Great choice of toys, fast shipping, and excellent customer service via a phone conversation to sort out my mistake when I'd double ordered. I will definitely buy from Online Toys again. Thank you
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have ordered with Toys Online twice now for the grandkids interstate. Convenient, very good prices and it is great to be able to order for the kids and have the articles sent straight to their addres... See more
Ordered last minute before Xmas. Live extremely remote (lightning ridge) everything came the next day. Paying express post was worth it! All toys are well priced and all in working order! I am defini... See more
Company replied
I have used online toys several times ..they are excellent for delivery ...the quality of the toys is not always perfect but that's why you should always read the reviews , and not purchase when in do... See more
Company details
Written by the company
Online Toys Australia is an independent, Australian owned and operated online toy store. We’re located at 2/65 Eucumbene Dr, Ravenhall, Victoria, which is approximately 25 km west of the Melbourne CBD. Established way back in 2005, Online Toys Australia rapidly grew to become one of Australia’s largest independent online toy store, stocking thousands of kids toys ranging from baby toys to big kids toys and catering for all age groups! Online Toys Australia carry many well-recognized brands such as Fisher Price®, Hasbro®, Carrera®, Bruder®, and Barbie®, Hexbug®, Matchbox®, Sylvanian Families® just to name a few. With Online Toys, you can buy toys from any part of the world and have your order delivered gift-wrapped locally for that special occasion everywhere in Australia and New Zealand. We have you covered no matter your payment preference. Select from credit Card, AfterPay, ZipPay, PayPal or Bank Transfer! At Online Toys Australia, we offer standard, Australia-wide delivery with flat-rate per order! This means that no matter the size, weight, or the geographical destination, Online Toys Australia can deliver your entire order with a flat-rate. And for fast, we also offer fast, Express Post with next-day delivery to most Australian cities.
Contact info
84 Enterprise Way, 3020, Sunshine West, Australia
- 0393941944
- sales@onlinetoys.com.au
- onlinetoys.com.au
4.8
Excellent
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery and quality product
August 12, 2022
Advertisement
Great selection of cards at great…
Great selection of cards at great prices. God snd with so many nieces and nephews. And didn’t even have to leave the house and walk down isles to find! Thanks team!
August 18, 2022
No shipping updates
Ordered 2 items with express postage. The only downside to the ordering process is that we didn’t receive a “order shipped” update and I was nervous the birthday present ordered wasn’t going to arrive to our remote regional location on time (didn’t have tracking or anything to check it).
October 6, 2022
Great service
This is my second order from Toys on line and had great quick service from them. Item was exactly what we ordered - Great.
October 13, 2022
Advertisement
Very pleasing experience.
My parcel arrived promptly. The contents were as I ordered, carefully packed and in perfect condition. Very pleasing experience, thank-you.
October 10, 2022
The kids love it!
The kids absolutely love this table & chairs set! Great quality and the perfect size!
October 12, 2022
Used for over 10 years sending gifts to…
Used for over 10 years sending gifts to my brothers kids down under. Very good experience 👌
October 11, 2022
Excellent service and timeframe
August 25, 2022
Advertisement
Great on line service
Great on line service. Fast follow up to inquiries
Prompt delivery
October 1, 2022
Gift was beautifully packaged (it was a…
Gift was beautifully packaged (it was a gift). Easy ordering and fast delivery.
October 11, 2022
Great Australian Company
I have always had a good experience dealing with this company and the quality of the toys has been 100% top shelf.
March 11, 2022
Advertisement
I have used online toys several times…
I have used online toys several times ..they are excellent for delivery ...the quality of the toys is not always perfect but that's why you should always read the reviews , and not purchase when in doubt ..l give them 4 stars , all in all l am satisfied with their service and l will continue to buy my toys from them for my Grand children.
October 11, 2022
Wonderful
Beautifully wrapped gifts for a loved one. The products and service are wonderful. Thank you.
October 11, 2022
The present was earlier than expected
The present was earlier than expected. Amazing service and prices.i live in Macedonia and wanted to send a gift and they delivered. Totally recommend them.
June 3, 2022
Advertisement
Good price. Quick post.
July 1, 2022
We have purchased several toys from…
We have purchased several toys from online toys and have had excellent service with quick dispatch and delivery. Toys are well packed and received in perfect condition.
September 30, 2022
I had a kids party to attend in a week…
I had a kids party to attend in a week and live in the gulf away from shops so ordered via online toys. I received the order within days wrapped and perfect
October 7, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.