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Rated 5 out of 5 stars

I almost never write reviews, but the customer service I’ve received from Oofos has been exceptional. I had an issue with a specific pair of shoes fitting my foot (my foot is the issue, not the shoes)... See more

Rated 1 out of 5 stars

Ordered 17 days ago. Shipping label created but carrier never contacted to arrange pickup. Customer service has had no answers and I've been waiting on a supervisor reply for days. Can't review a prod... See more

Rated 1 out of 5 stars

Ordered 2 gifts, one shipped fine. But the other never shipped. So I reached out to see if I could get an update. Instead of giving me an update working it get it shipped I received an email that they... See more

Rated 5 out of 5 stars

Shoes extremely comfortable, worth every penny spent. Customer service the best I've encountered!! I bought the oocloog luxe. Not like any other clog. They are so lightweight it's like being baref... See more

Company details

  1. Sportwear Manufacturer

Information provided by various external sources

OOFOS shoes are engineered to help you recover faster after a run, workout, or hike. Step into a pair and immediately Feel the OO!


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great shipping timelines!

My order was shipped and received in an expedient manner. Was very pleased with the gifts I chose. Have worn there flip flops for a few years now and am impressed with them. Sure my family with be excited with their gifts. One pair is the slip on shoes and they seem like they will be very nice to wear.

December 5, 2020
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Rated 1 out of 5 stars

These people are living in the days of lousy customer service....

These people are a joke. I ordered a pair on line and the day they arrived I received an email offering a 20% discount. When I contacted the company, they refused to credit the 20%. Actually, an email from the president stated that most people know there would be a discount on Black Friday and I should have known better. Get with the new millennium.... Read a book on Customer Service. You have lost a number of future sales with your nearsightedness.

December 1, 2020
Rated 1 out of 5 stars

You pay if they don’t fit

The sandals were too narrow and I had to pay shipping both ways! My shipping to get them was $10 and it cost $14 to return them! $24 lost and I don’t have anything to show for it.

I will never buy online from them again.

December 1, 2020
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Rated 5 out of 5 stars

So glad I found OOFOS

Store locator let me find my size locally and ordered a pair online tracking was great. Products are the most comfortable things I've worn on my feet! Sandals feel great after a long shift standing!

December 1, 2020
Rated 5 out of 5 stars

I love my OOFOS walking shoe

I love my OOFOS walking shoe. They are the only pair of shoes I have that don't leave me in pain after a long walk. I am going to order another pair so that I have one strictly for indoors. Fantastic product and service.

November 17, 2020
Rated 5 out of 5 stars

Absolutely love my new shoes

Absolutely love my new shoes. I have been wearing them every single day since they arrived! So comfortable. No more aching feet! I usually wear a 9...although I have had to get an 8.5 in some shoes.... these 9s fit perfect!

November 10, 2020
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Rated 4 out of 5 stars

Wonderful e-store

Wonderful e-store! I depend on Oofos for foot, leg, and back health. In fact, for health in general.
The selection wasn't as good this time: I wanted to get solid navy slides, but only a moonstone colour was available. I really would like to see shipping enabled across the globe, so that, if a style is not available in Canada, say, a customer could order from Australia or elsewhere. Go global!

Thank you,
Melanie Lewis

November 9, 2020
Rated 3 out of 5 stars

I love my Oofos sandals and have had…

I love my Oofos sandals and have had OOmg low shoes. I had to modify them by cutting the strap of the top because my arches are high and the strap would cut the circulation off on my foot. I have now purchased the OOmg eeZee low. I like them but they are almost to tight. I can only wear them for a short period of time

November 4, 2020
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