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Review summary

Created with AI, based on recent reviews

Evaluating 322 reviews, reviewers had a great experience with this company. Customers consistently praise the efficient delivery service, noting that items arrive quickly and are well-packaged, often with extra cushioning for fragile goods. Many appreciate the product quality, describing items as well-made and accurate to descriptions and photos, with some even finding the quality to exceed expectations for the price. The ordering process is frequently highlighted as simple and the website easy to navigate, with fair pricing and a good selection of products. However, some people mentioned dissatisfaction with shipping costs, finding them to be unexpectedly high or subject to additional fees. A few customers also reported issues with product accuracy, stating that received items did not match the images or descriptions, and experienced difficulties with returns or refunds for these discrepancies. There were also isolated reports of significantly delayed orders or a lack of clear communication regarding shipment status.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times, with many... See more

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high-end... See more

Quality

People report positive experiences with quality. Many customers are impressed with the high quality of items,... See more

Order

Reviewers mention positive feedback about order. Many customers praise the straightforward and easy ordering... See more

Price

Reviewers highlight positive aspects of price, with many praising the competitive and transparent pricing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Oopbuy is kinda expensive on shipping but it is worth it ,they provide qc pics so you see what you ordered before getting your product and their service is really great definitely recommend 👍

Company replied

Rated 5 out of 5 stars

I’ve been using Oopbuy for my last couple of hauls and honestly, I’m impressed. The QC photos are actually clear (unlike some other agents...), and the items got to the warehouse way faster than I e... See more

Rated 5 out of 5 stars

Oopbuy is pretty easy to use and has a good variety of products to choose from. The ordering process is simple and the website is easy to navigate. Shipping can sometimes take a while depending on whe... See more


Company details

  1. Commercial Agent

Written by the company

Oopbuy can help you buy cost-effective products from China without price difference. We will provide you with the fastest logistics and the best service.


Contact info

4.2

Great

TrustScore 4 out of 5

784 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 10% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best agent ever

Best agent ever, support is so fast it’s crazy. They reply almost instantly and they always agree with the customer. Lots of coupons and rewards too for shipping. Very good QC pictures.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great shipping agent with fast shipping really affordable shipping and great quality check photos

I love oopbuy because they are very affordable, they ship very fast and the customer service is always replying.

November 10, 2025
Unprompted review
Oopbuy logo

Reply from Oopbuy

Thank you so much for your kind words and the fantastic review! We are delighted to hear that you are satisfied with our shipping speed, affordability, and quality check services. Your satisfaction is our top priority!

Rated 5 out of 5 stars

Fast Delivery good Application and 100%…

Fast Delivery good Application and 100% trust and you get your stuff to 100%

November 26, 2025
Unprompted review
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Reply from Oopbuy

Thank you so much for your trust and this wonderful review! We are very happy to hear that you are satisfied with our delivery speed and application. We look forward to serving you again!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, Good Application and the Customer Service is absolutly the Best. and You get your stuf fast and Safe

November 26, 2025
Unprompted review
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Reply from Oopbuy

Thank you so much for your trust and this wonderful review! We are very happy to hear that you are satisfied with our delivery speed and application. We look forward to serving you again!

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Rated 5 out of 5 stars

I order so often on Oopbuy and im happy…

I order so often on Oopbuy and im happy as always!!!
Good Service
Good Prices
Fast shipping
Everything is top

September 20, 2025
Unprompted review
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Reply from Oopbuy

Thank you for your continued loyalty and this fantastic review! We are delighted that you are always happy with our service, prices, and fast shipping. We look forward to your next order!

Rated 5 out of 5 stars

oopbuy is easily the best agent ive…

oopbuy is easily the best agent ive used so far, 24/7 great customer service with great support if you need help, the qc pics are good and their shipping alltogether is great, and not as expensive as in cnfans for example.

November 23, 2025
Unprompted review
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Reply from Oopbuy

Thank you so much for calling us the best agent you've used! We are thrilled to know you value our 24/7 customer service, high-quality QC pictures, and competitive shipping costs. We appreciate your support!

Rated 5 out of 5 stars

Great

Great, quick and and good service!

November 19, 2025
Unprompted review
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Reply from Oopbuy

Thank you for your kind words! We are pleased to hear that you experienced great, quick, and good service!

Rated 5 out of 5 stars

This was my first time buying from an…

This was my first time buying from an agent overseas and the experience from oopbuy has been amazing, top notch customer service as well.

November 22, 2025
Unprompted review
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Reply from Oopbuy

Thank you for choosing Oopbuy for your first overseas agent experience! We are delighted to hear it was amazing and that you enjoyed our top-notch customer service. We look forward to serving you again!

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Rated 5 out of 5 stars

243VA7I4X

I had an outstanding experience shopping on Oopbuy. From start to finish, everything was smooth, fast, and completely reliable. My order was processed immediately, and the delivery time was much shorter than I expected. It arrived earlier than the estimated date, which was a great surprise.

The product quality was absolutely perfect. Everything came in excellent condition, well-packaged, and exactly as described on the website. It honestly felt like opening something straight from a premium store. You can tell they really care about sending items in top shape.

Another thing I really appreciated was the customer service. They responded quickly, were very polite, and made me feel like a valued customer. Any questions I had were answered clearly and professionally.

Overall, I’m extremely satisfied with my purchase and with how Oopbuy handles everything—from their fast shipping to their great communication and perfect product quality. I will definitely order from them again and can highly recommend Oopbuy to anyone looking for a smooth and trustworthy shopping experience.

November 18, 2025
Unprompted review
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Reply from Oopbuy

Thank you for your support and trust! We are glad to hear that you had a pleasant shopping experience. Oopbuy will continue to strive to provide you with high-quality service.

Rated 5 out of 5 stars

Oopbuy Review

I tried out this shipping agent for a shipment from China to the US, and I was really happy with how it went. Communication was quick and clear the entire time, and they were actually helpful instead of giving generic answers. The costs were fair, and they offered multiple shipping options so I could choose the one that made the most sense for me.

The package was handled with care and arrived exactly how it should. Everything was intact, well wrapped, and nothing was missing. Tracking updated consistently, and the delivery timeframe was pretty accurate. They also sent photos before sending the package, which made the whole process feel more trustworthy.

Overall, a smooth experience and I’d recommend them if you need a dependable agent for shipping from China.

November 18, 2025
Unprompted review
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Reply from Oopbuy

Thank you for your support! We are glad to hear that you are satisfied with our communication, packaging, and logistics. Oopbuy will continue to strive to provide you with reliable service.

Rated 5 out of 5 stars

Best agent out there and the support is…

Best agent out there and the support is good fast service and they will help you with everything

November 17, 2025
Unprompted review
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Reply from Oopbuy

Thank you for your fantastic review! We are delighted to be recognized as the "Best agent out there" and are pleased that you value our fast service and supportive team.

Rated 5 out of 5 stars

Really good

Hello guys I’m really surprised that is so good and got good quality

November 14, 2025
Unprompted review
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Reply from Oopbuy

Hello! We are thrilled to hear that you are surprised by the good quality of your items! Thank you for sharing your positive feedback.

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Rated 5 out of 5 stars

Very quick support very trustable they…

Very quick support very trustable they can help with everything Best Agent.

November 13, 2025
Unprompted review
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Reply from Oopbuy

Thank you so much for the fantastic review! We are delighted to hear you find our support quick and trustable, and we appreciate you calling us the Best Agent!

Rated 5 out of 5 stars

Excellent service and great communication

I had an amazing experience with Oopbuy! Their customer service is perfect — fast, responsive, and always ready to help. They really listen to their customers and make sure everything goes smoothly. Highly recommend for anyone looking for a reliable and trustworthy service.
HO9WJE7AR

November 12, 2025
Unprompted review
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Reply from Oopbuy

Thank you so much for your wonderful review! We are delighted to hear you had an amazing experience and value our fast, responsive customer service. We appreciate your high recommendation!

Rated 5 out of 5 stars

Oopbuy Service 👍

The Shipping time was promised to be around 11-16 days I think and it came After 14 I was very satified and the qc pictures were really good I can only recommend oopbuy

October 22, 2025
Unprompted review
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Reply from Oopbuy

Thank you for your fantastic review! We are delighted to hear you were satisfied with the timely shipping and the quality of your QC pictures. We appreciate your recommendation!

Rated 5 out of 5 stars

absolutely top

absolutely top. After 3 days I already had photos of the item I ordered. Great service and damn fast 1J9UXPOKM

October 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolutely the worst experience I’ve…

Absolutely the worst experience I’ve ever had with an online store.
I ordered and paid for products from Oopbuy, assuming (as any normal customer would) that the items would be shipped directly to me. After the payment, the whole situation turned into a complete mess.

First, I started receiving confusing emails from them, only to find out that Oopbuy doesn’t actually stock the products — they order them from another supplier and have them delivered to their own warehouse first. After waiting for days with no clear information, I discovered that my products had been sitting in their warehouse for over 10 days without any notice or update from them.

Then came the shock: they asked me to pay an additional shipping fee of over €30, which is more than the value of the products themselves. This was never clearly stated before purchase. When I requested a refund, they refused — claiming it was somehow my fault, even though I was never informed of this ridiculous system.

In the end, they kept my money and provided nothing in return. Unprofessional, misleading, and dishonest business practice. I strongly advise everyone to stay away from Oopbuy — they take your payment first, make up extra charges later, and refuse refunds when you call them out.

October 31, 2025
Unprompted review
Oopbuy logo

Reply from Oopbuy

Hello, we sincerely apologize for the inconvenience. As a professional agent, Oopbuy does not sell products directly; we simply place orders on your behalf from Chinese e-commerce platforms, so we do not stock products.

Regarding your order, I have confirmed with the relevant staff: you received the first "product arrived" notification at 00:03:36 Beijing time on October 18. In the following two days, you received notifications for three other items (00:04:31 on October 18, 19:16:41 on October 18, and 19:32:10 on October 19). On October 29 and October 30, we also reminded you that the items had been in the warehouse for 10 days.

Since the storage period exceeded the seller's refundable time limit, returns are not possible. If you have questions about shipping fees or need advice, you can consult our customer service, who will help you choose the most suitable shipping method. If needed, I can also assist in contacting the seller and following up.

Thank you for your understanding, and we hope to provide you with a smoother shopping experience.

Rated 1 out of 5 stars

SHIPPING CHARGES ARE OVER 150% OF ITEM CHARGE

This company is terrible! I bought an item having tried to ask the "24/7" help about the shipping charge as it had incomplete details about weight and freight size. They told me once the item was in their warehouse, they would provide it. Once the $36 item arrived in their warehouse, their shipping showed $208! When I raised this concern with them, I was told over and over by different agents - as no one person would deal with the query, that since the item was in good condition, it either had to be shipped or they would refund me, minus $12!
Over and over I highlighted that this was their and the manufacturer error, and I would receive standard replies that were sent by a bot, or they ignored the clear logic of their error and would reply back as if the issue was not theirs. Finally they processed the refund taking the money off, but it was their error to begin with!
DO NOT USE THEM!THEIR SHIPPING IS OUTRAGEOUS AND YOU ONLY FIND OUT WHEN THE ITEM ARRIVES WITH THEM.

October 26, 2025
Unprompted review
Oopbuy logo

Reply from Oopbuy

We sincerely apologize for the unpleasant experience and thank you for taking the time to provide us with feedback.

We deeply regret the inconvenience you encountered during the shipping fee confirmation and communication process. This is not the service experience we wish our customers to have.

Regarding the issue you mentioned about the shipping fee not matching your expectations, we fully understand your feelings. After checking the information you provided, we found that one of the items you purchased is relatively large in size, which led to higher shipping costs. Additionally, since the product itself does not have any quality issues, the original seller indicated that they cannot cover the shipping costs, which resulted in part of the expense. If there are quality issues with the product, we will cover the corresponding return costs, so please rest assured.

We will continue to optimize the transparency of shipping fees and the communication process internally to ensure we provide more accurate and timely information in the future.

Thank you again for your patience and feedback. This is very important for us to improve our service. If you have any other questions or need further assistance, please feel free to contact our customer service team. We will do our best to support you.

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