineRadioCode.co.uk

If you can send us a email at mike@onlineradiocode.co.uk we can resolve your issue, as there are no pending orders on our side.

Advertisement
Rated 1 out of 5 stars

Watch out! scam!!!

Hi guys, Watch out!, these guys are thieves, I purchased a code, and once they got the money, they never answered me. Be carefully, total scam.

May 13, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company. I don't think they exist

Waited almost an hour for the code and nothing came through. Tried their online "chat" function but no one there to respond. Ended up going to a different site where I go the code instantly. Shall be requesting a full refund but doubt I will hear back so will go though my bank.

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Money taken but code not delivered.
Messages sent via the contact page ignored.

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Total Scam,

Total Scam,, no code delivered,, they wont answer the phone or respond to emails,, contacted my bank to recover my payment,,,AVOID AVOID AVOID

March 6, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

They asked for a photo of the serial…

They asked for a photo of the serial number after it was already given. I could not take the radio out again to do this as my partner was away using the car. Asked for a refund and 10 days later still waiting for it and a response to the 2 emails sent.

November 26, 2023
Unprompted review
Rated 1 out of 5 stars

Went online to get a code for a…

Went online to get a code for a vauxhall vivaro renault traffic radio during the transaction the website went down, it said someone would contact me but im still waiting.Complete scam money taken and unable to contact anyone in the company

November 18, 2023
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Buyer BEWARE. Installed a used radio for one of my customers, saw this website which stated "Codes in 5 minutes". After waiting 15 minutes, I sent a message and received a response that their "code server" is in maintenance mode and that they would get my code as soon as they could. Half hour passes, NOTHING. I then sent a message to CANCEL my order. ignored. Sent two more followup messages within an hour to cancel and refund, both IGNORED. Contacted my local Dodge dealer, they provided code so I could get my customer on their way. Three hours later, sent a FOURTH message to cancel and REFUND, ignored. Next morning, contacted cards issuing bank and had charge reversed

June 23, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wow!

Wow!! Got the code in 11 minutes from Mike. Punched it on the car YAY all good.

Truely great service.

Cheers
J

January 9, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t use. Scam

Don’t use. Scam. Got a mail from someone called Mike, after I gave him the serial number and other information. I was told that it didn’t work with my model. No refund. Of course I suspected it might have been a scam from the beginning, but gave it a shot. Do not do the same.

September 29, 2022
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look