I have not received my formula as it is hung up in customs. The reason given was "Description provided is insufficient to classify commodity." It has been over a week and now I don't trust the quality... See more
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Shipping took way longer than I anticipated. There are other companies that sell the same products that deliver within 1-3 business days. Also, I ordered three boxes of formula. One box arrived op... See more
I ordered formula on October 23rd. It is now November 13th and I still have not yet received the package and the online transit doesn't help me decipher where it is. Not sure if I'll ever receive it.... See more
Compant does not package formula well for shipment. Mine arrived with two large dents in the can and do not feel comfortable feeding to my infant as toxins are possible. Edit: Company responded promp... See more
Company details
Written by the company
Ensuring your child is healthy is always on a parent's mind, and while it can be difficult, it doesn’t have to be. There are so many anxieties and worries you encounter after your child is born; you don’t want to add more, especially when it comes to feeding your baby. Nowadays, the store-bought formula isn’t organic, and it has been discovered to contain sugar-filled syrups, allergens, GMOs, and harsh chemicals that aren’t good for babies. Essential ingredients that help babies grow and develop healthily are missing. This is where we come in.
Contact info
60097 Postbus, 6800 JB, Arnhem, Netherlands
- hello@onlyformula.com
- onlyformula.com
1.9
Poor
166 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Customs Issues - Still Not Received
I have not received my formula as it is hung up in customs. The reason given was "Description provided is insufficient to classify commodity." It has been over a week and now I don't trust the quality of this formula given that it has not been stored properly. I've reached out to the company and have not received a response.
March 23, 2026
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I never received my parcel
I never received my parcel and have not had any replies to my emails asking where it was/requesting a refund.
December 1, 2025
Terrible haven't gotten anything nor…
Terrible haven't gotten anything nor any response this is a scam website was charged for apparel and not baby formula scam website am having bank dispute charges as you guys are zero help thanks for making me wait longer on the formula we need if you do go to little formula or organic formula this place is a pos scam no better then the Indian call centers
July 24, 2025
THEY ARE A SCAM WEBSITE DO NOT ORDER
June 15, 2025
Unprompted review
It's been over 2 weeks and my order…
It's been over 2 weeks and my order hasn't shipped yet. I sent 2 messages and haven't received an update as to what's going on. Would love to hear back and hear they are at least working on it. Not upset, just frustrated.
March 17, 2025
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Bad customer service
I have not received any updates about my order. I ordered my formula last week and still have not received it. I sent an email and have not received a response
Update: It has already been a month and still no news about my formula. I will be contacting to get a refund.
February 12, 2025
We received a good price for the goat's…
We received a good price for the goat's milk, and it arrived SO quickly!
October 14, 2024
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Fast shipping!
It was a pretty easy ordering and shipping has really improved from what I remember before.
July 18, 2024
This is amazing!
This is amazing!! My kid has grown to be so healthy we have been using Hipp since he was born. Their products are the best!!
April 14, 2023
I still have not received the product
I still have not received the product. Can you please send it to me?
February 20, 2023
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It been a while
It been a while ! I have not received anything yet! I can’t even check where is my package due to websites doesn’t shows English ! Plus I try to e- mil or chat with only formula but no one ever answers me ! I just want the stuff that I paid for ! Why is it so hard
January 4, 2023
Did not receive item
January 4, 2023
Unresponsive to 4 emails about my…
Unresponsive to 4 emails about my order, after 11 days still no shipping information and I was eligible for expedited shipping.
January 4, 2023
Disappointed.....
I was disappointed and maybe its because of the holiday season this occurred so I will give the company a break.
December 18, 2022
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Great vegan product
Great vegan product! Great ingredients - no high fructose corn syrup or any GMO ingredients.
December 21, 2022
Excellent service !
September 5, 2022
I did not receive my order
I did not receive my order. Number is 000008791
Can you please refund this order?
August 26, 2022
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