Reply from Opal Gas Limited
Thank you so much for the feedback. I will be sure to pass over your comments to the Customer Service Team, they will be thrilled.
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Company details
Written by the company
Harrogate's only natural gas supplier. We are always on hand to provide competitive pricing, unrivalled customer service and transparent billing for businesses across the UK. Our experienced and knowledgeable UK based customer support team have over 75 years of combined industry knowledge so you can be assured you’re in safe hands with Opal.
Contact info
PO Box 818, Harrogate, HG1 9XE, Harrogate, United Kingdom
- 0330 400 4444
- admin@opalgas.com
- opalgas.com
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Excellent service from Opal Gas
Excellent service from Opal Gas, Samantha Oates is always very helpful and quick to respond and we are happy with our contract prices. Thank you!
July 8, 2024
Reply from Opal Gas Limited
Thank you so much for the lovely feedback. It makes us all very happy when our customers are happy. We will also pass this over to Sam as we are sure it will make her day.
They where really helpfull when…
They where really helpfull when completing the paper work and responded very quickly
July 8, 2024
Reply from Opal Gas Limited
Thanks very much for the positive feedback. It is greatly appreciated.
Best Gas Rate
We got Best Gas Rate from Opal Gas, substantial savings and very easy process to move to Opal Gas.
Good customer service.
I do recommend all companies to get rate from Opal Gas before signing any gas contract.
We moved from BG to Opal.
July 8, 2024
Reply from Opal Gas Limited
The transfer process was designed with the customer in mind, so we are really happy that you found it very easy to switch. Thank you so much for taking the time out to review us.
This company has greatly improved.
Have only ever had a few issues with these guys and the issues weren't huge mistakes and were quickly taken care of. In the past when I would get energy prices for my customers these guys were the bottom of the barrel, rarely ever being last on the list. However, recently their prices have gotten a lot better and we are putting quite a few customer with them.
June 24, 2024
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Sam and team are a pleasure to work…
Sam and team are a pleasure to work with. Nothing is too much trouble, always really helpful and will try their best to improve on the rates if they can.
Always come back within the time frame too with their offers.
June 26, 2024
Unprompted review
Reply from Opal Gas Limited
Julie thank you so so much for the incredible feedback, the team are smiling even more than normal after reading what you wrote. I am a very lucky manager as I do have a super helpful bunch around me.
An amazing supplier to work with
An amazing supplier to work with. The pricing is on point, the service is amongst the best in the industry if not the best and the people are an absolute pleasure to work with. They will continue to secure all my Gas contracts. Keep up the great work guys.
June 24, 2024
Reply from Opal Gas Limited
Honestly think this is the loveliest feedback ever...wow!! I have no words and trust me it takes a lot to make me speechless! Thank you so so much. Look forward to work together again in the future.
Easy 5 Stars!
Extremely responsive. Brilliant service and always available for feedback and advice
June 24, 2024
Reply from Opal Gas Limited
Thank you Dan for taking time out to give us feedback. Always on hand to chat and help whenever you need us.
Fantastic service
Sam and the team are a joy to work with, they have always provided the best service possible. If there have ever been any issues, they have always been resolved in an efficient manner. Prices are always competitive and our clients give positive feedback about Opal as a supplier.
June 24, 2024
Reply from Opal Gas Limited
Thank you, we absolutely love working with you. We never shy away from any little bumps in the road and tackle them head on to get them sorted quickly. Thank you for taking time out to give us your feedback.
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TPI Partner Review
Sam @ Opal has always been a pleasure to interact with. Anytime i need urgent pricing for my clients she is very efficient and very price competitive. Thanks for an amazing client service.
June 21, 2024
Unprompted review
Reply from Opal Gas Limited
What amazing feedback, thank you so much. We try our best to always help when we can as we understand urgent price requests are unavoidable. We look forward to hopefully working together more in the future.
Opal Gas is a pleasure to work with
Opal Gas is a pleasure to work with. They are helpful and friendly and have always gone out of their way to support us as a consultant and provide a great service for our clients.
Sam and Kirsty are both absolute stars. It's always a genuine pleasure when we have the opportunity to work together, as not only will their service be prompt and accurate, but I know it'll be delivered by people who care, too.
June 24, 2024
Reply from Opal Gas Limited
Awww Josh thank you so so much for this incredible review....Sam literally did a happy dance reading this!!
Business gas supply done right
My experience of Opal Gas has been entirely positive. Price competitive and consistently great customer service. Hope they also supply business electricity soon.
June 24, 2024
Unprompted review
Reply from Opal Gas Limited
Thank you so much for your lovely feedback. Hopefully electricity is one for the future, but we will be sure to tell you if and when it happens.
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