Good experience on the web site and support through whatsApp. The only thing I want to point at is in the return policy page, the mobile phone number mentioned is outdated. Use the phone that is us... See more
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Very nice experience from the order to the after sales service. I was able to track my delivery easily, my product was delivered quickly, I requested the after sales service after having broken a part... See more
Company replied
I ordered a standing desk and ergonomic chair for my home office, and the quality exceeded my expectations. The materials feel premium, the desk is very stable even at standing height, and the c... See more
The product fits perfectly in our home office. Online ordering is simple and pricing are decent. We will definitely order from you when needed. Thank you
Company details
Written by the company
At Opal Ergo, we specialize in ergonomic solutions that combine comfort, functionality, and style. From monitor arms and standing desks to workspace accessories, our mission is to help you create a healthier, more productive environment—whether at home or in the office. With a focus on quality, ease of installation, and personalized support, we aim to make your ergonomic upgrade seamless and satisfying. Every product comes with clear specifications and a 30-day trial period, so you can try with confidence. Join thousands of happy customers who’ve transformed their workspaces with Opal Ergo.
Contact info
Angle rue de l'ocean et bvd Amr IBno ALass Imm "E" étage 2 N°9 Roches Noires, 20290, Casablanca, Morocco
- 06 60 60 10 18
- contact@opal.ma
- opal.ma
4.5
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Service null !!!
February 28, 2025
Unprompted review
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Worst desk purchasing experience ever
Worst desk purchasing experience ever, the mechanism is good but the table on top of it is a disgrace for a price of over 8000dhs. They sent me a black one that was too thin and the screws came out from the other side and full of defects, then I wait for a week and they bring me one a little thicker (had to change colors to brown for thickness) but still full of defects. Will never order from them again.
Update to reply:
If you would like to see the pictures of the defective desk they sent me the first time and second time, feel free to see my review on Opal on Google reviews.
Got a call (unprofessional call) from their Manager blaming everything but their incompetence & product defects after I posted my review.
February 22, 2025
Unprompted review
Reply from OPAL ERGO
Thank you for taking the time to share your feedback. Our Clients satisfaction is our priority, and we genuinely regret that the product did not meet your expectations.
We want to clarify a few points to ensure full transparency:
Our team traveled from Casablanca to El Jadida for after-sale service to address your concerns. Before installing the new desktop, they asked for your feedback, and you confirmed your satisfaction at that moment.
We did communicate the desktop thickness (18mm) clearly on the product page.
However, we understand that expectations may differ, and we appreciate your feedback on this matter.
We also offered a total refund, which you are still eligible for should you choose this option.
We strive to provide the highest quality products and service, and we regret that your experience fell short of this. If you would like to proceed with a refund or need further assistance, please let us know, and we will take care of it promptly.
Lady in Whatsapp does not answer me…
Lady in Whatsapp does not answer me after been sold a product that is not as described in the website
January 25, 2025
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Good product and customer care.
January 24, 2025
Good quality, fast delivery
Vey good product,with fast shipping received my order in less than 24 hours.
Recommend
November 22, 2024
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Start answering ffs
I text and text and ask if one item was available, but nah no answer, like humble yourselves and start answering us.
November 20, 2024
Ai enhanced illustrations but 10/10 service and material quality
The only drawback I noticed is the overly obvious AI-enhanced illustrations, with a lack of detail and some strange lines, which detract from the overall appeal of the mouse pad. However, the service and material quality are definitely a 10/10.
September 18, 2024
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